Guest users

The Wickr guest user feature allows individual guest users to sign in to the Wickr client and collaborate with Wickr network users. Wickr administrators can enable or disable guest users for their Wickr networks in the Security Group page of the Wickr admin console.

After the feature is enabled, guest users invited to your Wickr network can interact with users in your Wickr network. A fee will be applied to your AWS account for the guest user feature. For more information about pricing for the guest user feature, see Wickr pricing page under Pricing Add-ons.

Enable or disable guest users

Complete the following procedure to enable or disable guest users for your Wickr network.

1. Open the AWS Management Console for Wickr at https://console.aws.amazon.com/wickr/.

2. On the Networks page, choose the Admin link, to navigate to Wickr Admin Console for that network.

   You're redirected to the Wickr Admin Console for a specific network.

3. In the navigation pane of the Wickr Admin Console, choose Network Settings, and then choose Security Group.

4. Choose Details for a specific security group.

   Note

   You can enable guest users for individual security groups only. To enable guest users for all security groups in your Wickr network, you must enable the feature for each security group in your network.

5. Choose the Federation tab in the security group details page.

6. There are two locations where the toggle to allow guest users will be available:

   • Local Federation — For networks in US East (Northern Virginia), choose Edit next to the Local Federation section of the page.

   • Global Federation — For all other networks in other regions, choose Edit next to the Global Federation section of the page.

7. Select Allow guest users to enable guest users for the security group, or deselect it to disable it.

8. Choose Save to save the change and make it effective for the security group.

   Registered users in the specific security group in your Wickr network can now interact with guest users. For more information, see Guest users in the Wickr User Guide.

View guest user count

Complete the following procedure to view the guest user count for your Wickr network.

1. Open the AWS Management Console for Wickr at https://console.aws.amazon.com/wickr/.

2. On the Networks page, choose the Admin link, to navigate to the Wickr Admin Console for that network.

   You're redirected to the Wickr Admin Console for a specific network. The Dashboard page displays a count of guest users in your Wickr network as shown in the following example.

   

View monthly usage

You can view the number of guest users your network has communicated with during a billing period. To view your monthly usage, complete the following steps.

1. Open the AWS Management Console for Wickr at https://console.aws.amazon.com/wickr/.

2. On the Networks page, choose the Admin link, to navigate to the Wickr Admin Console for that network.

3. In the navigation pane of the Wickr Admin Console, choose User, and then choose Guest Users.

4. On the Guest Users page, choose the Monthly Usage section.

   Note

   Guest billing data is updated every 24 hours.

View guest users

You can view a list of guest users that a network user has communicated with during a specific billing period. To view your guest users, complete the following steps.

1. Open the AWS Management Console for Wickr at https://console.aws.amazon.com/wickr/.

2. On the Networks page, choose the Admin link, to navigate to the Wickr Admin Console for that network.

3. In the navigation pane of the Wickr Admin Console, choose User, and then choose Guest Users.

4. On the Guest Users page, choose the Guest Users section.

5. To view guest users for a specific month, select the corresponding month from the drop-down menu.

   

Block a guest user

Blocked users can't communicate with anyone in your network.

To block a guest user

1. Open the AWS Management Console for Wickr at https://console.aws.amazon.com/wickr/.

2. On the Networks page, choose the Admin link, to navigate to the Wickr Admin Console for that network.

3. In the navigation pane of the Wickr Admin Console, choose User, and then choose Guest Users.

4. On the Guest Users page, choose the Guest Users section.

5. The Guest Users section shows the guest users that have communicated in your Wickr network.

6. In the Guest Users section, find the email of the guest user you want to block.

7. On the right-hand side of the guest user's name, select the three dots, and choose Block.

8. Choose Block on the pop-up window.

9. To view the list of blocked users in your Wickr network, choose the Blocked Users section.

To unblock a guest user

1. Open the AWS Management Console for Wickr at https://console.aws.amazon.com/wickr/.

2. On the Networks page, choose the Admin link, to navigate to the Wickr Admin Console for that network.

3. In the navigation pane of the Wickr Admin Console, choose User, and then choose Guest Users.

4. On the Guest Users page, choose the Blocked Users section.

5. The Blocked Users section shows the guest users that are blocked in your Wickr network.

6. In the Blocked Users section, find the email of the guest user you want to unblock.

7. On the right-hand side of the guest user's name, select the three dots, and choose Unblock.

8. Choose Unblock in the pop-up window.