Amazon Connect endpoints and quotas
The following are the service endpoints and service quotas for this service. To connect programmatically to an AWS service, you use an endpoint. In addition to the standard AWS endpoints, some AWS services offer FIPS endpoints in selected Regions. For more information, see AWS service endpoints. Service quotas, also referred to as limits, are the maximum number of service resources or operations for your AWS account. For more information, see AWS service quotas.
Service endpoints
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
connect.us-east-1.amazonaws.com connect-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
connect.us-west-2.amazonaws.com connect-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | connect.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | connect.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | connect.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | connect.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | connect.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | connect.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | connect.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | connect.eu-west-2.amazonaws.com | HTTPS |
| AWS GovCloud (US-West) | us-gov-west-1 | connect.us-gov-west-1.amazonaws.com | HTTPS |
Amazon Connect Contact Lens endpoints
The Amazon Connect Contact Lens Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 | contact-lens.us-east-1.amazonaws.com | HTTPS |
| US West (Oregon) | us-west-2 | contact-lens.us-west-2.amazonaws.com | HTTPS |
| Asia Pacific (Mumbai) | ap-south-1 | contact-lens.ap-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | contact-lens.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | contact-lens.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | contact-lens.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | contact-lens.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | contact-lens.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | contact-lens.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | contact-lens.eu-west-2.amazonaws.com | HTTPS |
Amazon Connect Participant Service endpoints
The Amazon Connect Participant Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
participant.connect.us-east-1.amazonaws.com participant.connect-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
participant.connect.us-west-2.amazonaws.com participant.connect-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | participant.connect.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | participant.connect.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | participant.connect.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | participant.connect.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | participant.connect.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | participant.connect.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | participant.connect.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | participant.connect.eu-west-2.amazonaws.com | HTTPS |
| AWS GovCloud (US-West) | us-gov-west-1 | participant.connect.us-gov-west-1.amazonaws.com | HTTPS |
Amazon Connect Customer Profiles endpoints
The Amazon Connect Customer Profiles Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
profile.us-east-1.amazonaws.com profile-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
profile.us-west-2.amazonaws.com profile-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | profile.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | profile.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | profile.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | profile.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | profile.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
profile.ca-central-1.amazonaws.com profile-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 | profile.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | profile.eu-west-2.amazonaws.com | HTTPS |
AppIntegrations Service endpoints
The AppIntegrations Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
app-integrations.us-east-1.amazonaws.com app-integrations-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
app-integrations.us-west-2.amazonaws.com app-integrations-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Africa (Cape Town) | af-south-1 | app-integrations.af-south-1.amazonaws.com | HTTPS |
| Asia Pacific (Seoul) | ap-northeast-2 | app-integrations.ap-northeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | app-integrations.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | app-integrations.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | app-integrations.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
app-integrations.ca-central-1.amazonaws.com app-integrations-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 | app-integrations.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | app-integrations.eu-west-2.amazonaws.com | HTTPS |
Amazon Connect Cases Service endpoints
The Amazon Connect Cases Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
cases.us-east-1.amazonaws.com cases-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
cases.us-west-2.amazonaws.com cases-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | cases.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | cases.ap-southeast-2.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 | cases.ca-central-1.amazonaws.com | HTTPS |
| Europe (Frankfurt) | eu-central-1 | cases.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | cases.eu-west-2.amazonaws.com | HTTPS |
Amazon Connect Voice ID Service endpoints
The Amazon Connect Voice ID Service has the following endpoints.
