Editing user details - Amazon WorkMail

Editing user details

When you edit the user details, you can change the following:

  • Personal data – Names, email address, phone numbers, and other personal details.

  • Mailbox quotas (sizes) – Quotas can range from 1 MB to 51,200 MB (50 GB). Amazon WorkMail notifies users when they reach 90 percent of their quota. Also, changing a user's mailbox quota won't affect pricing. For more information about pricing, refer to Amazon WorkMail Pricing.

  • Mobile device access – Remove and wipe devices, and view device details.

  • Mailbox access permissions – Grant users permission to use a mailbox, and grant users different levels of access to the mailbox.

Note

If you integrate Amazon WorkMail with an AD Connector directory, you can't edit these details from the AWS Management Console. Instead, you must edit them using your Active Directory management tools. Limitations apply when your organization is in interoperability mode. For more information, see Limitations in interoperability mode.

To edit the user details

  1. Open the Amazon WorkMail console at https://console.aws.amazon.com/workmail/.

    If necessary, change the AWS Region. In the bar at the top of the console window, open the Select a Region list and choose a Region. For more information, see Regions and endpoints in the Amazon Web Services General Reference.

  2. In the navigation pane, choose Organizations, then choose the organization that you want to use.

  3. In the navigation pane, choose Users, and then choose the name of the user to edit.

To edit personal data

  1. In the User details section, choose Edit.

  2. Under User details, enter or change the user's personal information as needed.

  3. When finished, choose Save changes.

To edit mailbox quotas

  1. Under User details, choose the Quota tab, and then choose Edit.

  2. In the Update mailbox quota box, enter a size for the mailbox. You can enter values from 1 to 51200.

  3. Choose Save changes.

To manage mobile device data
Note

To manage mobile devices, your users first need to connect their devices to your instance of Amazon WorkMail. For information about connecting mobile devices, refer to Setting up mobile device clients for Amazon WorkMail.

  1. Under User details, choose the Mobile devices tab.

  2. To see a current list of devices, choose Refresh.

  3. To view a device's details, choose the device name from the Device ID column.

  4. To remove or wipe the device, choose the radio button next to the device name, and then choose Remove or Wipe as needed.

  5. In the dialog box that appears, confirm the removal or wipe operation. Remember that users will reappear when they sync their devices with Amazon WorkMail again.

To edit mailbox permissions

  1. Choose the Permissions tab.

  2. Do one of the following:

    1. To add permissions, choose Add permissions. Open the Add new permissions list and choose a user or group, choose the permission settings for the user or group, and then choose Save.

    2. To edit user permissions, choose the button next to the user's name. Choose Edit, select the desired options, and then choose Save.

    For more information about the permission options, refer to Working with mailbox permissions.

  3. To remove all permissions, choose Remove, then confirm the removal.