Managing service requests with the support API - AMS Accelerate Operations Plan

Managing service requests with the support API

You can use the AWS Support API to create service requests and add correspondence to them throughout investigations of your issues and interactions with AWS support staff. The AWS support API models much of the behavior of the AWS Support Center.

The AMS team also receives service requests created by you programmatically using the AWS Support API with the service code service-ams-operations-service-request.

For more information about how you can use this AWS support service, see  Programming the Life of an AWS Support Case.