AWS Systems Manager Incident Manager endpoints and quotas - AWS General Reference

AWS Systems Manager Incident Manager endpoints and quotas

The following are the service endpoints and service quotas for this service. To connect programmatically to an AWS service, you use an endpoint. In addition to the standard AWS endpoints, some AWS services offer FIPS endpoints in selected Regions. For more information, see AWS service endpoints. Service quotas, also referred to as limits, are the maximum number of service resources or operations for your AWS account. For more information, see AWS service quotas.

Service endpoints

Incident Manager incidents

Region Name Region Endpoint Protocol
US East (Ohio) us-east-2 ssm-incidents.us-east-2.amazonaws.com HTTPS
US East (N. Virginia) us-east-1 ssm-incidents.us-east-1.amazonaws.com HTTPS
US West (N. California) us-west-1 ssm-incidents.us-west-1.amazonaws.com HTTPS
US West (Oregon) us-west-2 ssm-incidents.us-west-2.amazonaws.com HTTPS
Asia Pacific (Mumbai) ap-south-1 ssm-incidents.ap-south-1.amazonaws.com HTTPS
Asia Pacific (Seoul) ap-northeast-2 ssm-incidents.ap-northeast-2.amazonaws.com HTTPS
Asia Pacific (Singapore) ap-southeast-1 ssm-incidents.ap-southeast-1.amazonaws.com HTTPS
Asia Pacific (Sydney) ap-southeast-2 ssm-incidents.ap-southeast-2.amazonaws.com HTTPS
Asia Pacific (Tokyo) ap-northeast-1 ssm-incidents.ap-northeast-1.amazonaws.com HTTPS
Canada (Central) ca-central-1 ssm-incidents.ca-central-1.amazonaws.com HTTPS
Europe (Frankfurt) eu-central-1 ssm-incidents.eu-central-1.amazonaws.com HTTPS
Europe (Ireland) eu-west-1 ssm-incidents.eu-west-1.amazonaws.com HTTPS
Europe (London) eu-west-2 ssm-incidents.eu-west-2.amazonaws.com HTTPS
Europe (Paris) eu-west-3 ssm-incidents.eu-west-3.amazonaws.com HTTPS
Europe (Stockholm) eu-north-1 ssm-incidents.eu-north-1.amazonaws.com HTTPS
South America (São Paulo) sa-east-1 ssm-incidents.sa-east-1.amazonaws.com HTTPS

Incident Manager contacts

Region Name Region Endpoint Protocol
US East (Ohio) us-east-2 ssm-contacts.us-east-2.amazonaws.com HTTPS
US East (N. Virginia) us-east-1 ssm-contacts.us-east-1.amazonaws.com HTTPS
US West (N. California) us-west-1 ssm-contacts.us-west-1.amazonaws.com HTTPS
US West (Oregon) us-west-2 ssm-contacts.us-west-2.amazonaws.com HTTPS
Asia Pacific (Mumbai) ap-south-1 ssm-contacts.ap-south-1.amazonaws.com HTTPS
Asia Pacific (Tokyo) ap-northeast-1 ssm-contacts.ap-northeast-1.amazonaws.com HTTPS
Asia Pacific (Seoul) ap-northeast-2 ssm-contacts.ap-northeast-2.amazonaws.com HTTPS
Asia Pacific (Singapore) ap-southeast-1 ssm-contacts.ap-southeast-1.amazonaws.com HTTPS
Asia Pacific (Sydney) ap-southeast-2 ssm-contacts.ap-southeast-2.amazonaws.com HTTPS
Canada (Central) ca-central-1 ssm-contacts.ca-central-1.amazonaws.com HTTPS
Europe (Frankfurt) eu-central-1 ssm-contacts.eu-central-1.amazonaws.com HTTPS
Europe (Ireland) eu-west-1 ssm-contacts.eu-west-1.amazonaws.com HTTPS
Europe (London) eu-west-2 ssm-contacts.eu-west-2.amazonaws.com HTTPS
Europe (Paris) eu-west-3 ssm-contacts.eu-west-3.amazonaws.com HTTPS
Europe (Stockholm) eu-north-1 ssm-contacts.eu-north-1.amazonaws.com HTTPS
South America (São Paulo) sa-east-1 ssm-contacts.sa-east-1.amazonaws.com HTTPS

