Product pricing - AWS Marketplace

Product pricing

This topic provides general pricing information about software products in AWS Marketplace. All pricing is based on US dollars (USD).

For paid products, AWS Marketplace collects software charges from the customer.

There is no service fee for free or open-source software that is made available to customers without charge.

For information about refunds, see Refunds.

Pricing models

The following topics provide general information about the pricing models available in AWS Marketplace.

For information about the pricing models for specific product delivery methods, see:

Annual pricing

An annual pricing model enables you to offer products to customers who can purchase a 12-month subscription. The subscription pricing can provide up to 40 percent savings compared to running the same product hourly for extended periods. The customer is invoiced for the full amount of the contract at the time of subscription. For more information about how annual subscriptions are presented to customers, see AMI Subscriptions.

Considerations when working with an annual subscription include the following:

  • Annual pricing is defined per instance type. It can be the same for all Amazon Elastic Compute Cloud (Amazon EC2) instance types or different for each instance type.

  • All Annual instance types must also have an Hourly instance type defined. AWS Marketplace doesn't offer Annual-only pricing or Hourly without Annual on the same product. For any product offering Annual pricing, Hourly pricing also needs to be specified.

  • A $0 Annual price is allowed on a specific instance type, if the Hourly price is also $0 and there are other non-$0 Annual instance types defined.

  • At the end of the annual subscription period, the customer will start being charged at the hourly price.

  • If a customer buys X Annual subscriptions but is running Y software on Y instances, then the customer is charged at Hourly software price for (Y-X) instances which are not covered by Annual subscriptions. As such, an Hourly rate must be included for all Annual pricing instance types.

  • Using seller private offers, you can offer a multi-year (up to 3 years) or custom duration AMI with upfront payment, or a flexible payment schedule. For more information about multi-year and custom duration contracts, see Private offers and Flexible payment scheduler.

If you offer an Annual product in AWS Marketplace, you agree to the specific refund policies for Annual products, located in the File Uploader documents section in the AWS Marketplace Management Portal.

Price change

You can change annual prices (the $ value, for example $1,000/year to $1,200/year) whenever you want. However, you must give 90 days' notice to existing customers of annual pricing. The new price will apply to new subscriptions but will have no impact on existing subscriptions.

Price changes will be effective for auto-renewals only if the price was changed at least 90 days before the auto-renewal date. The customer will receive an email message prior to auto-renewal that includes the new price.

End user license agreement

An AWS customer’s usage of software for 12 months under an annual subscription is covered by the EULA that you provide on your product’s details page on AWS Marketplace.

Usage pricing

A usage pricing model, also known as pay as you go pricing, enables you to offer products to customers who only pay for what they use.

As a seller, you can choose one of the following usage categories:

  • Users

  • Hosts

  • Bandwidth

  • Data

  • Tiers

  • Units (for custom categories)

You can also define up to 24 dimensions for the product. Charges are measured and reported when the API is called by the software. We recommend that sellers configure the API to be called once per hour as a best practice, depending on their use case. All usage is calculated monthly and billed monthly using the same mechanism as existing AWS Marketplace software.

Using the AWS Marketplace Metering Service, you can handle several new pricing scenarios.

Example Charge by Host

If your software monitors hosts, you can charge for each host monitored and set different pricing based on the host size.

Example Charge by User

If your software allows multiple users across an organization, you can charge by user. Each hour, the customer is charged for the total number of provisioned users.

Note

In the Product Load Form (PLF), relevant columns are preceded with "FCP" (Flexible Consumption Pricing). For example: FCP Category (Custom Pricing Category).

For AWS Marketplace Metering Service products, note the following:

  • If your software is already on AWS Marketplace, you will need to create a product to enable an alternate usage dimension. You can't convert a standard product to use the AWS Marketplace Metering Service. After the new product is published, you can remove the old product or keep both on the website.

  • The AWS Marketplace Metering Service requires that your software reports usage every hour, recording the customer usage for the hour. If there is a failure in the transmission or receipt of metering service records, AWS will be unable to bill for such usage. You are responsible for ensuring the successful receipt of metering records.

  • Products that use the AWS Marketplace Metering Service don't support 1-Click. Buyers are required to launch your software with an AWS Identity and Access Management (IAM) role with specific permissions and have an internet gateway.

  • Free Trial and Annual Pricing aren't compatible with the AWS Marketplace Metering Service.

  • Changing dimension (user, hosts, bandwidth, and data) or dimension name isn't supported. You will need to create a new product.

Contract pricing

Using the contract pricing model, you can offer upfront pricing to customers that enables them to buy a license for 1 month, 12 months, 24 months, or 36 months.

Contract pricing is available for the following products:

Note

Contract pricing for AMI and container-based products is only for new products.

If you have an existing AMI or container-based product and want to use contract pricing, create a new listing and then apply the contract pricing model by using the Product Load Form (PLF) to add different dimensions, integrate the AMI or container-based product with AWS License Manager, and then publish the AMI or container-based product.

When a customer purchases a product with contract pricing, a license is created by AWS Marketplace in the customer AWS account that your software can check using the License Manager API. Customers will need an IAM role to launch an instance of the AMI or container-based product.

Bring Your Own License pricing

There is no service fee for Bring Your Own License (BYOL) products on AWS Marketplace.

To deliver on our customer promise of selection, we require that all BYOL products also have a paid option. This is so that customers who don’t have existing licenses have the option to purchase and use the products.

For BYOL products, we realize that the online purchase of software is a departure from how some companies do business. Therefore, for the first 90 days after launch, we will relax the requirement that this software is accompanied by a version available for purchase on AWS Marketplace. During this time, the AWS Marketplace account management teams will work with you to address challenges. The team can help you to determine if and how the software can be made available for purchase on AWS Marketplace.

Changing pricing models

Changes to pricing models must be reviewed and approved by AWS Marketplace to ensure a positive customer experience and reduced risk to all parties. Discuss the pricing model changes you want to make by contacting the AWS Marketplace Managed Catalog Operations (MCO) team.

All requests for pricing model changes can take 30–90 days to process and review.

Changing prices

You can update prices and metadata through the AWS Marketplace Management Portal.

To change prices

  1. Sign in to the AWS Marketplace Management Portal.

  2. In the Products tab, a list of current products that you created is available. You edit your product listing or request changes here.

Note

For new subscribers, the price change is effective immediately. For existing subscribers, the price change is effective on the first day of the month following a 90-day period that begins on the date that the price change notification is sent. For example, say you send a price change notification on March 16. June 16 is about 90 days after March 16. Because the price change happens on the first day of the month that follows the 90-day period, the effective date of the change is July 1.

Private offers

In the AWS Marketplace Seller Private Offer program, AWS Marketplace sellers can negotiate custom pricing and EULAs with individual AWS Marketplace customers (buyers). For more information, see Private offers.