Strategy for using AWS Managed Services to achieve target business outcomes

Natarajan Elayappan and Nitin Verma, Amazon Web Services (AWS)

May 2023 (document history)

When organizations build, operate, and manage their AWS Cloud infrastructure, some encounter challenges with implementing best practices and operating efficiently at scale. This guide describes a high-level strategy to help IT leaders accelerate their cloud journey by adopting an existing, well-defined cloud operating model. This model is designed to help you achieve operational excellence in the AWS Cloud. Operational excellence is one of the pillars of the AWS Well-Architected Framework, and you can achieve it by implementing best practices for organizing your team, designing your workload, operating it at scale, and evolving it over time.

AWS provides an enterprise service, called AWS Managed Services (AMS), that can help you achieve operational excellence by extending your existing Cloud Center of Excellence (CCoE) or broader cloud operations teams. Together, AMS and your team establish a robust AWS Cloud operating practice. Adopting the predefined and mature cloud operating model in AMS can help you quickly achieve better business outcomes.

Targeted business outcomes

This strategy can help you and your organization do the following:

• Learn how AMS can help you adopt AWS at scale.

• Help your cloud operations teams focus on innovation instead of day-to-day management activities.

• Adopt the cloud operating model in AMS to reduce your operational overhead and risk.

• Learn how AMS can help you meet compliance requirements.

• Use the automation-first approach in AMS to reduce human error and costs and improve consistency, accuracy, and speed.

Intended audience

This is intended to help executives and IT operations managers understand how AWS Managed Services can help you support and extend your cloud operations teams and achieve operational excellence in the cloud.