| Region Name | Region | Endpoint | Protocol |
|---|---|---|---|
| US East (N. Virginia) | us-east-1 |
voiceid.us-east-1.amazonaws.com voiceid-fips.us-east-1.amazonaws.com |
HTTPS HTTPS |
| US West (Oregon) | us-west-2 |
voiceid.us-west-2.amazonaws.com voiceid-fips.us-west-2.amazonaws.com |
HTTPS HTTPS |
| Asia Pacific (Singapore) | ap-southeast-1 | voiceid.ap-southeast-1.amazonaws.com | HTTPS |
| Asia Pacific (Sydney) | ap-southeast-2 | voiceid.ap-southeast-2.amazonaws.com | HTTPS |
| Asia Pacific (Tokyo) | ap-northeast-1 | voiceid.ap-northeast-1.amazonaws.com | HTTPS |
| Canada (Central) | ca-central-1 |
voiceid.ca-central-1.amazonaws.com voiceid-fips.ca-central-1.amazonaws.com |
HTTPS HTTPS |
| Europe (Frankfurt) | eu-central-1 | voiceid.eu-central-1.amazonaws.com | HTTPS |
| Europe (London) | eu-west-2 | voiceid.eu-west-2.amazonaws.com | HTTPS |
Service quotas
| Name | Default | Adjustable | Description |
|---|---|---|---|
| AWS Lambda functions per instance | Each supported Region: 50 |
Yes |
The maximum number of AWS Lambda functions you can create in this instance in the current Region. |
| Agent status per instance | Each supported Region: 50 | No | The maximum number of agent statuses you can create in this instance in the current Region. This limit cannot be increased. |
| Agents per schedule | Each supported Region: 800 | No | The maximum number of agents per schedule in the current region. |
| Agents per staffing group | Each supported Region: 80 | No | The maximum number of agents per staffing group in the current region. |
| Amazon Connect instance count | Each supported Region: 2 |
Yes |
The maximum number of Amazon Connect instances you can create in this account in the current Region. |
| Amazon Lex V2 bot aliases per instance | Each supported Region: 100 |
Yes |
The maximum number of Amazon Lex V2 bot aliases you can use in this instance |
| Amazon Lex bots per instance | Each supported Region: 70 |
Yes |
The maximum number of Amazon Lex bots you can use in this instance in the current Region. |
| Amazon Pinpoint application integration associations per instance | Each supported Region: 1 | No | The maximum number of Amazon Pinpoint application integration associations you can create in this instance in the current Region. |
| Amazon Q in Connect assistant integration associations per instance | Each supported Region: 1 | No | The maximum number of Amazon Q in Connect assistant integration associations you can create in this instance in the current Region. |
| Amazon Q in Connect knowledge base integration associations per instance | Each supported Region: 10 | No | The maximum number of Amazon Q in Connect knowledge base integration associations you can create in this instance in the current Region. |
| Amazon Q in Connect quick responses integration associations per instance | Each supported Region: 1 | No | The maximum number of Amazon Q in Connect quick responses integration associations you can create in this instance in the current Region. |
| Application integration associations per instance | Each supported Region: 5 |
Yes |
The maximum number of application integration associations you can create in this instance in the current Region. |
| Capacity plan override uploads per instance | Each supported Region: 5,000 | No | The maximum number of capacity plan override uploads per instance in the current region. |
| Capacity plan user data uploads per instance | Each supported Region: 500 | No | The maximum number of capacity plan user data uploads per instance in the current region. |
| Capacity planning scenarios per instance | Each supported Region: 500 | No | The maximum number of capacity planning scenarios you can create in this instance in the current region. |
| Capacity plans per instance | Each supported Region: 500 | No | The maximum number of capacity plans you can create in this instance in the current region. |
| Cases domain integration associations per instance | Each supported Region: 1 | No | The maximum number of Cases domain integration associations you can create in this instance in the current Region. |
| Concurrent active calls per instance | Each supported Region: 10 |
Yes |
The maximum number of concurrent active calls you can have in this instance in the current Region. If this is exceeded, contacts will get a fast busy tone, which indicates the transmission path to the called number is not available. |
| Concurrent active chats per instance | Each supported Region: 500 |
Yes |
The maximum number of concurrent active chats you can have in this instance in the current Region. If this is exceeded, additional chat sessions cannot be initiated. |
| Concurrent active tasks per instance | Each supported Region: 2,500 |
Yes |
The maximum number of concurrent active tasks you can have in this instance in the current Region. If this is exceeded, additional tasks cannot be created. |
| Concurrent campaign active calls per instance | Each supported Region: 0 |
Yes |
The maximum number of concurrent campaign active calls you can have in this instance in the current Region. If this is exceeded, contacts will get a fast busy tone, which indicates the transmission path to the called number is not available. |
| Concurrent uploads per instance | Each supported Region: 20 | No | The maximum number of uploads able to be processed at a time for an instance in the current region. |
| Contact flows per instance | Each supported Region: 100 |
Yes |
The maximum number of contact flows you can create in this instance in the current Region. |
| Event integration associations per instance | Each supported Region: 10 |
Yes |
The maximum number of event integration associations you can create in this instance in the current Region. |
| File scanner integration associations per instance | Each supported Region: 1 | No | The maximum number of file scanner integration associations you can create in this instance in the current Region. |
| File size per upload of capacity plan overrides | Each supported Region: 250 | No | The maximum number of megabytes a capacity plan override file upload can be for an instance in the current region. |
| File size per upload of capacity plan user data | Each supported Region: 1,000 | No | The maximum number of megabytes a capacity plan user data file upload can be for an instance in the current region. |
| File size per upload of forecast overrides | Each supported Region: 250 | No | The maximum number of megabytes a forecast override file upload can be for an instance in the current region. |
| File size per upload of historical actuals | Each supported Region: 1,000 | No | The maximum number of megabytes a historical actuals upload can be for an instance in the current region. |
| Flow modules per instance | Each supported Region: 200 |
Yes |
The maximum number of flow modules you can create per instance in the current Region. |
| Forecast groups per instance | Each supported Region: 500 | No | The maximum number of forecast groups you can create in this instance in the current region. |
