Operations automation

You are not expected to have all your IT operations fully automated on day 1. Take a phased approach instead. Start by carefully prioritizing the core operations functions that are listed in the following table. Use the AWS services listed in the AWS services for automation section to streamline the modernization process.

Core operations functions	Capabilities and considerations
Platform architecture and governance	Account strategy, virtual private cloud (VPC) strategy, multi-Region and Multi-AZ strategy, tagging strategy, IP addressing and connectivity, security strategy, audit and compliance
Event and incident management	Alerting and alarming, incident management process, AWS Support engagement, service desk, observability toolsets and integrations, cloud runbooks
Provisioning and configuration management	Provisioning, continuous integration and continuous delivery (CI/CD) pipeline and toolset, release management, testing framework and toolset, code repository, branching strategy, blue/green deployments, configuration management database (CMDB), configuration items
Availability and continuity management	High availability architecture, automatic scaling, backup and restore, replication, recovery time objective (RTO) and recovery point objective (RPO), data storage and retention policy, disaster recovery, automation and bots, hybrid options, storage gateways
Monitoring and observability	Metrics, logging, application performance, user experience, network monitoring, unified dashboards