Architectural guidance for Amazon Connect - Amazon Connect

Architectural guidance for Amazon Connect

This topic provides guidance and best practices for designing and building reliable, secure, efficient, and cost-effective systems for your Amazon Connect contact center workloads. Using this guidance can help you build stable and efficient workloads, allowing you to focus on innovation, reduce costs, and improve your customer's experience.

This content is intended for chief technology officers (CTOs), architects, developers, and operations team members.