Class: Aws::Connect::Types::MediaConcurrency

Inherits:

Struct

Object
Struct
Aws::Connect::Types::MediaConcurrency

show all

Defined in:: gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.

Constant Summary collapse

SENSITIVE =

[]

Instance Attribute Summary collapse

#channel ⇒ String
The channels that agents can handle in the Contact Control Panel (CCP).
#concurrency ⇒ Integer
The number of contacts an agent can have on a channel simultaneously.

Instance Attribute Details

#channel ⇒ `String`

The channels that agents can handle in the Contact Control Panel (CCP).

Returns:

(String)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 7716

class MediaConcurrency < Struct.new(
  :channel,
  :concurrency)
  SENSITIVE = []
  include Aws::Structure
end

#concurrency ⇒ `Integer`

The number of contacts an agent can have on a channel simultaneously.

Valid Range for VOICE: Minimum value of 1. Maximum value of 1.

Valid Range for CHAT: Minimum value of 1. Maximum value of 10.

Valid Range for TASK: Minimum value of 1. Maximum value of 10.