| Forecast override uploads per instance | Each supported Region: 500 | No | The maximum number of forecast override uploads per instance in the current region. |
| Historical actuals uploads per instance | Each supported Region: 50 | No | The maximum number of historical actuals uploads per instance in the current region. |
| Hours of operation per instance | Each supported Region: 100 |
Yes |
The maximum number of hours of operation you can create in this instance in the current Region. |
| Phone numbers per instance | Each supported Region: 5 |
Yes |
The maximum number of phone numbers you can claim for this instance in the current Region. |
| Predefined Attributes | Each supported Region: 25 |
Yes |
The maximum number of predefined attributes you can create per instance in the current Region. |
| Proficiencies per agent | Each supported Region: 10 |
Yes |
The maximum number of proficiencies you can associate with an agent in the current Region. |
| Prompts per instance | Each supported Region: 500 |
Yes |
The maximum number of prompts you can create in this instance in the current Region. |
| Queues per forecast group | Each supported Region: 200 | No | The maximum number of queues you can have in a given forecast group. |
| Queues per instance | Each supported Region: 100 |
Yes |
The maximum number of queues you can create in this instance in the current Region. |
| Queues per routing profile per instance | Each supported Region: 50 |
Yes |
The maximum number of queues you can create per routing profile in this instance in the current Region. |
| Quick connects per instance | Each supported Region: 100 |
Yes |
The maximum number of quick connects/transfer destinations you can create in this instance in the current Region. |
| Rate of AssociateApprovedOrigin API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateApprovedOrigin API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateBot API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateBot API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateDefaultVocabulary API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateDefaultVocabulary API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateInstanceStorageConfig API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateInstanceStorageConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateLambdaFunction API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateLambdaFunction API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateLexBot API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateLexBot API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociatePhoneNumberContactFlow API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociatePhoneNumberContactFlow API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateQueueQuickConnects API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateQueueQuickConnects API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateRoutingProfileQueues API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateRoutingProfileQueues API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateSecurityKey API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateSecurityKey API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of AssociateUserProficiencies API requests | Each supported Region: 2 per second |
Yes |
The maximum number of AssociateUserProficiencies API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of BatchPutContact API requests | Each supported Region: 10 per second |
Yes |
The maximum number of BatchPutContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ClaimPhoneNumber API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ClaimPhoneNumber API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateAgentStatus API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateAgentStatus API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateContactFlow API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateContactFlow API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateContactFlowModule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateContactFlowModule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateHoursOfOperation API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateHoursOfOperation API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateInstance API requests | Each supported Region: 0.1 per second |
Yes |
The maximum number of CreateInstance API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateIntegrationAssociation API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateIntegrationAssociation API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateParticipant API requests | Each supported Region: 5 per second |
Yes |
The maximum number of CreateParticipant API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreatePredefinedAttribute API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreatePredefinedAttribute API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateQueue API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateQueue API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateQuickConnect API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateQuickConnect API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateRoutingProfile API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateRoutingProfile API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateRule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateRule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateSecurityProfile API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateSecurityProfile API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateTaskTemplate API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateTaskTemplate API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateTrafficDistributionGroup API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateTrafficDistributionGroup API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateUseCase API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateUseCase API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateUser API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateUser API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateUserHierarchyGroup API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateUserHierarchyGroup API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of CreateVocabulary API requests | Each supported Region: 2 per second |
Yes |
The maximum number of CreateVocabulary API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteContactFlow API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteContactFlow API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteContactFlowModule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteContactFlowModule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteHoursOfOperation API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteHoursOfOperation API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteInstance API requests | Each supported Region: 0.1 per second |
