Amazon WorkDocs
Administration Guide

Downloading User List

To download a list of users from the Admin control panel, you must install Amazon WorkDocs Companion. To install Amazon WorkDocs Companion, see Amazon WorkDocs Client Downloads.


The Download user option is not available for Amazon WorkDocs sites using an AWS Directory Service AD Connector directory.

To download a list of users

  1. From the Admin control panel, under Manage Users, choose Download user.

  2. For Download user, choose one of the following options to export a list of users as a .json file to your desktop:

    • All users

    • Guest user

    • WS User

    • User

    • Power user

    • Admin

  3. The file is saved in one of the following locations:

    • WindowsWorkDocsDownloads folder in your PC's Downloads folder

    • macOS/users/username/WorkDocsDownloads/folder

For more information about these user roles, see User Roles Overview.