Organizational culture

Provide support for your team members so they can be more effective in taking action and supporting your business outcome.

Best practices

• OPS03-BP01 Provide executive sponsorship

• OPS03-BP02 Team members are empowered to take action when outcomes are at risk

• OPS03-BP03 Escalation is encouraged

• OPS03-BP04 Communications are timely, clear, and actionable

• OPS03-BP05 Experimentation is encouraged

• OPS03-BP06 Team members are encouraged to maintain and grow their skill sets

• OPS03-BP07 Resource teams appropriately