Setting up an IMAP client for Amazon WorkMail - Amazon WorkMail

Setting up an IMAP client for Amazon WorkMail

You can connect any IMAP-compatible client software to Amazon WorkMail by providing the following information.

Note

If you are using the web client, Microsoft Outlook, an Android or iOS mobile device, or a mail app for Windows 10 or macOS, see Setting up email clients for Amazon WorkMail for guidelines specific to your client.

Required Information Description

Type of account

IMAP

Protocol

IMAPS

Port

993

Secure connection

Required; SSL

Incoming username

Email address associated with your Amazon WorkMail account

Incoming password

Your password

Incoming server

The endpoint matching the AWS Region where your mailbox is located:

  • us-west-2

    imap.mail.us-west-2.awsapps.com

  • us-east-1

    imap.mail.us-east-1.awsapps.com

  • eu-west-1

    imap.mail.eu-west-1.awsapps.com

Note

If you don't know the AWS Region where your mailbox is located, contact your system administrator.

To send emails, you also need to configure an outgoing SMTP server in your client software.

Required Information Description

Protocol

SMTPS (SMTP, encrypted with TLS)

Port

465

Secure connection

Required; SSL (STARTTLS not supported)

Outgoing username

Email address associated with your Amazon WorkMail account

Outgoing password

Your password

Outgoing server

The endpoint matching the AWS Region where your mailbox is located:

  • us-west-2

    smtp.mail.us-west-2.awsapps.com

  • us-east-1

    smtp.mail.us-east-1.awsapps.com

  • eu-west-1

    smtp.mail.eu-west-1.awsapps.com

Note

If you don't know the AWS Region where your mailbox is located, contact your system administrator.