RoutingProfile - Amazon Connect

RoutingProfile

Contains information about a routing profile.

Contents

DefaultOutboundQueueId

The identifier of the default outbound queue for this routing profile.

Type: String

Required: No

Description

The description of the routing profile.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 250.

Required: No

InstanceId

The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 100.

Required: No

MediaConcurrencies

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

Type: Array of MediaConcurrency objects

Required: No

Name

The name of the routing profile.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 127.

Required: No

RoutingProfileArn

The Amazon Resource Name (ARN) of the routing profile.

Type: String

Required: No

RoutingProfileId

The identifier of the routing profile.

Type: String

Required: No

Tags

The tags used to organize, track, or control access for this resource. For example, { "tags": {"key1":"value1", "key2":"value2"} }.

Type: String to string map

Map Entries: Maximum number of 50 items.

Key Length Constraints: Minimum length of 1. Maximum length of 128.

Key Pattern: ^(?!aws:)[a-zA-Z+-=._:/]+$

Value Length Constraints: Maximum length of 256.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: