Using the Amazon Q Business Microsoft Teams app

Topics

• Prerequisites

• Install and configure the Amazon Q Business app in Microsoft Teams

• Features of the Amazon Q Business Microsoft Teams bot

• Considerations using the Amazon Q Business bot for Microsoft Teams (Teams)

• Troubleshooting the Amazon Q Business app for Microsoft Teams

Prerequisites

• You must have an Amazon Q Business user subscription.

• You must have a Microsoft 365 Business subscription.

• Your Amazon Q admin must connect the Amazon Q Business App to your Microsoft Teams organization.

Install and configure the Amazon Q Business app in Microsoft Teams

The following are instructions on how to install the Amazon Q app in Microsoft Teams (Teams):

1. Open and login to the Teams organization for your company.

2. Go to Apps on the left navigation and search for Amazon Q Business

3. Choose Amazon Q Business

4. You will now see a Q icon/logo on the top bar on the right where you can access and chat with Amazon Q Business.

For more information, see Chat with a bot in Microsoft Teams from Microsoft support.