Service quotas

Incident Manager incidents

Name Default Adjustable Description
All other operations requests per second Each supported Region: 10 Yes The maximum number of all other operation requests per second that you can send in this account in the current region.
CreateReplicationSet requests per second Each supported Region: 1 Yes The maximum number of CreateReplicationSet requests per second that you can send in this account in the current region.
CreateResponsePlan requests per second Each supported Region: 5 Yes The maximum number of CreateResponsePlan requests per second that you can send in this account in the current region.
CreateTimelineEvent requests per second Each supported Region: 5 Yes The maximum number of CreateTimelineEvent requests per second that you can send in this account in the current region.
DeleteIncidentRecord requests per second Each supported Region: 5 Yes The maximum number of DeleteIncidentRecord requests per second that you can send in this account in the current region.
DeleteReplicationSet requests per second Each supported Region: 1 Yes The maximum number of DeleteReplicationSet requests per second that you can send in this account in the current region.
DeleteResourcePolicy requests per second Each supported Region: 5 Yes The maximum number of DeleteResourcePolicy requests per second that you can send in this account in the current region.
DeleteResponsePlan requests per second Each supported Region: 5 Yes The maximum number of DeleteResponsePlan requests per second that you can send in this account in the current region.
DeleteTimelineEvent requests per second Each supported Region: 5 Yes The maximum number of DeleteTimelineEvent requests per second that you can send in this account in the current region.
Incidents per response plan per month Each supported Region: 200 Yes The maximum number of incidents per response plan per month.
PutResourcePolicy requests per second Each supported Region: 5 Yes The maximum number of PutResourcePolicy requests per second that you can send in this account in the current region.
Regions per replication set Each supported Region: 3 No The maximum number of regions per replication set in this account.
Related items per incident Each supported Region: 50 Yes The maximum number of related items per incident.
Replication sets per account Each supported Region: 1 No The maximum number of replication sets in this account.
StartIncident requests per second Each supported Region: 5 Yes The maximum number of StartIncident requests per second that you can send in this account in the current region.
TagResource requests per second Each supported Region: 5 Yes The maximum number of TagResource requests per second that you can send in this account in the current region.
Timeline events per incident Each supported Region: 1,000 Yes The maximum number of timeline events per incident.
UntagResource requests per second Each supported Region: 5 Yes The maximum number of UntagResource requests per second that you can send in this account in the current region.
UpdateDeleteProtection requests per second Each supported Region: 1 Yes The maximum number of UpdateDeleteProtection requests per second that you can send in this account in the current region.
UpdateIncidentRecord requests per second Each supported Region: 5 Yes The maximum number of UpdateIncidentRecord requests per second that you can send in this account in the current region.
UpdateRelatedItems requests per second Each supported Region: 5 Yes The maximum number of UpdateRelatedItems requests per second that you can send in this account in the current region.
UpdateReplicationSet requests per second Each supported Region: 1 Yes The maximum number of UpdateReplicationSet requests per second that you can send in this account in the current region.
UpdateResponsePlan requests per second Each supported Region: 5 Yes The maximum number of UpdateResponsePlan requests per second that you can send in this account in the current region.
UpdateTimelineEvent requests per second Each supported Region: 5 Yes The maximum number of UpdateTimelineEvent requests per second that you can send in this account in the current region.

Incident Manager contacts

Name Default Adjustable Description
AcceptPage API throttle quota Each supported Region: 20 Yes The maximum number of AcceptPage requests per second that you can send in this account in the current region.
All other operations API throttle quota Each supported Region: 1 Yes The maximum number of all other operation requests per second that you can send in this account in the current region.
Contact channels per stage Each supported Region: 10 Yes The maximum number of contact channels per plan stage in this account in the current region.
Contacts per account Each supported Region: 1,000 Yes The maximum number of contacts in this account in the current region.
DescribeEngagement API throttle quota Each supported Region: 5 Yes The maximum number of DescribeEngagement requests per second that you can send in this account in the current region.
DescribePage API throttle quota Each supported Region: 5 Yes The maximum number of DescribePage requests per second that you can send in this account in the current region.
Email engagement throttle quota Each supported Region: 0.05 No The maximum number of email engagements per contact per second that the service can send in this account in the current region
ListEngagements API throttle quota Each supported Region: 2 Yes The maximum number of ListEngagements requests per second that you can send in this account in the current region.
ListPageReceipts API throttle quota Each supported Region: 1 Yes The maximum number of ListPageReceipts requests per second that you can send in this account in the current region.
ListPagesByContact API throttle quota Each supported Region: 1 Yes The maximum number of ListPagesByContact requests per second that you can send in this account in the current region.
ListPagesByEngagement API throttle quota Each supported Region: 2 Yes The maximum number of ListPagesByEngagement requests per second that you can send in this account in the current region.
SMS engagement throttle quota Each supported Region: 0.05 No The maximum number of SMS engagements per contact per second that the service can send in this account in the current region
Stages per plan Each supported Region: 5 No The maximum number of stages per plan in this account in the current region.
StartEngagement API throttle quota Each supported Region: 20 Yes The maximum number of StartEngagement requests per second that you can send in this account in the current region.
StopEngagement API throttle quota Each supported Region: 10 Yes The maximum number of StopEngagement requests per second that you can send in this account in the current region.
Voice engagement throttle quota Each supported Region: 0.01 No The maximum number of voice engagements per contact per second that the service can send in this account in the current region

The unit for the API throttle quotas is requests per second.