Yes |
The maximum number of DeleteInstance API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteIntegrationAssociation API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteIntegrationAssociation API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeletePredefinedAttribute API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeletePredefinedAttribute API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteQuickConnect API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteQuickConnect API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteRule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteRule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteSecurityProfile API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteSecurityProfile API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteTaskTemplate API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteTaskTemplate API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteTrafficDistributionGroup API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteTrafficDistributionGroup API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteUseCase API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteUseCase API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteUser API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteUser API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteUserHierarchyGroup API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteUserHierarchyGroup API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DeleteVocabulary API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DeleteVocabulary API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeAgentStatus API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeAgentStatus API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeContact API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeContactFlow API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeContactFlow API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeContactFlowModule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeContactFlowModule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeHoursOfOperation API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeHoursOfOperation API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeInstance API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeInstance API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeInstanceAttribute API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeInstanceAttribute API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeInstanceStorageConfig API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeInstanceStorageConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribePhoneNumber API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribePhoneNumber API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribePredefinedAttribute API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribePredefinedAttribute API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribePrompt API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribePrompt API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeQueue API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeQueue API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeQuickConnect API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeQuickConnect API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeRoutingProfile API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeRoutingProfile API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeRule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeRule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeSecurityProfile API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeSecurityProfile API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeTrafficDistributionGroup API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeTrafficDistributionGroup API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeUser API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeUser API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeUserHierarchyGroup API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeUserHierarchyGroup API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeUserHierarchyStructure API requests | Each supported Region: 10 per second |
Yes |
The maximum number of DescribeUserHierarchyStructure API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DescribeVocabulary API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DescribeVocabulary API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateApprovedOrigin API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateApprovedOrigin API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateBot API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateBot API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateInstanceStorageConfig API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateInstanceStorageConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateLambdaFunction API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateLambdaFunction API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateLexBot API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateLexBot API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociatePhoneNumberContactFlow API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociatePhoneNumberContactFlow API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateQueueQuickConnects API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateQueueQuickConnects API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateRoutingProfileQueues API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateRoutingProfileQueues API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateSecurityKey API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateSecurityKey API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DisassociateUserProficiencies API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DisassociateUserProficiencies API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of DismissUserContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of DismissUserContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetContactAttributes API requests | Each supported Region: 10 per second |
Yes |
The maximum number of GetContactAttributes API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetCurrentMetricData API requests | Each supported Region: 5 per second |
Yes |
The maximum number of GetCurrentMetricData API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetCurrentUserData API requests | Each supported Region: 2 per second |
Yes |
The maximum number of GetCurrentUserData API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetFederationToken API requests | Each supported Region: 2 per second |
Yes |
The maximum number of GetFederationToken API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetMetricData API requests | Each supported Region: 5 per second |
Yes |
