Troubleshooting Amazon Lex V2 identity and access

Use the following information to help you diagnose and fix common issues that you might encounter when working with Amazon Lex V2 and IAM.

I am not authorized to perform an action in Amazon Lex V2

If the AWS Management Console tells you that you're not authorized to perform an action, then you must contact your administrator for assistance. Your administrator is the person that provided you with your sign-in credentials.

The following example error occurs when the mateojackson IAM user tries to use the console to view details about a fictional my-example-widget resource but does not have the fictional lex:GetWidget permissions.

User: arn:aws:iam::123456789012:user/mateojackson is not authorized to perform: lex:GetWidget on resource: my-example-widget

In this case, Mateo asks his administrator to update his policies to allow him to access the my-example-widget resource using the lex:GetWidget action.

I am not authorized to perform iam:PassRole

If you receive an error that you're not authorized to perform the iam:PassRole action, your policies must be updated to allow you to pass a role to Amazon Lex V2.

Some AWS services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named marymajor tries to use the console to perform an action in Amazon Lex V2. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the role to the service.

User: arn:aws:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole

In this case, Mary's policies must be updated to allow her to perform the iam:PassRole action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

I'm an administrator and want to allow others to access Amazon Lex V2

To allow others to access Amazon Lex V2, you must grant permission to the people or applications that need access. If you are using AWS IAM Identity Center to manage people and applications, you assign permission sets to users or groups to define their level of access. Permission sets automatically create and assign IAM policies to IAM roles that are associated with the person or application. For more information, see Permission sets in the AWS IAM Identity Center User Guide.

If you are not using IAM Identity Center, you must create IAM entities (users or roles) for the people or applications that need access. You must then attach a policy to the entity that grants them the correct permissions in Amazon Lex V2. After the permissions are granted, provide the credentials to the user or application developer. They will use those credentials to access AWS. To learn more about creating IAM users, groups, policies, and permissions, see IAM Identities and Policies and permissions in IAM in the IAM User Guide.

Grant programmatic access to a user

Users need programmatic access if they want to interact with AWS outside of the AWS Management Console. The way to grant programmatic access depends on the type of user that's accessing AWS.

To grant users programmatic access, choose one of the following options.

Which user needs programmatic access?	To	By
Workforce identity (Users managed in IAM Identity Center)	Use temporary credentials to sign programmatic requests to the AWS CLI, AWS SDKs, or AWS APIs.	Following the instructions for the interface that you want to use. For the AWS CLI, see Configuring the AWS CLI to use AWS IAM Identity Center in the AWS Command Line Interface User Guide. For AWS SDKs, tools, and AWS APIs, see IAM Identity Center authentication in the AWS SDKs and Tools Reference Guide.
IAM	Use temporary credentials to sign programmatic requests to the AWS CLI, AWS SDKs, or AWS APIs.	Following the instructions in Using temporary credentials with AWS resources in the IAM User Guide.
IAM	(Not recommended) Use long-term credentials to sign programmatic requests to the AWS CLI, AWS SDKs, or AWS APIs.	Following the instructions for the interface that you want to use. For the AWS CLI, see Authenticating using IAM user credentials in the AWS Command Line Interface User Guide. For AWS SDKs and tools, see Authenticate using long-term credentials in the AWS SDKs and Tools Reference Guide. For AWS APIs, see Managing access keys for IAM users in the IAM User Guide.

I want to allow people outside of my AWS account to access my Amazon Lex V2 resources

You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following:

• To learn whether Amazon Lex V2 supports these features, see How Amazon Lex V2 works with IAM.

• To learn how to provide access to your resources across AWS accounts that you own, see Providing access to an IAM user in another AWS account that you own in the IAM User Guide.

• To learn how to provide access to your resources to third-party AWS accounts, see Providing access to AWS accounts owned by third parties in the IAM User Guide.

• To learn how to provide access through identity federation, see Providing access to externally authenticated users (identity federation) in the IAM User Guide.

• To learn the difference between using roles and resource-based policies for cross-account access, see Cross account resource access in IAM in the IAM User Guide.