Ejemplos de código para usar SoporteAWS SDKs

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Los siguientes ejemplos de código muestran cómo usarlo AWS Support con un kit de desarrollo de AWS software (SDK).

Los conceptos básicos son ejemplos de código que muestran cómo realizar las operaciones esenciales dentro de un servicio.

Las acciones son extractos de código de programas más grandes y deben ejecutarse en contexto. Mientras las acciones muestran cómo llamar a las distintas funciones de servicio, es posible ver las acciones en contexto en los escenarios relacionados.

Más recursos

• Soporte Guía del usuario: más información sobre Soporte.

• Soporte Referencia de la API: detalles sobre todas Soporte las acciones disponibles.

• AWS Centro para desarrolladores: ejemplos de código que puedes filtrar por categoría o por búsqueda de texto completo.

• AWS Ejemplos de SDK: GitHub repositorio con código completo en los idiomas preferidos. Incluye instrucciones para configurar y ejecutar el código.

Introducción

Hola Soporte

En los siguientes ejemplos de código se muestra cómo empezar a utilizar Soporte.

.NET

AWS SDK for .NET

nota

Hay más información GitHub. Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

using Amazon.AWSSupport;
using Microsoft.Extensions.DependencyInjection;
using Microsoft.Extensions.Hosting;

public static class HelloSupport
{
    static async Task Main(string[] args)
    {
        // Use the AWS .NET Core Setup package to set up dependency injection for the AWS Support service.
        // Use your AWS profile name, or leave it blank to use the default profile.
        // You must have one of the following AWS Support plans: Business, Enterprise On-Ramp, or Enterprise. Otherwise, an exception will be thrown.
        using var host = Host.CreateDefaultBuilder(args)
            .ConfigureServices((_, services) =>
                services.AddAWSService<IAmazonAWSSupport>()
            ).Build();

        // Now the client is available for injection.
        var supportClient = host.Services.GetRequiredService<IAmazonAWSSupport>();

        // You can use await and any of the async methods to get a response.
        var response = await supportClient.DescribeServicesAsync();
        Console.WriteLine($"\tHello AWS Support! There are {response.Services.Count} services available.");
    }
}

• Para obtener más información sobre la API, consulta DescribeServicesla Referencia AWS SDK for .NET de la API.

Java

SDK para Java 2.x

nota

Hay más información al respecto GitHub. Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

import software.amazon.awssdk.regions.Region;
import software.amazon.awssdk.services.support.SupportClient;
import software.amazon.awssdk.services.support.model.Category;
import software.amazon.awssdk.services.support.model.DescribeServicesRequest;
import software.amazon.awssdk.services.support.model.DescribeServicesResponse;
import software.amazon.awssdk.services.support.model.Service;
import software.amazon.awssdk.services.support.model.SupportException;
import java.util.ArrayList;
import java.util.List;

/**
 * Before running this Java (v2) code example, set up your development
 * environment, including your credentials.
 *
 * For more information, see the following documentation topic:
 *
 * https://docs.aws.amazon.com/sdk-for-java/latest/developer-guide/get-started.html
 *
 * In addition, you must have the AWS Business Support Plan to use the AWS
 * Support Java API. For more information, see:
 *
 * https://aws.amazon.com/premiumsupport/plans/
 *
 * This Java example performs the following task:
 *
 * 1. Gets and displays available services.
 *
 *
 * NOTE: To see multiple operations, see SupportScenario.
 */

public class HelloSupport {
    public static void main(String[] args) {
        Region region = Region.US_WEST_2;
        SupportClient supportClient = SupportClient.builder()
                .region(region)
                .build();

        System.out.println("***** Step 1. Get and display available services.");
        displayServices(supportClient);
    }

    // Return a List that contains a Service name and Category name.
    public static void displayServices(SupportClient supportClient) {
        try {
            DescribeServicesRequest servicesRequest = DescribeServicesRequest.builder()
                    .language("en")
                    .build();

            DescribeServicesResponse response = supportClient.describeServices(servicesRequest);
            List<Service> services = response.services();

            System.out.println("Get the first 10 services");
            int index = 1;
            for (Service service : services) {
                if (index == 11)
                    break;

                System.out.println("The Service name is: " + service.name());

                // Display the Categories for this service.
                List<Category> categories = service.categories();
                for (Category cat : categories) {
                    System.out.println("The category name is: " + cat.name());
                }
                index++;
            }

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }
}

• Para obtener más información sobre la API, consulta DescribeServicesla Referencia AWS SDK for Java 2.x de la API.

