EvaluationFormMetricConfigurationProperty Struct
Information about the metric configuration for an evaluation form question.
Use this to associate a business outcome metric with a question.
Example
ts
// The code below shows an example of how to instantiate this type.
// The values are placeholders you should change.
import { aws_connect as connect } from 'aws-cdk-lib';
const evaluationFormMetricConfigurationProperty: connect.CfnEvaluationForm.EvaluationFormMetricConfigurationProperty = {
metricName: 'metricName',
metricType: 'metricType',
};
Properties
The name of the metric.
notes
Valid values are:
SALE_SUCCESS– Sale success.CSAT– Customer satisfaction.CHURN_PROPENSITY– Churn propensity.SELF_SERVICE_SUCCESS– Self-service success.PARTIAL_SELF_SERVICE_SUCCESS– Partial self-service success.
The type of metric.
Currently, only BUSINESS_OUTCOME is supported.