You must be an Amazon Chime system administrator to complete the steps in this guide. If you need help with the Amazon Chime desktop client, web app, or mobile app, see Getting support in the Amazon Chime User Guide.
Automating Amazon Chime with EventBridge
Amazon EventBridge lets you automate your AWS services and respond automatically to system events, such as application availability issues or resource changes. For more information about the meeting events, see Meeting events in the Amazon Chime Developer Guide.
When Amazon Chime generates events, it sends them to EventBridge for best effort delivery, meaning Amazon Chime tries to send all events to EventBridge, but in rare cases an event might not be delivered. For more information, refer to Events from AWS services in the Amazon EventBridge User Guide.
Note
If you need to encrypt data, you must use Amazon S3-Managed Keys. We don't support server-side encryption using Customer Master Keys stored in the AWS Key Management Service.
Automating Amazon Chime Voice Connectors with EventBridge
The actions that can be automatically triggered for Amazon Chime Voice Connectors include the following:
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Invoking an AWS Lambda function
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Launching an Amazon Elastic Container Service task
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Relaying the event to Amazon Kinesis Video Streams
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Activating an AWS Step Functions state machine
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Notifying an Amazon SNS topic or an Amazon SQS queue
Some examples of using EventBridge with Amazon Chime Voice Connectors include:
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Activating a Lambda function to download audio for a call after the call is ended.
-
Launching an Amazon ECS task to enable real-time transcription after a call is started.
For more information, see the Amazon EventBridge User Guide.
Amazon Chime Voice Connector streaming events
Amazon Chime Voice Connectors support sending events to EventBridge when the events discussed in this section occur.
Amazon Chime Voice Connectors send this event when media streaming to Kinesis Video Streams starts.
Example Event data
The following is example data for this event.
{
"version": "0",
"id": "12345678-1234-1234-1234-111122223333",
"detail-type": "Chime VoiceConnector Streaming Status",
"source": "aws.chime",
"account": "111122223333",
"time": "yyyy-mm-ddThh:mm:ssZ",
"region": "us-east-1",
"resources": [],
"detail": {
"callId": "1112-2222-4333",
"direction": "Outbound",
"fromNumber": "+12065550100",
"inviteHeaders": {
"from": "\"John\" <sip:+12065550100@10.24.34.0>;tag=abcdefg",
"to": "<sip:+13605550199@abcdef1ghij2klmno3pqr4.voiceconnector.chime.aws:5060>",
"call-id": "1112-2222-4333",
"cseq": "101 INVITE",
"contact": "<sip:user@10.24.34.0:6090>;",
"content-type": "application/sdp",
"content-length": "246"
},
"isCaller": false,
"mediaType": "audio/L16",
"sdp": {
"mediaIndex": 0,
"mediaLabel": "1"
},
"siprecMetadata": "<&xml version=\"1.0\" encoding=\"UTF-8\"&>;\r\n<recording xmlns='urn:ietf:params:xml:ns:recording:1'>",
"startFragmentNumber": "1234567899444",
"startTime": "yyyy-mm-ddThh:mm:ssZ",
"streamArn": "arn:aws:kinesisvideo:us-east-1:123456:stream/ChimeVoiceConnector-abcdef1ghij2klmno3pqr4-111aaa-22bb-33cc-44dd-111222/111122223333",
"toNumber": "+13605550199",
"transactionId": "12345678-1234-1234",
"voiceConnectorId": "abcdef1ghij2klmno3pqr4",
"streamingStatus": "STARTED",
"version": "0"
}
}Amazon Chime Voice Connectors send this event when media streaming to Kinesis Video Streams ends.
Example Event data
The following is example data for this event.
{
"version": "0",
"id": "12345678-1234-1234-1234-111122223333",
"detail-type": "Chime VoiceConnector Streaming Status",
"source": "aws.chime",
"account": "111122223333",
"time": "yyyy-mm-ddThh:mm:ssZ",
"region": "us-east-1",
"resources": [],
"detail": {
"streamingStatus": "ENDED",
"voiceConnectorId": "abcdef1ghij2klmno3pqr4",
"transactionId": "12345678-1234-1234",
"callId": "1112-2222-4333",
"direction": "Inbound",
"fromNumber": "+12065550100",
"inviteHeaders": {
"from": "\"John\" <sip:+12065550100@10.24.34.0>;tag=abcdefg",
"to": "<sip:+13605550199@abcdef1ghij2klmno3pqr4.voiceconnector.chime.aws:5060>",
"call-id": "1112-2222-4333",
"cseq": "101 INVITE",
"contact": "<sip:user@10.24.34.0:6090>",
"content-type": "application/sdp",
"content-length": "246"
},
"isCaller": false,
"mediaType": "audio/L16",
"sdp": {
"mediaIndex": 0,
"mediaLabel": "1"
},
"siprecMetadata": "<&xml version=\"1.0\" encoding=\"UTF-8\"&>\r\n<recording xmlns='urn:ietf:params:xml:ns:recording:1'>",
"startFragmentNumber": "1234567899444",
"startTime": "yyyy-mm-ddThh:mm:ssZ",
"endTime": "yyyy-mm-ddThh:mm:ssZ",
"streamArn": "arn:aws:kinesisvideo:us-east-1:123456:stream/ChimeVoiceConnector-abcdef1ghij2klmno3pqr4-111aaa-22bb-33cc-44dd-111222/111122223333",
"toNumber": "+13605550199",
"version": "0"
}
}Amazon Chime Voice Connectors send this event when media streaming to Kinesis Video Streams is updated.
Example Event data
The following is example data for this event.
{
"version": "0",
"id": "12345678-1234-1234-1234-111122223333",
"detail-type": "Chime VoiceConnector Streaming Status",
"source": "aws.chime",
"account": "111122223333",
"time": "yyyy-mm-ddThh:mm:ssZ",
"region": "us-east-1",
"resources": [],
"detail": {
"callId": "1112-2222-4333",
"updateHeaders": {
"from": "\"John\" <sip:+12065550100@10.24.34.0>;;tag=abcdefg",
"to": "<sip:+13605550199@abcdef1ghij2klmno3pqr4.voiceconnector.chime.aws:5060>",
"call-id": "1112-2222-4333",
"cseq": "101 INVITE",
"contact": "<sip:user@10.24.34.0:6090>",
"content-type": "application/sdp",
"content-length": "246"
},
"siprecMetadata": "<&xml version=\"1.0\" encoding=\"UTF-8\"&>\r\n<recording xmlns='urn:ietf:params:xml:ns:recording:1'>",
"streamingStatus": "UPDATED",
"transactionId": "12345678-1234-1234",
"version": "0",
"voiceConnectorId": "abcdef1ghij2klmno3pqr4"
}
}Amazon Chime Voice Connectors send this event when media streaming to Kinesis Video Streams fails.
Example Event data
The following is example data for this event.
{
"version": "0",
"id": "12345678-1234-1234-1234-111122223333",
"detail-type": "Chime VoiceConnector Streaming Status",
"source": "aws.chime",
"account": "111122223333",
"time": "yyyy-mm-ddThh:mm:ssZ",
"region": "us-east-1",
"resources": [],
"detail": {
"streamingStatus":"FAILED",
"voiceConnectorId":"abcdefghi",
"transactionId":"12345678-1234-1234",
"callId":"1112-2222-4333",
"direction":"Inbound",
"failTime":"yyyy-mm-ddThh:mm:ssZ",
"failureReason": "Internal failure",
"version":"0"
}
}