JavaScript

SDK para JavaScript (v3)

nota

Hay más información. GitHub Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

Invoque ‘main()’ para ejecutar el ejemplo.

import {
  DescribeServicesCommand,
  SupportClient,
} from "@aws-sdk/client-support";

// Change the value of 'region' to your preferred AWS Region.
const client = new SupportClient({ region: "us-east-1" });

const getServiceCount = async () => {
  try {
    const { services } = await client.send(new DescribeServicesCommand({}));
    return services.length;
  } catch (err) {
    if (err.name === "SubscriptionRequiredException") {
      throw new Error(
        "You must be subscribed to the AWS Support plan to use this feature.",
      );
    }
    throw err;
  }
};

export const main = async () => {
  try {
    const count = await getServiceCount();
    console.log(`Hello, AWS Support! There are ${count} services available.`);
  } catch (err) {
    console.error("Failed to get service count: ", err.message);
  }
};

• Para obtener más información sobre la API, consulta DescribeServicesla Referencia AWS SDK for JavaScript de la API.

Kotlin

SDK para Kotlin

nota

Hay más información al respecto GitHub. Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

/**
Before running this Kotlin code example, set up your development environment,
including your credentials.

For more information, see the following documentation topic:
https://docs.aws.amazon.com/sdk-for-kotlin/latest/developer-guide/setup.html

In addition, you must have the AWS Business Support Plan to use the AWS Support Java API. For more information, see:

https://aws.amazon.com/premiumsupport/plans/

This Kotlin example performs the following task:

1. Gets and displays available services.
 */

suspend fun main() {
    displaySomeServices()
}

// Return a List that contains a Service name and Category name.
suspend fun displaySomeServices() {
    val servicesRequest =
        DescribeServicesRequest {
            language = "en"
        }

    SupportClient { region = "us-west-2" }.use { supportClient ->
        val response = supportClient.describeServices(servicesRequest)
        println("Get the first 10 services")
        var index = 1

        response.services?.forEach { service ->
            if (index == 11) {
                return@forEach
            }

            println("The Service name is: " + service.name)

            // Get the categories for this service.
            service.categories?.forEach { cat ->
                println("The category name is ${cat.name}")
                index++
            }
        }
    }
}

• Para obtener más información sobre la API, consulta DescribeServicesla referencia sobre el AWS SDK para la API de Kotlin.

Python

SDK para Python (Boto3)

nota

Hay más información al respecto. GitHub Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

import logging
import boto3
from botocore.exceptions import ClientError

logger = logging.getLogger(__name__)


def hello_support(support_client):
    """
    Use the AWS SDK for Python (Boto3) to create an AWS Support client and count
    the available services in your account.
    This example uses the default settings specified in your shared credentials
    and config files.

    :param support_client: A Boto3 Support Client object.
    """
    try:
        print("Hello, AWS Support! Let's count the available Support services:")
        response = support_client.describe_services()
        print(f"There are {len(response['services'])} services available.")
    except ClientError as err:
        if err.response["Error"]["Code"] == "SubscriptionRequiredException":
            logger.info(
                "You must have a Business, Enterprise On-Ramp, or Enterprise Support "
                "plan to use the AWS Support API. \n\tPlease upgrade your subscription to run these "
                "examples."
            )
        else:
            logger.error(
                "Couldn't count services. Here's why: %s: %s",
                err.response["Error"]["Code"],
                err.response["Error"]["Message"],
            )
            raise


if __name__ == "__main__":
    hello_support(boto3.client("support"))

• Para obtener más información sobre la API, consulta DescribeServicesla AWS Referencia de API de SDK for Python (Boto3).

