Managing user subscriptions

To update or delete user subscriptions added to an application environment, you can only use the AWS Management Console. The following tabs provide procedures for updating and deleting user subscriptions using the AWS Management Console.

Updating user subscriptions

You can change the subscription tier by selecting the name of the user or group and then selecting Change subscription to update the subscription tier.

Console

To update user subscriptions

1. Sign in to the AWS Management Console and open the Amazon Q Business console.

2. In Applications, select the name of the application environment that your uploaded files belong to.

3. From your applications page, select Manage access and subscriptions page, and then choose the User or Group you want to update.

4. Then, from the Change subscription dropdown select Update subscription tier.

5. In the Confirm subscription change dialog box that opens, from the New subscription dropdown select Q Business Lite or Q Business Pro.

6. Then, select Confirm. You will see the subscription status notification change next to the user you've added the subscription to.

7. Then, select Done to confirm your changes.

Deleting user subscriptions

When you unsubscribe and remove a user or group, it unsubscribes them from the application environment and removes them from the user list.

Console

To unsubscribe a user or group from an Amazon Q Business application environment

1. From your Amazon Q Business application home page, navigate to the Groups and users section.

2. From the Groups and users section, select Manage access and subscriptions.

3. On the Manage access and subscriptions page, choose Users or Groups section depending on your use case, and then select the user or group you want to unsubscribe.

   Note

   You can select multiple user and groups to unsubscribe.

4. Then, from the Change subscription dropdown select Unsubscribe and remove.

5. In the Unsubscribe and remove dialog box that opens, select Confirm.

   This step cancels subscriptions for the selected users and groups and also removes them from your Amazon Q Business application environment.

   Note

   To stop subscription charges for a user, ensure you have unsubscribed that user from all Amazon Q Business application environments and Amazon QuickSight instances. For instructions on how to unsubscribe a user from Amazon QuickSight, see Unsubscribing from Amazon QuickSight Q in the Amazon QuickSight User Guide.

   To stop charges for an Amazon Q Business index, you must delete either your Amazon Q Business index or delete your Amazon Q Business application environment. If you use the console, deleting your application environment is the only way to delete an index associated with it.