The maximum number of GetMetricData API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetMetricDataV2 API requests | Each supported Region: 10 per second |
Yes |
The maximum number of GetMetricDataV2 API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetTaskTemplate API requests | Each supported Region: 2 per second |
Yes |
The maximum number of GetTaskTemplate API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of GetTrafficDistribution API requests | Each supported Region: 2 per second |
Yes |
The maximum number of GetTrafficDistribution API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListAgentStatuses API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListAgentStatuses API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListApprovedOrigins API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListApprovedOrigins API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListBots API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListBots API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListContactFlowModules API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListContactFlowModules API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListContactFlows API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListContactFlows API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListContactReferences API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListContactReferences API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListDefaultVocabularies API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListDefaultVocabularies API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListHoursOfOperations API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListHoursOfOperations API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListInstanceAttributes API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListInstanceAttributes API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListInstanceStorageConfigs API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListInstanceStorageConfigs API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListInstances API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListInstances API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListIntegrationAssociations API requests | Each supported Region: 50 per second |
Yes |
The maximum number of ListIntegrationAssociations API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListLambdaFunctions API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListLambdaFunctions API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListLexBots API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListLexBots API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListPhoneNumbers API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListPhoneNumbers API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListPhoneNumbersV2 API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListPhoneNumbersV2 API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListPredefinedAttributes API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListPredefinedAttributes API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListPrompts API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListPrompts API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListQueueQuickConnects API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListQueueQuickConnects API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListQueues API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListQueues API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListQuickConnects API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListQuickConnects API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListRoutingProfileQueues API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListRoutingProfileQueues API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListRoutingProfiles API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListRoutingProfiles API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListRules API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListRules API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListSecurityKeys API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListSecurityKeys API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListSecurityProfilePermissions API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListSecurityProfilePermissions API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListSecurityProfiles API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListSecurityProfiles API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListTagsForResource API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListTagsForResource API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListTaskTemplates API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListTaskTemplates API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListTrafficDistributionGroups API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListTrafficDistributionGroups API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListUseCases API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ListUseCases API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListUserHierarchyGroups API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListUserHierarchyGroups API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListUserProficiencies API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListUserProficiencies API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ListUsers API requests | Each supported Region: 10 per second |
Yes |
The maximum number of ListUsers API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of MonitorContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of MonitorContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of PauseContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of PauseContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of PutUserStatus API requests | Each supported Region: 2 per second |
Yes |
The maximum number of PutUserStatus API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ReleasePhoneNumber API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ReleasePhoneNumber API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ReplicateInstance API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ReplicateInstance API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ResumeContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ResumeContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of ResumeContactRecording API requests | Each supported Region: 2 per second |
Yes |
