CallAnalyticsJobSettings

Provides additional optional settings for your StartCallAnalyticsJob request, including content redaction, automatic language identification; allows you to apply custom language models, custom vocabulary filters, and custom vocabularies.

ContentRedaction

Makes it possible to redact or flag specified personally identifiable information (PII) in your transcript. If you use ContentRedaction, you must also include the sub-parameters: RedactionOutput and RedactionType. You can optionally include PiiEntityTypes to choose which types of PII you want to redact.

Type: ContentRedaction object

Required: No

LanguageIdSettings

If using automatic language identification in your request and you want to apply a custom language model, a custom vocabulary, or a custom vocabulary filter, include LanguageIdSettings with the relevant sub-parameters (VocabularyName, LanguageModelName, and VocabularyFilterName).

LanguageIdSettings supports two to five language codes. Each language code you include can have an associated custom language model, custom vocabulary, and custom vocabulary filter. The language codes that you specify must match the languages of the associated custom language models, custom vocabularies, and custom vocabulary filters.

It's recommended that you include LanguageOptions when using LanguageIdSettings to ensure that the correct language dialect is identified. For example, if you specify a custom vocabulary that is in en-US but Amazon Transcribe determines that the language spoken in your media is en-AU, your custom vocabulary is not applied to your transcription. If you include LanguageOptions and include en-US as the only English language dialect, your custom vocabulary is applied to your transcription.

If you want to include a custom language model, custom vocabulary, or custom vocabulary filter with your request but do not want to use automatic language identification, use instead the CallAnalyticsJobSettings parameter with the LanguageModelName, VocabularyName, or VocabularyFilterName sub-parameters.

For a list of languages supported with Call Analytics, refer to Supported languages and language-specific features.

Type: String to LanguageIdSettings object map

Map Entries: Maximum number of 5 items.

Required: No

LanguageModelName

The name of the custom language model you want to use when processing your Call Analytics job. Note that custom language model names are case sensitive.

The language of the specified custom language model must match the language code that you specify in your transcription request. If the languages do not match, the custom language model isn't applied. There are no errors or warnings associated with a language mismatch.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 200.

Pattern: ^[0-9a-zA-Z._-]+

Required: No

LanguageOptions

You can specify two or more language codes that represent the languages you think may be present in your media. Including more than five is not recommended. If you're unsure what languages are present, do not include this parameter.

Including language options can improve the accuracy of language identification.

For a list of languages supported with Call Analytics, refer to the Supported languages table.

To transcribe speech in Modern Standard Arabic (ar-SA), your media file must be encoded at a sample rate of 16,000 Hz or higher.

Type: Array of strings

Array Members: Minimum number of 1 item.

Required: No

Summarization

Contains GenerateAbstractiveSummary, which is a required parameter if you want to enable Generative call summarization in your Call Analytics request.

Type: Summarization object

Required: No

VocabularyFilterMethod

Specify how you want your custom vocabulary filter applied to your transcript.

To replace words with ***, choose mask.

To delete words, choose remove.

To flag words without changing them, choose tag.

Type: String

Valid Values: remove | mask | tag

Required: No

VocabularyFilterName

The name of the custom vocabulary filter you want to include in your Call Analytics transcription request. Custom vocabulary filter names are case sensitive.

Note that if you include VocabularyFilterName in your request, you must also include VocabularyFilterMethod.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 200.

Pattern: ^[0-9a-zA-Z._-]+

Required: No

VocabularyName

The name of the custom vocabulary you want to include in your Call Analytics transcription request. Custom vocabulary names are case sensitive.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 200.

Pattern: ^[0-9a-zA-Z._-]+

Required: No

CallAnalyticsJobSettings

Contents

See Also