Troubleshooting AWS Site-to-Site VPN customer gateway device - AWS Site-to-Site VPN

Troubleshooting AWS Site-to-Site VPN customer gateway device

When troubleshooting issues with your customer gateway device, it's important to have a structured approach. The first two topics in this section provide generalized flowcharts for troubleshooting issues when using a device configured for dynamic routing (BGP enabled), and a device configured for static routing (without BGP enabled), respectively. Following those topics are device-specific troubleshooting guides for Cisco, Juniper, and Yamaha customer gateway devices.

In addition to the topics in this section, enabling AWS Site-to-Site VPN logs can be very helpful for troubleshooting and resolving VPN connectivity issues. For general testing instructions, also see Test an AWS Site-to-Site VPN connection.