The maximum number of ResumeContactRecording API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchAvailablePhoneNumbers API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchAvailablePhoneNumbers API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchHoursOfOperations API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchHoursOfOperations API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchPredefinedAttributes API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchPredefinedAttributes API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchPrompts API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchPrompts API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchQueues API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchQueues API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchQuickConnects API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchQuickConnects API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchResourceTags API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchResourceTags API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchRoutingProfiles API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchRoutingProfiles API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchSecurityProfiles API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchSecurityProfiles API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchUsers API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchUsers API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SearchVocabularies API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SearchVocabularies API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StartChatContact API requests | Each supported Region: 5 per second |
Yes |
The maximum number of StartChatContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StartContactRecording API requests | Each supported Region: 2 per second |
Yes |
The maximum number of StartContactRecording API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StartContactStreaming API requests | Each supported Region: 5 per second |
Yes |
The maximum number of StartContactStreaming API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StartOutboundVoiceContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of StartOutboundVoiceContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StartTaskContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of StartTaskContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StartWebRTCContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of StartWebRTCContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StopContact API requests | Each supported Region: 10 per second |
Yes |
The maximum number of StopContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StopContactRecording API requests | Each supported Region: 2 per second |
Yes |
The maximum number of StopContactRecording API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of StopContactStreaming API requests | Each supported Region: 5 per second |
Yes |
The maximum number of StopContactStreaming API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of SuspendContactRecording API requests | Each supported Region: 2 per second |
Yes |
The maximum number of SuspendContactRecording API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of TagContact API requests | Each supported Region: 20 per second |
Yes |
The maximum number of TagContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of TagResource API requests | Each supported Region: 2 per second |
Yes |
The maximum number of TagResource API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of TransferContact API requests | Each supported Region: 2 per second |
Yes |
The maximum number of TransferContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UntagContact API requests | Each supported Region: 20 per second |
Yes |
The maximum number of UntagContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UntagResource API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UntagResource API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateAgentStatus API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateAgentStatus API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContact API requests | Each supported Region: 10 per second |
Yes |
The maximum number of UpdateContact API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContactAttributes API requests | Each supported Region: 10 per second |
Yes |
The maximum number of UpdateContactAttributes API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContactFlowContent API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateContactFlowContent API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContactFlowMetadata API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateContactFlowMetadata API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContactFlowModuleContent API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateContactFlowModuleContent API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContactFlowModuleMetadata API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateContactFlowModuleMetadata API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContactFlowName API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateContactFlowName API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateContactSchedule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateContactSchedule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateHoursOfOperation API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateHoursOfOperation API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateInstanceAttribute API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateInstanceAttribute API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateInstanceStorageConfig API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateInstanceStorageConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateParticipantRoleConfig API requests | Each supported Region: 5 per second |
Yes |
The maximum number of UpdateParticipantRoleConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdatePhoneNumber API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdatePhoneNumber API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdatePredefinedAttribute API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdatePredefinedAttribute API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateQueueHoursOfOperation API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateQueueHoursOfOperation API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateQueueMaxContacts API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateQueueMaxContacts API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateQueueName API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateQueueName API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateQueueOutboundCallerConfig API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateQueueOutboundCallerConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateQueueStatus API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateQueueStatus API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateQuickConnectConfig API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateQuickConnectConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateQuickConnectName