Professional services products

AWS Marketplace includes products that are professional services from AWS Marketplace sellers. You can find these products in the Professional Services category when searching in AWS Marketplace. You subscribe and purchase these products through AWS Marketplace, but you will work with the seller to set up the professional services to meet your needs.

Purchasing professional services

You can search for professional services using the Professional Services category in AWS Marketplace. When you find a product that interests you, request an offer from the seller. Because professional services usually involve working together, you must provide some additional information to the seller in order to complete the purchase. You can also use this as an opportunity to negotiate pricing and any other details of the service that need to be resolved. You will receive a private offer for the product. For more information about private offers, see Private offers.

To purchase a professional services product

1. Go to AWS Marketplace and sign in to your AWS account, then search and find a professional services product that you want to purchase.

2. On the product details page for the product, choose Continue.

3. On the Request service page, add the additional information that is required for the seller to create the offer, including your name, email address, company name, and any additional information that would be helpful to the seller, including business needs, timelines, and contract requirements.

4. The seller will contact you via the email address that you provided to work out the details of your offer. Once you have agreed, the seller will send you a link to the offer in AWS Marketplace. Open the link in a browser, and sign into your AWS account.

5. Review the offer details on the procurement page that you opened from the seller. Make sure that the offer is for the service you are expecting, and the price that you are expecting. Also check the terms—whether you pay a lump sum or a series of charges. If the offer is correct, continue. Otherwise, contact the seller to make changes.

6. Under Configure contract, choose the configuration that you would like to use for your contract. For example, if you are purchasing a support contract, there might be options for Silver, Gold, or Platinum contracts, with different prices.

7. Select Create contract to purchase the service. The seller should contact you within 2 business days with instructions for using the service.