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[ aws . connect ]

search-users

Description

Searches users in an Amazon Connect instance, with optional filtering.

Note

AfterContactWorkTimeLimit is returned in milliseconds.

See also: AWS API Documentation

search-users is a paginated operation. Multiple API calls may be issued in order to retrieve the entire data set of results. You can disable pagination by providing the --no-paginate argument. When using --output text and the --query argument on a paginated response, the --query argument must extract data from the results of the following query expressions: Users

Synopsis

  search-users
--instance-id <value>
[--search-filter <value>]
[--search-criteria <value>]
[--cli-input-json <value>]
[--starting-token <value>]
[--page-size <value>]
[--max-items <value>]
[--generate-cli-skeleton <value>]
[--debug]
[--endpoint-url <value>]
[--no-verify-ssl]
[--no-paginate]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--no-sign-request]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]

Options

--instance-id (string)

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

Note

InstanceID is a required field. The "Required: No" below is incorrect.

--search-filter (structure)

Filters to be applied to search results.

TagFilter -> (structure)

An object that can be used to specify Tag conditions inside the SearchFilter . This accepts an OR of AND (List of List) input where:

  • Top level list specifies conditions that need to be applied with OR operator
  • Inner list specifies conditions that need to be applied with AND operator.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

(list)

(structure)

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

(structure)

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

TagCondition -> (structure)

A leaf node condition which can be used to specify a tag condition.

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

UserAttributeFilter -> (structure)

An object that can be used to specify Tag conditions or Hierarchy Group conditions inside the SearchFilter.

This accepts an OR of AND (List of List) input where:

  • The top level list specifies conditions that need to be applied with OR operator.
  • The inner list specifies conditions that need to be applied with AND operator.

Note

Only one field can be populated. This object can’t be used along with TagFilter. Request can either contain TagFilter or UserAttributeFilter if SearchFilter is specified, combination of both is not supported and such request will throw AccessDeniedException.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

(structure)

A list of conditions which would be applied together with an AND condition.

TagConditions -> (list)

A leaf node condition which can be used to specify a tag condition.

(structure)

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

HierarchyGroupCondition -> (structure)

A leaf node condition which can be used to specify a hierarchy group condition.

Value -> (string)

The value in the hierarchy group condition.

HierarchyGroupMatchType -> (string)

The type of hierarchy group match.

AndCondition -> (structure)

A list of conditions which would be applied together with an AND condition.

TagConditions -> (list)

A leaf node condition which can be used to specify a tag condition.

(structure)

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

HierarchyGroupCondition -> (structure)

A leaf node condition which can be used to specify a hierarchy group condition.

Value -> (string)

The value in the hierarchy group condition.

HierarchyGroupMatchType -> (string)

The type of hierarchy group match.

TagCondition -> (structure)

A leaf node condition which can be used to specify a tag condition, for example, HAVE BPO = 123 .

TagKey -> (string)

The tag key in the tag condition.

TagValue -> (string)

The tag value in the tag condition.

HierarchyGroupCondition -> (structure)

A leaf node condition which can be used to specify a hierarchy group condition.

Value -> (string)

The value in the hierarchy group condition.

HierarchyGroupMatchType -> (string)

The type of hierarchy group match.

JSON Syntax:

{
  "TagFilter": {
    "OrConditions": [
      [
        {
          "TagKey": "string",
          "TagValue": "string"
        }
        ...
      ]
      ...
    ],
    "AndConditions": [
      {
        "TagKey": "string",
        "TagValue": "string"
      }
      ...
    ],
    "TagCondition": {
      "TagKey": "string",
      "TagValue": "string"
    }
  },
  "UserAttributeFilter": {
    "OrConditions": [
      {
        "TagConditions": [
          {
            "TagKey": "string",
            "TagValue": "string"
          }
          ...
        ],
        "HierarchyGroupCondition": {
          "Value": "string",
          "HierarchyGroupMatchType": "EXACT"|"WITH_CHILD_GROUPS"
        }
      }
      ...
    ],
    "AndCondition": {
      "TagConditions": [
        {
          "TagKey": "string",
          "TagValue": "string"
        }
        ...
      ],
      "HierarchyGroupCondition": {
        "Value": "string",
        "HierarchyGroupMatchType": "EXACT"|"WITH_CHILD_GROUPS"
      }
    },
    "TagCondition": {
      "TagKey": "string",
      "TagValue": "string"
    },
    "HierarchyGroupCondition": {
      "Value": "string",
      "HierarchyGroupMatchType": "EXACT"|"WITH_CHILD_GROUPS"
    }
  }
}

--search-criteria (structure)

The search criteria to be used to return users.

Note

The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

(structure)

The search criteria to be used to return users.

Note

The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

( ... recursive ... )

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

( ... recursive ... )

StringCondition -> (structure)

A leaf node condition which can be used to specify a string condition.

The currently supported values for FieldName are Username , FirstName , LastName , RoutingProfileId , SecurityProfileId , ResourceId .

FieldName -> (string)

The name of the field in the string condition.

Value -> (string)

The value of the string.

ComparisonType -> (string)

The type of comparison to be made when evaluating the string condition.

HierarchyGroupCondition -> (structure)

A leaf node condition which can be used to specify a hierarchy group condition.

