Using the Amazon Q Business Add-in for Microsoft Outlook

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Topics

• Prerequisites

• Install the Amazon Q Business Add-in to your Microsoft OutlookInstall the Add-in

• Common use cases for using the Amazon Q Business Add-in for Microsoft Outlook

• Considerations for using the Amazon Q Business Add-in for Microsoft Outlook

• Troubleshooting the Amazon Q Business Add-in for Microsoft Outlook

Prerequisites

• You must have an Amazon Q Business Pro user subscription.

• You must have a Microsoft 365 Business subscription.

• Your Amazon Q admin must add the Amazon Q Business Add-in to your Microsoft 365 organization.

Install the Amazon Q Business Add-in to your Microsoft Outlook

Install the Add-in

The following are instructions on how to install the Amazon Q app in Microsoft Outlook (Outlook):

1. Open your Microsoft Outlook.

2. Go to Add-Ins and search for Amazon Q Business and choose Amazon Q Business

3. You will now see a Q icon/logo on the top bar on the right where you can access the Amazon Q Business chat assistant.

4. Once you have successfully logged on, you can use your Amazon Q Business Add-In.