Deleting an organization - Amazon WorkMail

Deleting an organization

If you no longer want to use Amazon WorkMail for your organization's email, you can delete your organization from Amazon WorkMail.


This operation can't be undone. You won't be able to recover your mailbox data after an organization is deleted.

To delete an organization
  1. Open the Amazon WorkMail console at

    If necessary, change the AWS Region. In the bar at the top of the console window, open the Select a Region list and choose a Region. For more information, see Regions and endpoints in the Amazon Web Services General Reference.

  2. On the Organizations screen, in the list of organizations, select the organization to delete and choose Delete.

  3. For Delete organization, choose whether to delete or keep the existing user directory, and then enter the name of the organization.

  4. Choose Delete organization.


If you didn't provide your own directory for Amazon WorkMail, we'll create one for you. If you keep this existing directory when you delete the organization, you will be charged for it unless it is being used by Amazon WorkMail, Amazon WorkDocs, or WorkSpaces. For pricing information, see Other directory types pricing.

In order to delete the directory, it can't have any other AWS applications enabled. For more information, see Deleting a Simple AD directory or Deleting an AD Connector directory in the AWS Directory Service Administration Guide.

You may get an invalid Amazon Simple Email Service (Amazon SES) rule set error message when you attempt to delete an organization. If you receive this error, edit the Amazon SES rule in the Amazon SES console and remove the invalid rule set. The rule that you edit should have your Amazon WorkMail organization ID in the rule name. For more information about editing Amazon SES rules, see Creating receipt rules in the Amazon Simple Email Service Developer Guide.

If you need to figure out which rule set is not valid, save the rule first. An error message appears for the rule set.