Troubleshooting your Salesforce Online connector

The following table provides information about error codes you may see for the Salesforce Online connector and suggested troubleshooting actions.

Error code	Error message	Suggested resolution
SF-5001	Invalid HostURL.	Provide valid HostURL.
SF-5002	Invalid userName or password.	Provide valid userName or password.
SF-5003	Invalid clientSecret.	Provide valid clientSecret.
SF-5004	Invalid clientId.	Provide valid clientId.
SF-5005	Invalid grant type.	Provide valid grant type.
SF-5006	Error while generating Access Token.	Provide valid credentials or try again later.
SF-5100	Null/empty HostUrl.	Provide HostUrl.
SF-5101	Null/empty client ID.	Provide client ID.
SF-5102	Null/empty client secret	Provide client secret.
SF-5103	Null/empty username.	Provide username.
SF-5104	Null/empty password.	Provide password.
SF-5150	Null/empty authentication URL.	Provide authentication URL.
SF-5151	Invalid HostURL pattern.	Provide valid HostURL pattern.
SF-5152	Invalid Authentication URL.	Provide valid Authentication URL.
SF-5500	ContinuableInternalServerError.	Try again later.