Refunds for AWS Marketplace products
Customers can request different types of refunds for AWS Marketplace products. For AWS Marketplace products sold by AWS, refer to the refund policy page and then submit the contact support form using the AWS Support Center Console. If the product is sold by a third-party, review the refund policies on the product detail page. Software charges for AWS Marketplace subscriptions are paid to the seller of the product, and refunds must be requested from the seller directly. Each AWS Marketplace seller is required to include a refund policy on their AWS Marketplace page.
For more information about refunds related to your AWS Marketplace purchases, see the following topics in the AWS Marketplace Seller Guide:
Note
For all refunds related to private offers, contact the seller.
