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[ aws . ssm-incidents ]



Used to start an incident from CloudWatch alarms, EventBridge events, or manually.

See also: AWS API Documentation

See 'aws help' for descriptions of global parameters.


[--client-token <value>]
[--impact <value>]
[--related-items <value>]
--response-plan-arn <value>
[--title <value>]
[--trigger-details <value>]
[--cli-input-json <value>]
[--generate-cli-skeleton <value>]


--client-token (string)

A token ensuring that the operation is called only once with the specified details.

--impact (integer)

Defines the impact to the customers. Providing an impact overwrites the impact provided by a response plan.

Possible impacts:
  • 1 - Critical impact, this typically relates to full application failure that impacts many to all customers.
  • 2 - High impact, partial application failure with impact to many customers.
  • 3 - Medium impact, the application is providing reduced service to customers.
  • 4 - Low impact, customer might aren't impacted by the problem yet.
  • 5 - No impact, customers aren't currently impacted but urgent action is needed to avoid impact.

--related-items (list)

Add related items to the incident for other responders to use. Related items are AWS resources, external links, or files uploaded to an Amazon S3 bucket.


Resources that responders use to triage and mitigate the incident.

identifier -> (structure)

Details about the related item.

type -> (string)

The type of related item.

value -> (structure)

Details about the related item.

arn -> (string)

The Amazon Resource Name (ARN) of the related item, if the related item is an Amazon resource.

metricDefinition -> (string)

The metric definition, if the related item is a metric in Amazon CloudWatch.

url -> (string)

The URL, if the related item is a non-Amazon Web Services resource.

title -> (string)

The title of the related item.

Shorthand Syntax:

identifier={type=string,value={arn=string,metricDefinition=string,url=string}},title=string ...

JSON Syntax:

    "identifier": {
      "value": {
        "arn": "string",
        "metricDefinition": "string",
        "url": "string"
    "title": "string"

--response-plan-arn (string)

The Amazon Resource Name (ARN) of the response plan that pre-defines summary, chat channels, Amazon SNS topics, runbooks, title, and impact of the incident.

--title (string)

Provide a title for the incident. Providing a title overwrites the title provided by the response plan.

--trigger-details (structure)

Details of what created the incident record in Incident Manager.

rawData -> (string)

Raw data passed from either Amazon EventBridge, Amazon CloudWatch, or Incident Manager when an incident is created.

source -> (string)

Identifies the service that sourced the event. All events sourced from within Amazon Web Services begin with "aws. " Customer-generated events can have any value here, as long as it doesn't begin with "aws. " We recommend the use of Java package-name style reverse domain-name strings.

timestamp -> (timestamp)

The time that the incident was detected.

triggerArn -> (string)

The Amazon Resource Name (ARN) of the source that detected the incident.

Shorthand Syntax:


JSON Syntax:

  "rawData": "string",
  "source": "string",
  "timestamp": timestamp,
  "triggerArn": "string"

--cli-input-json (string) Performs service operation based on the JSON string provided. The JSON string follows the format provided by --generate-cli-skeleton. If other arguments are provided on the command line, the CLI values will override the JSON-provided values. It is not possible to pass arbitrary binary values using a JSON-provided value as the string will be taken literally.

--generate-cli-skeleton (string) Prints a JSON skeleton to standard output without sending an API request. If provided with no value or the value input, prints a sample input JSON that can be used as an argument for --cli-input-json. If provided with the value output, it validates the command inputs and returns a sample output JSON for that command.

See 'aws help' for descriptions of global parameters.


To start an incident

The following start-incident example starts an incident using the specified response plan.

aws ssm-incidents start-incident \
    --response-plan-arn "arn:aws:ssm-incidents::111122223333:response-plan/Example-Response-Plan"


    "incidentRecordArn": "arn:aws:ssm-incidents::682428703967:incident-record/Example-Response-Plan/6ebcc812-85f5-b7eb-8b2f-283e4d844308"

For more information, see Incident creation in the Incident Manager User Guide.


incidentRecordArn -> (string)

The ARN of the newly created incident record.