Managing email notifications for AWS Marketplace events

AWS Marketplace uses your root account to send automated emails in real time to your AWS account's email, updating you on AWS Marketplace offers and agreements.

Note

You can add custom email aliases for notifications. For more information, see Adding or updating email addresses.

Within AWS Marketplace , sellers, buyers and independent software vendors (ISVs) can receive email notifications. AWS Marketplace uses your root account to send automated emails in real time to your AWS account's email, updating you on AWS Marketplace offers and agreements. You can also add custom email aliases for notifications and unsubscribe recipients from email notifications. The following topic lists email event types and shows you how to manage email notifications.

Sellers receive email notification when a buyer accepts an offer. Buyers and independent software vendors (ISVs) receive notifications for public subscriptions. Buyers, ISVs, and channel partners receive notifications for channel partner private offers.

Notifications sent to ISVs and channel partners contain the following details:

• Purchase date, time, and time zone

• Customer AWS account ID

• Product name

• Product identification

• Offer name

• Offer identification

• Agreement identification

• Service start date

• Service end date

• Purchase amount (for contract and channel partner)

Note

If you are missing AWS Marketplace emails, check your spam folder or adjust email settings. Providers such as Google and Yahoo may filter these. For instructions, refer to Prevent valid emails from going to Spam (Google) or Block and unblock email addresses in Yahoo Mail.

Event types

The following event types are supported by email notifications for all products and pricing types, except for machine learning products:

• Buyer requests a professional service product.

• Recurring scan vulnerability or recurring scan reminder.

• Reseller opportunity created, updated, or expired.

• Publication of a new or updated private offer.

• Publication of a new or updated channel partner private offer.

• Notify buyer and seller of acceptance of an offer.

Manage notifications

The following topics explain how to manage email notifications for events.

Adding or updating email addresses

You can add up to 10 email addresses for custom email notifications using the AWS Marketplace Management Portal.

To add or update email addresses

1. Sign in to the AWS Marketplace Management Portal.

2. From Settings, choose the Notifications tab.

3. Under Email for custom notifications, choose Add email address.

4. For Recipient details, enter a custom email address in the Email address field.

5. (Optional) Choose Add new recipients to add another email address (up to 10 total).

6. Choose Submit.

Unsubscribing recipients from notifications

You can remove an email address so the recipient is unsubscribed from custom email notifications.

To unsubscribe recipients from event notifications

1. Sign in to the AWS Marketplace Management Portal.

2. From Settings choose the Notifications tab.

3. Under Email for custom notifications, choose Update email address.

4. For Recipient details, choose Remove to remove the email address.

5. Choose Submit.

   The recipient will no longer receive email notifications for custom events.

   Note

   You can also unsubscribe using the link in the email.