Requesting 10DLC numbers, toll-free numbers, and P2P long codes for SMS messaging with Amazon SNS

Important

Effective June 1, 2021, US telecom providers no longer support using person-to-person (P2P) long codes for application-to-person (A2P) communications to US destinations. Instead, you need to use another type of origination ID for these messages. For more information, see Special requirements for sending SMS messages to US destinations.

To request 10DLC numbers, toll-free numbers, and P2P long codes, use the Amazon Pinpoint console. For detailed instructions, see Requesting a number in the Amazon Pinpoint User Guide.

Amazon SNS SMS messaging is available in Regions where Amazon Pinpoint is not currently supported. In these cases, open the Amazon Pinpoint console in the US East (N. Virginia) Region to register your 10DLC company and campaign, but do not request a 10DLC number. Instead, open a case in the AWS Support Center to request a 10DLC number in the AWS Region where you use or plan to use Amazon SNS to send SMS messages. For information on Regions where Amazon Pinpoint is available, see Amazon Pinpoint endpoints and quotas in the AWS General Reference.

Note

If you're new to SMS messaging with Amazon SNS, you should also request a monthly SMS spending threshold that meets the expected demands of your SMS use case. By default, your monthly spending threshold is $1.00 (USD). For more information, see Requesting increases to your monthly SMS spending quota for Amazon SNS.