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[ aws . ssm-contacts ]



Updates the contact or escalation plan specified.

See also: AWS API Documentation


--contact-id <value>
[--display-name <value>]
[--plan <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]
[--endpoint-url <value>]
[--output <value>]
[--query <value>]
[--profile <value>]
[--region <value>]
[--version <value>]
[--color <value>]
[--ca-bundle <value>]
[--cli-read-timeout <value>]
[--cli-connect-timeout <value>]


--contact-id (string)

The Amazon Resource Name (ARN) of the contact or escalation plan you're updating.

--display-name (string)

The full name of the contact or escalation plan.

--plan (structure)

A list of stages. A contact has an engagement plan with stages for specified contact channels. An escalation plan uses these stages to contact specified contacts.

Stages -> (list)

A list of stages that the escalation plan or engagement plan uses to engage contacts and contact methods.


A set amount of time that an escalation plan or engagement plan engages the specified contacts or contact methods.

DurationInMinutes -> (integer)

The time to wait until beginning the next stage. The duration can only be set to 0 if a target is specified.

Targets -> (list)

The contacts or contact methods that the escalation plan or engagement plan is engaging.


The contact or contact channel that's being engaged.

ChannelTargetInfo -> (structure)

Information about the contact channel Incident Manager is engaging.

ContactChannelId -> (string)

The Amazon Resource Name (ARN) of the contact channel.

RetryIntervalInMinutes -> (integer)

The number of minutes to wait to retry sending engagement in the case the engagement initially fails.

ContactTargetInfo -> (structure)

Information about the contact that Incident Manager is engaging.

ContactId -> (string)

The Amazon Resource Name (ARN) of the contact.

IsEssential -> (boolean)

A Boolean value determining if the contact's acknowledgement stops the progress of stages in the plan.

RotationIds -> (list)

The Amazon Resource Names (ARNs) of the on-call rotations associated with the plan.


JSON Syntax:

  "Stages": [
      "DurationInMinutes": integer,
      "Targets": [
          "ChannelTargetInfo": {
            "ContactChannelId": "string",
            "RetryIntervalInMinutes": integer
          "ContactTargetInfo": {
            "ContactId": "string",
            "IsEssential": true|false
  "RotationIds": ["string", ...]

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

Global Options

--debug (boolean)

Turn on debug logging.

--endpoint-url (string)

Override command's default URL with the given URL.

--no-verify-ssl (boolean)

By default, the AWS CLI uses SSL when communicating with AWS services. For each SSL connection, the AWS CLI will verify SSL certificates. This option overrides the default behavior of verifying SSL certificates.

--no-paginate (boolean)

Disable automatic pagination.

--output (string)

The formatting style for command output.

  • json
  • text
  • table

--query (string)

A JMESPath query to use in filtering the response data.

--profile (string)

Use a specific profile from your credential file.

--region (string)

The region to use. Overrides config/env settings.

--version (string)

Display the version of this tool.

--color (string)

Turn on/off color output.

  • on
  • off
  • auto

--no-sign-request (boolean)

Do not sign requests. Credentials will not be loaded if this argument is provided.

--ca-bundle (string)

The CA certificate bundle to use when verifying SSL certificates. Overrides config/env settings.

--cli-read-timeout (int)

The maximum socket read time in seconds. If the value is set to 0, the socket read will be blocking and not timeout. The default value is 60 seconds.

--cli-connect-timeout (int)

The maximum socket connect time in seconds. If the value is set to 0, the socket connect will be blocking and not timeout. The default value is 60 seconds.



To use the following examples, you must have the AWS CLI installed and configured. See the Getting started guide in the AWS CLI User Guide for more information.

Unless otherwise stated, all examples have unix-like quotation rules. These examples will need to be adapted to your terminal's quoting rules. See Using quotation marks with strings in the AWS CLI User Guide .

To update the engagement plan of contact

The following update-contact example updates the engagement plan of the contact Akua to include the three types of contacts channels. This is done after creating contact channels for Akua.

aws ssm-contacts update-contact \
    --contact-id "arn:aws:ssm-contacts:us-east-2:111122223333:contact/akuam" \
    --plan '{"Stages": [{"DurationInMinutes": 5, "Targets": [{"ChannelTargetInfo": {"ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/beb25840-5ac8-4644-95cc-7a8de390fa65","RetryIntervalInMinutes": 1 }}]}, {"DurationInMinutes": 5, "Targets": [{"ChannelTargetInfo":{"ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/49f3c24d-5f9f-4638-ae25-3f49e04229ad", "RetryIntervalInMinutes": 1}}]}, {"DurationInMinutes": 5, "Targets": [{"ChannelTargetInfo": {"ContactChannelId": "arn:aws:ssm-contacts:us-east-2:111122223333:contact-channel/akuam/77d4f447-f619-4954-afff-85551e369c2a","RetryIntervalInMinutes": 1 }}]}]}'

This command produces no output.

For more information, see Contacts in the Incident Manager User Guide.