API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateQuickConnectName API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateRoutingProfileConcurrency API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateRoutingProfileConcurrency API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateRoutingProfileDefaultOutboundQueue API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateRoutingProfileDefaultOutboundQueue API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateRoutingProfileName API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateRoutingProfileName API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateRoutingProfileQueues API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateRoutingProfileQueues API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateRule API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateRule API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateSecurityProfile API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateSecurityProfile API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateTaskTemplate API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateTaskTemplate API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateTrafficDistribution API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateTrafficDistribution API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserHierarchy API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserHierarchy API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserHierarchyGroupName API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserHierarchyGroupName API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserHierarchyStructure API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserHierarchyStructure API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserIdentityInfo API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserIdentityInfo API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserPhoneConfig API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserPhoneConfig API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserProficiencies API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserProficiencies API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserRoutingProfile API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserRoutingProfile API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Rate of UpdateUserSecurityProfiles API requests | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateUserSecurityProfiles API requests allowed per second. When you reach this quota, Amazon Connect rejects requests for this operation for the remainder of the interval. |
| Reports per instance | Each supported Region: 2,000 |
Yes |
The maximum number of reports that you can create in this instance in the current Region. Personal saved reports count towards the limit. As a best practice, we recommend you implement appropriate retention policies so reports dont pile up. |
| Routing profiles per instance | Each supported Region: 500 |
Yes |
The maximum number of routing profiles you can create in this instance in the current Region. |
| Scheduled reports per instance | Each supported Region: 50 |
Yes |
The maximum number of scheduled reports you can create in this instance in the current Region. |
| Schedules per instance | Each supported Region: 600 | No | The maximum number of schedules per instance in the current region. |
| Security profiles per instance | Each supported Region: 100 |
Yes |
The maximum number of security profiles you can create in this instance in the current Region. |
| Shift activities per instance | Each supported Region: 300 | No | The maximum number of shift activities per instance in the current region. |
| Shift activities per shift profile | Each supported Region: 10 | No | The maximum number of shift activities in a shift profile in the current region. |
| Shift profiles per instance | Each supported Region: 1,300 | No | The maximum number of shift profiles per instance in the current region. |
| Staffing groups per Forecast group | Each supported Region: 100 | No | The maximum number of staffing groups per forecast group in the current region. |
| Staffing groups per instance | Each supported Region: 1,300 | No | The maximum number of staffing groups per instance in the current region. |
| Staffing groups per supervisor | Each supported Region: 45 | No | The maximum number of staffing groups per supervisor in the current region. |
| Supervisors per staffing group | Each supported Region: 40 | No | The maximum number of supervisors per staffing group in the current region. |
| User hierarchy groups per instance | Each supported Region: 500 |
Yes |
The maximum number of user hierarchy groups you can create in this instance in the current Region. |
| Users per instance | Each supported Region: 500 |
Yes |
The maximum number of users you can create in this instance in the current Region. |
| Voice ID integration associations per instance | Each supported Region: 1 | No | The maximum number of Voice ID integration associations you can create in this instance in the current Region. |
Amazon Connect Customer Profiles service quotas
The Amazon Connect Customer Profiles Service has the following quotas.
| Name | Default | Adjustable | Description |
|---|---|---|---|
| Amazon Connect Customer Profiles domain count | Each supported Region: 100 |
Yes |
The maximum number of Amazon Connect Customer Profiles domains you can create in this account in the current AWS Region. |
| Keys per object type | Each supported Region: 10 |
Yes |
The maximum number of keys that can be defined per object type in the current AWS Region. |
| Maximum expiration in days | Each supported Region: 1,098 |
Yes |
The maximum expiration, in days, that can be defined for an object or profile in the current AWS Region. |
| Maximum number of calculated attributes per domain | Each supported Region: 50 | No | The maximum number of calculated attributes per domain in the current AWS Region. |
| Maximum number of event stream per domain | Each supported Region: 1 | No | The maximum number of event stream per domain in the current AWS Region. |
| Maximum number of integrations | Each supported Region: 50 |
Yes |
The maximum number of integrations per domain in the current AWS Region. |
| Maximum size of all objects for a profile | Each supported Region: 51,200 Kilobytes |
Yes |
The total size of a profile, including all of its related objects, in the current AWS Region. |
| Object and profile maximum size | Each supported Region: 250 Kilobytes | No | The maximum size of a single profile or profile object in the current AWS Region. |
| Object types per domain | Each supported Region: 100 |
Yes |
The maximum number of object types you can define per domain in the current AWS Region. |
| Objects per profile | Each supported Region: 1,000 |
Yes |
The maximum number of objects that can be attached to a single profile in the current AWS Region. |
Amazon Connect Cases service quotas
The Amazon Connect Cases Service has the following quotas.
