Managing incidents with the support API - AMS Accelerate Operations Plan

Managing incidents with the support API

You can use the AWS Support API to create incidents and add correspondence with AWS Support staff during investigations into your issues. The AWS Support API models much of the behavior of the  AWS Support Center.

For information about you can use this AWS support service, see  Programming the Life of an AWS Support Case.


The AMS Accelerate team receives incidents created by you programmatically using the with service code service-ams-operations-report-incident.