Preparing a private offer for your AWS Marketplace product

Private offers are negotiated terms used to purchase a product from AWS Marketplace. This can involve a custom pricing plan, end user license agreement (EULA), or custom solutions. Sellers and buyers negotiate before committing to a private offer that's different from the public offer. You can create and extend multiple private offers to a single buyer. Buyers that you extend a private offer to have the option to choose between the private offer and the public offer. Buyers can only be subscribed to one offer at any given time. They can't be subscribed to both a private offer and the public offer at the same time. This topic provides information about how private offers work, including special considerations, buyer experience, and seller reports.

Note

AWS offers buyers with unique or enterprise use cases on AWS Marketplace to request a private offer for your product directly from the product detail page. If you're an AWS Partner Network (APN) partner who's eligible for APN Customer Engagements (ACE) and you'd like to provide this option to buyers, contact your AWS representative to determine further eligibility.

Topics

• How private offers work
• Private offer considerations
• Private offer experience for buyers
• Reporting for private offers
• Supported product types for AWS Marketplace private offers
• Creating and managing private offers
• Creating private offers as an AWS Marketplace Channel Partner
• Creating an installment plan for a private offer
• Amending private offers in AWS Marketplace
• Creating future dated agreements for private offers

How private offers work

You can create and manage your private offers from the Offers page in the AWS Marketplace Management Portal. You specify the product for the offer to generate a unique ID and URL. You'll create a pricing plan for the private offer, add legal terms and sales documents, and extend the offer to specific buyer AWS accounts. The offer is only visible to the accounts for which you created the offer.

After you create a private offer and notify potential buyers, they can view and accept the offer. To view the offer, the buyer must be signed into the AWS account that received the offer.

Note

Buyers can't view the offer unless you extend it to either their linked account or their management account. You can't provide service limits in the offer, so the buyer can use as much of your product at the negotiated prices as they want, unless the product has a limit.

For information on creating a private offer, see Creating and managing private offers.

Private offers are tracked in seller reports. For more information, see Reporting for private offers and the Seller reports guide.

Private offer considerations

When working with private offers, consider the following:

• When you add support for a new instance type or AWS Region, customers already subscribed to private offers for your product won't be able to access the newly added instance or Region automatically. You must create another private offer with the instance and Region you want customers to access. After accepting the new offer, customers can access the newly added instance and Region. Customers who subscribe to your product at a future date can also access them, as long as they're included in the private offer. For more information about how to create a new private offer, see Private offer upgrades, renewals, and amendments.

• You can't create private offers for second party, Amazon Machine Image (AMI) monthly, or multi-AMI-based delivery using AWS CloudFormation products, or for limiting customer usage.

• For private offers with an installment plan, it's possible to break upfront payments into multiple payments over time. For more information, see Installment plans.

• If the buyer account for your private offer is managed through a private marketplace, you must include both the buyer's account and the account that includes their private marketplace administrator in the offer.

• Private offers don't support the Bring Your Own License (BYOL) model.

• Use the Custom EULA option when creating a private offer with unique negotiated contract terms in your private offer. You can attach up to five documents.

• For software as a service (SaaS) contracts and SaaS contracts with consumption products, you can offer upgrades and renewals on agreements that were made when buyers accepted private offers. For example, you can do this to grant new entitlements, offer pricing discounts, adjust payment schedules, or change the end user license agreement (EULA) to use standardized license terms. For more information, see Private offer upgrades, renewals, and amendments.

Private offer experience for buyers

When the buyer navigates to your product's subscription page, a banner indicates that a private offer is available. After the buyer accepts the offer, they're invoiced for the purchase using the same portal tools used for all AWS Marketplace transactions. Accepted offers become agreements. Buyers can find agreement details in the Manage Subscriptions section of the AWS Management Console, and sellers can find details in the Agreements tab of AWS Marketplace Management Portal.

AWS Marketplace buyers can access third-party financing for private offers. For more information, see Customer financing is now available in AWS Marketplace.

Note

An offer can only be accepted before the expiration date. If the offer expires, it's moved to the Accepted and expired offers tab.

To view and accept a private offer	The buyer can
From the AWS Marketplace console	Navigate to Private offers in the AWS Marketplace console and select the offer ID from the Available offers tab. For more information about the buyer experience for private offers, see Private offers in the AWS Marketplace Buyer Guide.
Using a seller-provided link	Follow the link sent by the seller to directly access the private offer. For more information, see Sending a private offer to a buyer.
From your product page	Navigate to the product page for the product, and choose the link in the banner to view the private offer. For more information about the buyer experience for private offers, see Private offers in the AWS Marketplace Buyer Guide.

Reporting for private offers

Private offers appear on the existing seller reports and in the reports relevant to the offer. The Monthly billed revenue report is generated every month and has offer visibility and offer ID information. When an invoice is generated for a buyer, it appears in the report covering the appropriate billing period. For more information, see Seller dashboards.

The Offer ID field contains the unique offer ID generated for the private offer. It's blank unless the report entry is for a private offer. The Offer Visibility field indicates whether the report entry is a public or private offer. For all private offers, the entry is marked private.