Value -> (string)

The value in the hierarchy group condition.

HierarchyGroupMatchType -> (string)

The type of hierarchy group match.

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

(structure)

The search criteria to be used to return users.

Note

The name and description fields support "contains" queries with a minimum of 2 characters and a maximum of 25 characters. Any queries with character lengths outside of this range will throw invalid results.

OrConditions -> (list)

A list of conditions which would be applied together with an OR condition.

( ... recursive ... )

AndConditions -> (list)

A list of conditions which would be applied together with an AND condition.

( ... recursive ... )

StringCondition -> (structure)

A leaf node condition which can be used to specify a string condition.

The currently supported values for FieldName are Username , FirstName , LastName , RoutingProfileId , SecurityProfileId , ResourceId .

FieldName -> (string)

The name of the field in the string condition.

Value -> (string)

The value of the string.

ComparisonType -> (string)

The type of comparison to be made when evaluating the string condition.

HierarchyGroupCondition -> (structure)

A leaf node condition which can be used to specify a hierarchy group condition.

Value -> (string)

The value in the hierarchy group condition.

HierarchyGroupMatchType -> (string)

The type of hierarchy group match.

StringCondition -> (structure)

A leaf node condition which can be used to specify a string condition.

The currently supported values for FieldName are Username , FirstName , LastName , RoutingProfileId , SecurityProfileId , ResourceId .

FieldName -> (string)

The name of the field in the string condition.

Value -> (string)

The value of the string.

ComparisonType -> (string)

The type of comparison to be made when evaluating the string condition.

HierarchyGroupCondition -> (structure)

A leaf node condition which can be used to specify a hierarchy group condition.

Value -> (string)

The value in the hierarchy group condition.

HierarchyGroupMatchType -> (string)

The type of hierarchy group match.

JSON Syntax:

{
  "OrConditions": [
    {
      "OrConditions": [
        { ... recursive ... }
        ...
      ],
      "AndConditions": [
        { ... recursive ... }
        ...
      ],
      "StringCondition": {
        "FieldName": "string",
        "Value": "string",
        "ComparisonType": "STARTS_WITH"|"CONTAINS"|"EXACT"
      },
      "HierarchyGroupCondition": {
        "Value": "string",
        "HierarchyGroupMatchType": "EXACT"|"WITH_CHILD_GROUPS"
      }
    }
    ...
  ],
  "AndConditions": [
    {
      "OrConditions": [
        { ... recursive ... }
        ...
      ],
      "AndConditions": [
        { ... recursive ... }
        ...
      ],
      "StringCondition": {
        "FieldName": "string",
        "Value": "string",
        "ComparisonType": "STARTS_WITH"|"CONTAINS"|"EXACT"
      },
      "HierarchyGroupCondition": {
        "Value": "string",
        "HierarchyGroupMatchType": "EXACT"|"WITH_CHILD_GROUPS"
      }
    }
    ...
  ],
  "StringCondition": {
    "FieldName": "string",
    "Value": "string",
    "ComparisonType": "STARTS_WITH"|"CONTAINS"|"EXACT"
  },
  "HierarchyGroupCondition": {
    "Value": "string",
    "HierarchyGroupMatchType": "EXACT"|"WITH_CHILD_GROUPS"
  }
}

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--starting-token (string)

A token to specify where to start paginating. This is the NextToken from a previously truncated response.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--page-size (integer)

The size of each page to get in the AWS service call. This does not affect the number of items returned in the command's output. Setting a smaller page size results in more calls to the AWS service, retrieving fewer items in each call. This can help prevent the AWS service calls from timing out.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--max-items (integer)

The total number of items to return in the command's output. If the total number of items available is more than the value specified, a NextToken is provided in the command's output. To resume pagination, provide the NextToken value in the starting-token argument of a subsequent command. Do not use the NextToken response element directly outside of the AWS CLI.

For usage examples, see Pagination in the AWS Command Line Interface User Guide .

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command's default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination.

--output (string)

The formatting style for command output.

  • json
  • text
  • table

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

  • on
  • off
  • auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.

Output

Users -> (list)

Information about the users.

(structure)

Information about the returned users.

Arn -> (string)

The Amazon Resource Name (ARN) of the user.

DirectoryUserId -> (string)

The directory identifier of the user.

HierarchyGroupId -> (string)

The identifier of the user's hierarchy group.

Id -> (string)

The identifier of the user's summary.

IdentityInfo -> (structure)

The user's first name and last name.

FirstName -> (string)

The user's first name.

LastName -> (string)

The user's last name.

PhoneConfig -> (structure)

Contains information about the phone configuration settings for a user.

PhoneType -> (string)

The phone type.

AutoAccept -> (boolean)

The Auto accept setting.

AfterContactWorkTimeLimit -> (integer)

The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.

Note

When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

DeskPhoneNumber -> (string)

The phone number for the user's desk phone.

RoutingProfileId -> (string)

The identifier of the user's routing profile.

SecurityProfileIds -> (list)

The identifiers of the user's security profiles.

(string)

Tags -> (map)

The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.

key -> (string)

value -> (string)

Username -> (string)

The name of the user.

NextToken -> (string)

If there are additional results, this is the token for the next set of results.

ApproximateTotalCount -> (long)

The total number of users who matched your search query.