| Name | Default | Adjustable | Description |
|---|---|---|---|
| BatchGetField burst quota | Each supported Region: 25 per second |
Yes |
The maximum number of concurrent BatchGetField request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| BatchGetField rate quota | Each supported Region: 8 per second |
Yes |
The maximum number of BatchGetField request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| BatchPutFieldOptions burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent BatchPutFieldOptions request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| BatchPutFieldOptions rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of BatchPutFieldOptions request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| Case fields per layout | Each supported Region: 100 |
Yes |
The maximum number of case fields in a case layout |
| CreateCase burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent CreateCase request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateCase rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of CreateCase request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateDomain burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent CreateDomain request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateDomain rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of CreateDomain request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateField burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent CreateField request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateField rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of CreateField request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateLayout burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent CreateLayout request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateLayout rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of CreateLayout request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateRelatedItem burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent CreateRelatedItem request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateRelatedItem rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of CreateRelatedItem request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateTemplate burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent CreateTemplate request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| CreateTemplate rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of CreateTemplate request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| Domains | Each supported Region: 5 |
Yes |
The maximum number of Cases domains per AWS account |
| Field options per field | Each supported Region: 500 |
Yes |
The maximum number of field options per single select field in the Cases domain |
| Fields per domain | Each supported Region: 500 |
Yes |
The maximum number of fields in a Cases domain |
| GetCase burst quota | Each supported Region: 15 per second |
Yes |
The maximum number of concurrent GetCase request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| GetCase rate quota | Each supported Region: 4 per second |
Yes |
The maximum number of GetCase request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| GetCaseEventConfiguration burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent GetCaseEventConfiguration API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| GetCaseEventConfiguration rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of GetCaseEventConfiguration API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| GetDomain burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent GetDomain request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| GetDomain rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of GetDomain request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| GetLayout burst quota | Each supported Region: 20 per second |
Yes |
The maximum number of concurrent GetLayout request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| GetLayout rate quota | Each supported Region: 6 per second |
Yes |
The maximum number of GetLayout request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| GetTemplate burst quota | Each supported Region: 20 per second |
Yes |
The maximum number of concurrent GetTemplate request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| GetTemplate rate quota | Each supported Region: 6 per second |
Yes |
The maximum number of GetTemplate request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| Layouts per domain | Each supported Region: 100 |
Yes |
The maximum number of layouts in a Cases domain |
| ListCasesForContact burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent ListCasesForContact API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListCasesForContact rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of ListCasesForContact API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListDomains burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent ListDomains API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListDomains rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of ListDomains API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListFieldOptions burst quota | Each supported Region: 15 per second |
Yes |
The maximum number of concurrent ListFieldOptions request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| ListFieldOptions rate quota | Each supported Region: 6 per second |
Yes |
The maximum number of ListFieldOptions request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| ListFields burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent ListFields request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| ListFields rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of ListFields request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| ListLayouts burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent ListLayouts API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListLayouts rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of ListLayouts API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListTagsForResource burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent ListTagsForResource API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListTagsForResource rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of ListTagsForResource API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| ListTemplates burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent ListTemplates request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| ListTemplates rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of ListTemplates request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| PutCaseEventConfiguration burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent PutCaseEventConfiguration API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| PutCaseEventConfiguration rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of PutCaseEventConfiguration API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| Related items per case | Each supported Region: 200 |
Yes |
The maximum number of related items that can be attached to a case |
| SearchCases burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent SearchCases request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| SearchCases rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of SearchCases request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| SearchRelatedItems burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent SearchRelatedItems request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| SearchRelatedItems rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of SearchRelatedItems request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| TagResource burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent TagResource API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| TagResource rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of TagResource API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| Templates per domain | Each supported Region: 100 |
Yes |
The maximum number of templates in a Cases domain |
| UntagResource burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent UntagResource API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| UntagResource rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of UntagResource API requests allowed per second. When you reach this quota, Amazon Connect Cases rejects requests for this operation for the remainder of the interval. |
| UpdateCase burst quota | Each supported Region: 10 per second |
Yes |
The maximum number of concurrent UpdateCase request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| UpdateCase rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateCase request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| UpdateField burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent UpdateField request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| UpdateField rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateField request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| UpdateLayout burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent UpdateLayout request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| UpdateLayout rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateLayout request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
| UpdateTemplate burst quota | Each supported Region: 5 per second |
Yes |
The maximum number of concurrent UpdateTemplate request submissions that Cases will fulfill before returning 429 Too Many Requests error responses |
| UpdateTemplate rate quota | Each supported Region: 2 per second |
Yes |
The maximum number of UpdateTemplate request per second that Cases will fulfill before returning 429 Too Many Requests error responses |
For more information, see Amazon Connect Service Quotas in the Amazon Connect Administrator Guide.
