Amazon WorkMail
User Guide (Version 1.0)

Getting Started with the Amazon WorkMail Web Application

Amazon WorkMail has a web-based application that you use to access your Amazon WorkMail account from a web browser. The Amazon WorkMail web application includes integrated applications, such as Mail, Calendar, and Contacts. To get started with the Amazon WorkMail web application, you need a broadband internet connection and the latest version of one of the following web browsers:

  • Google Chrome

  • Mozilla Firefox

  • Safari

  • Microsoft Edge

  • Internet Explorer

Your Amazon WorkMail system administrator provides you with your initial login credentials, which consist of a user name and a password. To recover a lost or forgotten password, contact your administrator.

You also need your unique Amazon WorkMail web application URL. This URL contains an alias, a unique name for your mail domain which is chosen by your Amazon WorkMail site administrator when they add your organization. The web application URL looks like this:

To sign in to the Amazon WorkMail web application

  1. In the address bar of your browser, type or paste the web application URL.

  2. On the Amazon WorkMail web application sign-in screen, type your user name and password.


    Do not type your email address here.

  3. Choose Sign In. You are ready to work.

The Amazon WorkMail web application consists of the following areas:

1. Shortcut Bar

Contains shortcuts to the Mail, Calendar, and Contacts applications in the Amazon WorkMail web application. The currently active application is highlighted in the shortcut bar.

2. Navigation Pane

Allows you to move through the active application, such as the folders in the Email application or the calendars in the Calendar application.

3. Menu Bar

Controls the most important functions for the Mail, Calendar, and Contacts applications. The controls that are available vary depending on the application that is active. Depending on the application in use, you can create new items, change the view, print, or access the address book.

4. Contents Pane

This is where data displays, such as the contents of an email message, the calendar, or the list of contacts. Use the Search field at the top of the results pane to search for items in the current folder. Use the tabs to switch between email messages, appointments, and contacts. Choose the plus button (+) in the row of tabs to add a new item on its own tab. The item created depends on the active application. For example, choosing the plus button in the mail application creates a new email; in the calendar application, it creates a new appointment, and so on.

For more information about changing the language and other settings, see Changing Amazon WorkMail Web Application Default Settings.