getCurrentMetricData
Gets the real-time metric data from the specified Amazon Connect instance.
For a description of each metric, see Metrics definitions in the Amazon Connect Administrator Guide.
When you make a successful API request, you can expect the following metric values in the response:
Metric value is null: The calculation cannot be performed due to divide by zero or insufficient data
Metric value is a number (including 0) of defined type: The number provided is the calculation result
MetricResult list is empty: The request cannot find any data in the system The following guidelines can help you work with the API:
Each dimension in the metric response must contain a value
Each item in MetricResult must include all requested metrics
If the response is slow due to large result sets, try these approaches:
Add filters to reduce the amount of data returned