Hola Soporte

En los siguientes ejemplos de código se muestra cómo empezar a utilizar Soporte.

.NET

AWS SDK for .NET

nota

Hay más información GitHub. Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

using Amazon.AWSSupport;
using Microsoft.Extensions.DependencyInjection;
using Microsoft.Extensions.Hosting;

public static class HelloSupport
{
    static async Task Main(string[] args)
    {
        // Use the AWS .NET Core Setup package to set up dependency injection for the AWS Support service.
        // Use your AWS profile name, or leave it blank to use the default profile.
        // You must have one of the following AWS Support plans: Business, Enterprise On-Ramp, or Enterprise. Otherwise, an exception will be thrown.
        using var host = Host.CreateDefaultBuilder(args)
            .ConfigureServices((_, services) =>
                services.AddAWSService<IAmazonAWSSupport>()
            ).Build();

        // Now the client is available for injection.
        var supportClient = host.Services.GetRequiredService<IAmazonAWSSupport>();

        // You can use await and any of the async methods to get a response.
        var response = await supportClient.DescribeServicesAsync();
        Console.WriteLine($"\tHello AWS Support! There are {response.Services.Count} services available.");
    }
}

• Para obtener más información sobre la API, consulta DescribeServicesla Referencia AWS SDK for .NET de la API.

Java

SDK para Java 2.x

nota

Hay más información al respecto GitHub. Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

import software.amazon.awssdk.regions.Region;
import software.amazon.awssdk.services.support.SupportClient;
import software.amazon.awssdk.services.support.model.Category;
import software.amazon.awssdk.services.support.model.DescribeServicesRequest;
import software.amazon.awssdk.services.support.model.DescribeServicesResponse;
import software.amazon.awssdk.services.support.model.Service;
import software.amazon.awssdk.services.support.model.SupportException;
import java.util.ArrayList;
import java.util.List;

/**
 * Before running this Java (v2) code example, set up your development
 * environment, including your credentials.
 *
 * For more information, see the following documentation topic:
 *
 * https://docs.aws.amazon.com/sdk-for-java/latest/developer-guide/get-started.html
 *
 * In addition, you must have the AWS Business Support Plan to use the AWS
 * Support Java API. For more information, see:
 *
 * https://aws.amazon.com/premiumsupport/plans/
 *
 * This Java example performs the following task:
 *
 * 1. Gets and displays available services.
 *
 *
 * NOTE: To see multiple operations, see SupportScenario.
 */

public class HelloSupport {
    public static void main(String[] args) {
        Region region = Region.US_WEST_2;
        SupportClient supportClient = SupportClient.builder()
                .region(region)
                .build();

        System.out.println("***** Step 1. Get and display available services.");
        displayServices(supportClient);
    }

    // Return a List that contains a Service name and Category name.
    public static void displayServices(SupportClient supportClient) {
        try {
            DescribeServicesRequest servicesRequest = DescribeServicesRequest.builder()
                    .language("en")
                    .build();

            DescribeServicesResponse response = supportClient.describeServices(servicesRequest);
            List<Service> services = response.services();

            System.out.println("Get the first 10 services");
            int index = 1;
            for (Service service : services) {
                if (index == 11)
                    break;

                System.out.println("The Service name is: " + service.name());

                // Display the Categories for this service.
                List<Category> categories = service.categories();
                for (Category cat : categories) {
                    System.out.println("The category name is: " + cat.name());
                }
                index++;
            }

        } catch (SupportException e) {
            System.out.println(e.getLocalizedMessage());
            System.exit(1);
        }
    }
}

• Para obtener más información sobre la API, consulta DescribeServicesla Referencia AWS SDK for Java 2.x de la API.

