Notifications for AWS Marketplace events - AWS Marketplace

Notifications for AWS Marketplace events

The AWS Marketplace Notifications team can send automated email messages to the email address associated with your AWS account. These email messages provide you with visibility into events on AWS Marketplace. You don't need to set up notifications. They are sent automatically for all AWS Marketplace product type subscriptions.

The AWS Marketplace Notifications team sends email notifications that verify the transaction for offers and agreements made in AWS Marketplace. The notifications are sent in real time based on the successful fulfilment of a customer subscription.

As a seller, you receive an email notification when a buyer accepts an offer. As a buyer, you receive an email notification when you accept an offer. Notifications are sent to a buyer and an independent software vendor (ISV) for public or private offer subscriptions. They are also sent to a buyer, ISV, and channel partner for consulting partner private offer subscriptions.

When sent to an ISV or a channel partner, email notifications contain the following details:

  • Purchase date, time, and time zone

  • Customer AWS account ID

  • Product name

  • Product identification

  • Offer name

  • Offer identification

  • Agreement identification

  • Service start date

  • Service end date

  • Purchase amount (for contract and consulting partner)

AWS Marketplace can also send notifications through Amazon Simple Notification Service (Amazon SNS) about changes to customers' subscriptions and contract entitlements for the following products:

The following topics describe the event types that are supported by email notifications and how to manage notifications:

Event types

The following event types are supported by email notifications for all products and pricing types:

Manage notifications

The following topics explain how to manage email notifications for events:

Adding or updating email addresses

You can add up to 10 email addresses for custom email notifications using the AWS Marketplace Management Portal.

To add or update email addresses

  1. Sign in to the AWS Marketplace Management Portal.

  2. From Settings, choose the Notifications tab.

  3. Under Email for custom notifications, choose Add email address.

  4. For Recipient details, enter a custom email address in the Email address field.

  5. (Optional) Choose Add new recipients to add another email address (up to 10 total).

  6. Choose Submit.

Unsubscribing recipients from notifications

You can remove an email address so the recipient is unsubscribed from custom email notifications.

To unsubscribe recipients from event notifications

  1. Sign in to the AWS Marketplace Management Portal.

  2. From Settings choose the Notifications tab.

  3. Under Email for custom notifications, choose Update email address.

  4. For Recipient details, choose Remove to remove the email address.

  5. Choose Submit.

    The recipient will no longer receive email notifications for custom events.