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Class: Aws::Connect::Types::RoutingProfile

Inherits:
Struct
  • Object
show all
Defined in:
(unknown)

Overview

Contains information about a routing profile.

Returned by:

See Also:

Instance Attribute Summary collapse

Instance Attribute Details

#default_outbound_queue_id ⇒ String

The identifier of the default outbound queue for this routing profile.

Returns:

  • (String) —

    The identifier of the default outbound queue for this routing profile.

#description ⇒ String

The description of the routing profile.

Returns:

  • (String) —

    The description of the routing profile.

#instance_id ⇒ String

The identifier of the Amazon Connect instance.

Returns:

  • (String) —

    The identifier of the Amazon Connect instance.

#media_concurrencies ⇒ Array<Types::MediaConcurrency>

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Returns:

  • (Array<Types::MediaConcurrency>) —

    The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

#name ⇒ String

The name of the routing profile.

Returns:

  • (String) —

    The name of the routing profile.

#routing_profile_arn ⇒ String

The Amazon Resource Name (ARN) of the routing profile.

Returns:

  • (String) —

    The Amazon Resource Name (ARN) of the routing profile.

#routing_profile_id ⇒ String

The identifier of the routing profile.

Returns:

  • (String) —

    The identifier of the routing profile.

#tags ⇒ Hash<String,String>

One or more tags.

Returns:

  • (Hash<String,String>) —

    One or more tags.