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NICE Desktop Cloud Visualization
User Guide

Connecting to a NICE DCV Session

After the NICE DCV session is running on the NICE DCV server, you can connect to it using your preferred client. Ensure that you have the required information when connecting to your NICE DCV session. For more information, see Step 1: Get the NICE DCV Session Information.

If you are connecting to a console session, contact your NICE DCV server administrator to ensure that the session has been started and to confirm the server and session details. If you are connecting to a virtual session on a Linux NICE DCV server, you might need to start your own session. For more information, see Starting NICE DCV Sessions in the NICE DCV Administrator Guide.

Connecting to a NICE DCV Session using the Windows Client

The steps for connecting to a NICE DCV session are the same for the installable and portable versions of the Windows client.

To connect to a session using the Windows client

  1. Launch the Windows client.

  2. Choose Connections Settings, configure your proxy settings as follows, and then choose OK.

    • To avoid connecting through a proxy, choose Connect Directly.

    • To connect to the NICE DCV server using your preconfigured operating system proxy settings, choose Use system proxy.

    • To connect to the NICE DCV server through a specific HTTP proxy server, choose Get through web proxy. Specify the proxy server's host name or IP address, and communication port. If the HTTP proxy server requires authentication, select the Proxy server requiring password check box and provide your user name and password.

    • To connect to the NICE DCV server through a specific SOCKS5 proxy server, choose Get through SOCKSv5 proxy. Specify the proxy server's host name or IP address, and communication port. If the SOCKSv5 proxy server requires authentication, select the Proxy server requiring password check box and provide your user name and password.

  3. Specify the session details in the following format:

    server_hostname_or_IP:port#session_id

    For example, the following connects to a session named my-session, which is hosted on a NICE DCV server with the host name my-dcv-server.com, over port 8443:

    my-dcv-server.com:8443#my-session
  4. Choose Connect.

  5. Enter your user name and password and choose Login.

    Note

    By default, the connection is terminated after three unsuccessful login attempts. To try again, restart the connection.

  6. If you are prompted to verify the server's certificate, confirm the certificate's fingerprint with your NICE DCV administrator. If the fingerprint is valid, choose Trust.

Connecting to a NICE DCV Session using the Web Browser

The steps for connecting to a NICE DCV session are the same across all supported web browsers. The client connects to the NICE DCV server using your web browser's proxy settings. To connect using different proxy settings, see your web browser's documentation.

To connect to your NICE DCV session using the web browser client

  1. Open your preferred web browser and enter the NICE DCV server URL in the following format:

    https://server_hostname_or_IP:port/#session_id

    For example, the following URL connects to a session named my-session, which is hosted on a NICE DCV server with the host name my-dcv-server.com, over port 8443:

    https://my-dcv-server.com:8443/#my-session
  2. Enter your user name and password and choose Login.

    Note

    By default, the connection is terminated after three unsuccessful login attempts. To try again, restart the connection.

  3. Your web browser might warn you that the server's certificate is not trusted. If you're unsure about the authenticity of the certificate, confirm it with your NICE DCV administrator. Proceed if it is safe to do so.

    Note

    This step varies depending on the web browser that you are using.