Managing an account in India

If you sign up for a new account and choose India for your contact address, your user agreement is with Amazon Web Services India Private Limited (AWS India), a local AWS seller in India. AWS India manages your billing, and your invoice total is listed in rupees instead of dollars. After you create an account with AWS India, you can't change the country in your contact information.

If you have an existing account with an India address, your account is either with AWS or AWS India, depending on when you opened the account. To learn whether your account is with AWS or AWS India, see the procedure Determining Which Company Your Account is With. If you're an existing AWS customer, you can continue to use your AWS account. You also can choose to have both an AWS account and an AWS India account, though they can't be consolidated into the same payment family. For information about managing an AWS account, see Managing an AWS account.

If your account is with AWS India, follow the procedures in this chapter to manage your account. This chapter explains how to sign up for an AWS India account, edit information about your AWS India account, and add or edit your Permanent Account Number (PAN).

As part of the credit card verification during signup, AWS India charges your credit card 2 INR. AWS India refunds the 2 INR after verification is done. You might be redirected to your bank as part of the verification process.

Determining which company your account is with

AWS services are provided by both AWS and AWS India. Use this procedure to determine which seller your account is with.

To determine which company your account is with

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. In the page footer, look at the copyright notice. If the copyright is for Amazon Web Services, then your account is with AWS. If the copyright is for Amazon Web Services India Private Limited, then your account is with AWS India.

Signing up for AWS India

AWS India is a local seller of AWS. Use the following procedure to sign up for an AWS India account if your contact address is in India.

To sign up for an AWS India account

If your contact address is in India and you want to open an account, you sign up with AWS India instead of AWS.

1. Go to https://console.aws.amazon.com/, and then choose Sign In to the Console.

2. On the Sign In page, type the email address that you want to use.

3. Under your email address, select I am a new user, and then choose Sign in using our secure server.

4. For each of the login credential fields, type your information, and then choose Create account.

5. For each of the contact information fields, type your information.

6. After you have read the customer agreement, select the terms and conditions check box, and then choose Verify and Continue.

7. On the Billing Information page, enter the payment method that you want to use.

8. Under Do you have a PAN?, choose No if you do not have a Permanent Account Number (PAN) or want to add it later. If you have a PAN and want to add it now, choose Yes, and enter your PAN. The CVV is required as a part of the verification process.

9. Choose Verify and Continue. You must provide your CVV as part of the verification process. AWS India charges your card 2 INR as part of the verification process. AWS India refunds the 2 INR after verification is done.

10. On the Confirm your identity page, choose Text message (SMS) or Voice call. This depends on how you want to verify your mobile phone number.

11. Choose your country and region code, and enter your phone number.

12. Complete the security check.

13. Choose Send SMS or Call Me Now. You'll receive a four-digit pin in an SMS or an automated call on your mobile phone.

14. On the Confirm your identity page, enter the pin you received, and choose Continue.

15. Choose the primary purpose of your account registration. If your account is tied to a business, choose the option that best applies.

16. Choose the ownership type that represents the owner of the account. If you choose a company, organization, or partnership, enter the name of the key managerial contact. This can be a director, head of operations, or a person responsible for operations in your business.

17. Choose Continue.

18. On the Support Plan page, choose your support plan, and then choose Continue sign up. After your payment method is verified and your account is activated, you'll receive an email confirming the activation of your account.

Managing your AWS India account

Use the Account Settings and Tax Settings pages of the Billing and Cost Management console to perform the following tasks:

Topics

• Editing your customer verification information
• Editing your user name, password, or email address
• Editing your contact information
• Add, update, or removing alternate contacts
• Adding or editing a Permanent Account Number
• Removing a Permanent Account Number
• Editing multiple Permanent Account Numbers
• Editing multiple Goods and Services Tax numbers
• Viewing a tax invoice

Editing your customer verification information

This process is only applicable if you provided all of the following information during your AWS account sign-up:

• An India-based billing or contact address

• The primary purpose of account registration

• The ownership type

To edit your customer verification information

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. On the navigation bar in the upper-right corner, choose your account name (or alias), and choose Account.

3. Under the Customer verification section, choose View customer verification.

4. Choose Edit. Choose or enter the updated information in the fields you wish to change.

5. Choose Save.

Editing your user name, password, or email address

You can change the name, password, and email address associated with your AWS India account.

To edit your user name, password, or email address

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. On the navigation bar in the upper-right corner, choose your account name (or alias), and choose Account.

3. Next to Account Settings, choose Edit.

4. Next to the field that you want to update, choose Edit.

5. After you have entered your changes, choose Save changes.

6. After you have made your changes, choose Done.

Editing your contact information

You can change the contact information associated with your AWS India account, including your mailing address, telephone number, and website address. You cannot change your country.

To edit your contact information

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. On the navigation bar in the upper-right corner, choose your account name (or alias), and choose Account.

3. Under Contact Information, choose Edit.

4. For the fields that you want to change, type your updated information, and then choose Update.

Note

You can choose to add an email address for billing in the Alternate Contacts section to have AWS India send a copy of billing-related emails to that email address. For example, AWS India sends a copy of your monthly bill to your Billing contact address.

Add, update, or removing alternate contacts

You can add alternate contacts to your account. Alternate contacts enable AWS India to contact another person about issues with your account. This is even the case if you're unavailable.

To add, update, or remove alternate contacts

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. On the navigation bar in the upper-right corner, choose your account name (or alias), and choose Account.

3. Scroll down to the Alternate Contacts section, and then choose Edit.

4. For the fields that you want to change, type your updated information, and then choose Update.

Adding or editing a Permanent Account Number

You can add your Permanent Account Number (PAN) to your account and edit it.

To add or edit a PAN

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. In the navigation pane, choose Tax Settings.

3. On the Tax Settings navigation bar, choose Edit.

4. For Permanent Account Number (PAN), enter your PAN, and then choose Update.

Removing a Permanent Account Number

You can remove your Permanent Account Number (PAN) in your account.

To remove a PAN

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. In the navigation pane, choose Tax Settings.

3. Choose the Account ID you want to remove the PAN from.

4. Choose manage tax registration.

5. Choose Delete TRN.

Editing multiple Permanent Account Numbers

You can edit multiple Permanent Account Numbers (PANs) in your account.

To edit multiple PAN numbers

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. In the navigation pane, choose Tax Settings.

3. Under Manage Tax Registration Numbers, select the PAN numbers that you want to edit.

4. For Manage Tax Registration, choose Edit.

5. Update the fields that you want to change, and then choose Update.

Editing multiple Goods and Services Tax numbers

You can edit multiple Goods and Services Tax numbers (GSTs) in your account.

To edit multiple GST numbers

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. On the navigation pane, choose Tax Settings.

3. Under Manage Tax Registration Numbers, select the GST numbers that you want to edit or choose Edit all.

4. For Manage Tax Registration, choose Edit.

5. Update the fields that you want to change and choose Update.

Viewing a tax invoice

You can view your tax invoices in the console.

To view a tax invoice

1. Sign in to the AWS Management Console and open the AWS Billing console at https://console.aws.amazon.com/billing/.

2. On the navigation pane, choose Bills.

3. Under Summary, under Credits and Tax Invoices, choose Tax Invoices.

4. Choose an invoice hyperlink.

Note

The Tax Invoices is only visible if there are tax invoices available.