JavaScript

SDK para JavaScript (v3)

nota

Hay más información. GitHub Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

Invoque ‘main()’ para ejecutar el ejemplo.

import {
  DescribeServicesCommand,
  SupportClient,
} from "@aws-sdk/client-support";

// Change the value of 'region' to your preferred AWS Region.
const client = new SupportClient({ region: "us-east-1" });

const getServiceCount = async () => {
  try {
    const { services } = await client.send(new DescribeServicesCommand({}));
    return services.length;
  } catch (err) {
    if (err.name === "SubscriptionRequiredException") {
      throw new Error(
        "You must be subscribed to the AWS Support plan to use this feature.",
      );
    }
    throw err;
  }
};

export const main = async () => {
  try {
    const count = await getServiceCount();
    console.log(`Hello, AWS Support! There are ${count} services available.`);
  } catch (err) {
    console.error("Failed to get service count: ", err.message);
  }
};

• Para obtener más información sobre la API, consulta DescribeServicesla Referencia AWS SDK for JavaScript de la API.

Kotlin

SDK para Kotlin

nota

Hay más información al respecto GitHub. Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

/**
Before running this Kotlin code example, set up your development environment,
including your credentials.

For more information, see the following documentation topic:
https://docs.aws.amazon.com/sdk-for-kotlin/latest/developer-guide/setup.html

In addition, you must have the AWS Business Support Plan to use the AWS Support Java API. For more information, see:

https://aws.amazon.com/premiumsupport/plans/

This Kotlin example performs the following task:

1. Gets and displays available services.
 */

suspend fun main() {
    displaySomeServices()
}

// Return a List that contains a Service name and Category name.
suspend fun displaySomeServices() {
    val servicesRequest =
        DescribeServicesRequest {
            language = "en"
        }

    SupportClient { region = "us-west-2" }.use { supportClient ->
        val response = supportClient.describeServices(servicesRequest)
        println("Get the first 10 services")
        var index = 1

        response.services?.forEach { service ->
            if (index == 11) {
                return@forEach
            }

            println("The Service name is: " + service.name)

            // Get the categories for this service.
            service.categories?.forEach { cat ->
                println("The category name is ${cat.name}")
                index++
            }
        }
    }
}

• Para obtener más información sobre la API, consulta DescribeServicesla referencia sobre el AWS SDK para la API de Kotlin.

Python

SDK para Python (Boto3)

nota

Hay más información al respecto. GitHub Busque el ejemplo completo y aprenda a configurar y ejecutar en el Repositorio de ejemplos de código de AWS.

import logging
import boto3
from botocore.exceptions import ClientError

logger = logging.getLogger(__name__)


def hello_support(support_client):
    """
    Use the AWS SDK for Python (Boto3) to create an AWS Support client and count
    the available services in your account.
    This example uses the default settings specified in your shared credentials
    and config files.

    :param support_client: A Boto3 Support Client object.
    """
    try:
        print("Hello, AWS Support! Let's count the available Support services:")
        response = support_client.describe_services()
        print(f"There are {len(response['services'])} services available.")
    except ClientError as err:
        if err.response["Error"]["Code"] == "SubscriptionRequiredException":
            logger.info(
                "You must have a Business, Enterprise On-Ramp, or Enterprise Support "
                "plan to use the AWS Support API. \n\tPlease upgrade your subscription to run these "
                "examples."
            )
        else:
            logger.error(
                "Couldn't count services. Here's why: %s: %s",
                err.response["Error"]["Code"],
                err.response["Error"]["Message"],
            )
            raise


if __name__ == "__main__":
    hello_support(boto3.client("support"))

• Para obtener más información sobre la API, consulta DescribeServicesla AWS Referencia de API de SDK for Python (Boto3).

Ejemplos de código

• Conceptos básicos

  • Hola Soporte

  • Conceptos básicos

  • Acciones

    • AddAttachmentsToSet

    • AddCommunicationToCase

    • CreateCase

    • DescribeAttachment

    • DescribeCases

    • DescribeCommunications

    • DescribeServices

    • DescribeSeverityLevels

    • DescribeTrustedAdvisorCheckRefreshStatuses

    • DescribeTrustedAdvisorCheckResult

    • DescribeTrustedAdvisorCheckSummaries

    • DescribeTrustedAdvisorChecks

    • RefreshTrustedAdvisorCheck

    • ResolveCase