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Gets the real-time metrics of the specified contact.
Use cases
Following are common uses cases for this API:
You can use this API to retrieve the position of the contact in the queue.
Endpoints: See Amazon Connect endpoints and quotas.
This is an asynchronous operation using the standard naming convention for .NET 4.5 or higher. For .NET 3.5 the operation is implemented as a pair of methods using the standard naming convention of BeginGetContactMetrics and EndGetContactMetrics.
Namespace: Amazon.Connect
Assembly: AWSSDK.Connect.dll
Version: 3.x.y.z
public virtual Task<GetContactMetricsResponse> GetContactMetricsAsync( GetContactMetricsRequest request, CancellationToken cancellationToken )
Container for the necessary parameters to execute the GetContactMetrics service method.
A cancellation token that can be used by other objects or threads to receive notice of cancellation.
| Exception | Condition |
|---|---|
| AccessDeniedException | You do not have sufficient permissions to perform this action. |
| InternalServiceException | Request processing failed because of an error or failure with the service. |
| InvalidParameterException | One or more of the specified parameters are not valid. |
| InvalidRequestException | The request is not valid. |
| ResourceNotFoundException | The specified resource was not found. |
| ThrottlingException | The throttling limit has been exceeded. |
.NET:
Supported in: 8.0 and newer, Core 3.1
.NET Standard:
Supported in: 2.0
.NET Framework:
Supported in: 4.5 and newer