Amazon WorkSpaces
User Guide

Amazon WorkSpaces Web Access

Users can access their WorkSpaces from any location using a web browser. This is ideal for users who must use a locked-down device or restrictive network. Instead of using a traditional remote access solution and installing the appropriate client application, users can visit the website to access their work resources.


Open Amazon WorkSpaces Web Access to log on to your WorkSpace through your web browser.


You can access a WorkSpace running the Windows 7 or Windows 10 desktop experience and one of the following bundles:

  • Value

  • Standard

  • Performance

  • Power

You must run one of the following web browsers on your Windows, macOS, or Linux computer:

  • Chrome 53 and later

  • Firefox 49 and later

You must have web connectivity.

Your administrator must enable Amazon WorkSpaces Web Access. For more information, see Control Device Access in the Amazon WorkSpaces Administration Guide.

Client Views

Amazon WorkSpaces Web Access supports multiple screen resolutions. The minimum supported resolution is 960x720 pixels, and the maximum supported resolution is 2560x1600 pixels.

Web Access does not support multiple monitors.

Proxy Servers

If you are required to use a proxy server to access the internet, you can configure your browser to use the proxy server. Amazon WorkSpaces Web Access respects the settings for all related traffic.


  • Proxy with authentication is not currently supported.

  • Proxy server support for Web Access can vary by browser. Chrome (versions 55 and later) supports Web Access traffic routed through a web proxy, while the current Firefox does not.