Module: Aws::Connect::Types

Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Defined Under Namespace

Classes: AccessDeniedException, ActionSummary, ActivateEvaluationFormRequest, ActivateEvaluationFormResponse, AdditionalEmailRecipients, AgentConfig, AgentContactReference, AgentFirst, AgentHierarchyGroup, AgentHierarchyGroups, AgentInfo, AgentQualityMetrics, AgentStatus, AgentStatusIdentifier, AgentStatusReference, AgentStatusSearchCriteria, AgentStatusSearchFilter, AgentStatusSummary, AgentsCriteria, AiAgentInfo, AliasConfiguration, AllowedCapabilities, AnalyticsDataAssociationResult, AnalyticsDataSetsResult, AnswerMachineDetectionConfig, Application, AssignSlaActionDefinition, AssociateAnalyticsDataSetRequest, AssociateAnalyticsDataSetResponse, AssociateApprovedOriginRequest, AssociateBotRequest, AssociateContactWithUserRequest, AssociateContactWithUserResponse, AssociateDefaultVocabularyRequest, AssociateDefaultVocabularyResponse, AssociateEmailAddressAliasRequest, AssociateEmailAddressAliasResponse, AssociateFlowRequest, AssociateFlowResponse, AssociateHoursOfOperationsRequest, AssociateInstanceStorageConfigRequest, AssociateInstanceStorageConfigResponse, AssociateLambdaFunctionRequest, AssociateLexBotRequest, AssociatePhoneNumberContactFlowRequest, AssociateQueueQuickConnectsRequest, AssociateRoutingProfileQueuesRequest, AssociateSecurityKeyRequest, AssociateSecurityKeyResponse, AssociateSecurityProfilesRequest, AssociateTrafficDistributionGroupUserRequest, AssociateTrafficDistributionGroupUserResponse, AssociateUserProficienciesRequest, AssociateWorkspaceRequest, AssociateWorkspaceResponse, AssociatedContactSummary, AttachedFile, AttachedFileError, AttachmentReference, Attendee, Attribute, AttributeAndCondition, AttributeCondition, AudioFeatures, AudioQualityMetricsInfo, AuthenticationProfile, AuthenticationProfileSummary, AutoEvaluationConfiguration, AutoEvaluationDetails, AutomaticFailConfiguration, AvailableNumberSummary, BatchAssociateAnalyticsDataSetRequest, BatchAssociateAnalyticsDataSetResponse, BatchCreateDataTableValueFailureResult, BatchCreateDataTableValueRequest, BatchCreateDataTableValueResponse, BatchCreateDataTableValueSuccessResult, BatchDeleteDataTableValueFailureResult, BatchDeleteDataTableValueRequest, BatchDeleteDataTableValueResponse, BatchDeleteDataTableValueSuccessResult, BatchDescribeDataTableValueFailureResult, BatchDescribeDataTableValueRequest, BatchDescribeDataTableValueResponse, BatchDescribeDataTableValueSuccessResult, BatchDisassociateAnalyticsDataSetRequest, BatchDisassociateAnalyticsDataSetResponse, BatchGetAttachedFileMetadataRequest, BatchGetAttachedFileMetadataResponse, BatchGetFlowAssociationRequest, BatchGetFlowAssociationResponse, BatchPutContactRequest, BatchPutContactResponse, BatchUpdateDataTableValueFailureResult, BatchUpdateDataTableValueRequest, BatchUpdateDataTableValueResponse, BatchUpdateDataTableValueSuccessResult, BooleanCondition, Campaign, CaseSlaConfiguration, ChatContactMetrics, ChatEvent, ChatMessage, ChatMetrics, ChatParticipantRoleConfig, ChatStreamingConfiguration, ClaimPhoneNumberRequest, ClaimPhoneNumberResponse, ClaimedPhoneNumberSummary, CommonAttributeAndCondition, CompleteAttachedFileUploadRequest, CompleteAttachedFileUploadResponse, Condition, ConditionalOperationFailedException, ConflictException, ConnectionData, Contact, ContactAnalysis, ContactConfiguration, ContactDataRequest, ContactDetails, ContactEvaluation, ContactFilter, ContactFlow, ContactFlowAttributeAndCondition, ContactFlowAttributeFilter, ContactFlowModule, ContactFlowModuleAliasInfo, ContactFlowModuleAliasSummary, ContactFlowModuleSearchCriteria, ContactFlowModuleSearchFilter, ContactFlowModuleSummary, ContactFlowModuleVersionSummary, ContactFlowNotPublishedException, ContactFlowSearchCriteria, ContactFlowSearchFilter, ContactFlowSummary, ContactFlowTypeCondition, ContactFlowVersionSummary, ContactMetricInfo, ContactMetricResult, ContactMetricValue, ContactNotFoundException, ContactSearchSummary, ContactSearchSummaryAgentInfo, ContactSearchSummaryQueueInfo, ContactSearchSummarySegmentAttributeValue, ControlPlaneAttributeFilter, ControlPlaneTagFilter, ControlPlaneUserAttributeFilter, CreateAgentStatusRequest, CreateAgentStatusResponse, CreateCaseActionDefinition, CreateContactFlowModuleAliasRequest, CreateContactFlowModuleAliasResponse, CreateContactFlowModuleRequest, CreateContactFlowModuleResponse, CreateContactFlowModuleVersionRequest, CreateContactFlowModuleVersionResponse, CreateContactFlowRequest, CreateContactFlowResponse, CreateContactFlowVersionRequest, CreateContactFlowVersionResponse, CreateContactRequest, CreateContactResponse, CreateDataTableAttributeRequest, CreateDataTableAttributeResponse, CreateDataTableRequest, CreateDataTableResponse, CreateEmailAddressRequest, CreateEmailAddressResponse, CreateEvaluationFormRequest, CreateEvaluationFormResponse, CreateHoursOfOperationOverrideRequest, CreateHoursOfOperationOverrideResponse, CreateHoursOfOperationRequest, CreateHoursOfOperationResponse, CreateInstanceRequest, CreateInstanceResponse, CreateIntegrationAssociationRequest, CreateIntegrationAssociationResponse, CreateParticipantRequest, CreateParticipantResponse, CreatePersistentContactAssociationRequest, CreatePersistentContactAssociationResponse, CreatePredefinedAttributeRequest, CreatePromptRequest, CreatePromptResponse, CreatePushNotificationRegistrationRequest, CreatePushNotificationRegistrationResponse, CreateQueueRequest, CreateQueueResponse, CreateQuickConnectRequest, CreateQuickConnectResponse, CreateRoutingProfileRequest, CreateRoutingProfileResponse, CreateRuleRequest, CreateRuleResponse, CreateSecurityProfileRequest, CreateSecurityProfileResponse, CreateTaskTemplateRequest, CreateTaskTemplateResponse, CreateTestCaseRequest, CreateTestCaseResponse, CreateTrafficDistributionGroupRequest, CreateTrafficDistributionGroupResponse, CreateUseCaseRequest, CreateUseCaseResponse, CreateUserHierarchyGroupRequest, CreateUserHierarchyGroupResponse, CreateUserRequest, CreateUserResponse, CreateViewRequest, CreateViewResponse, CreateViewVersionRequest, CreateViewVersionResponse, CreateVocabularyRequest, CreateVocabularyResponse, CreateWorkspacePageRequest, CreateWorkspacePageResponse, CreateWorkspaceRequest, CreateWorkspaceResponse, CreatedByInfo, Credentials, CrossChannelBehavior, CurrentMetric, CurrentMetricData, CurrentMetricResult, CurrentMetricSortCriteria, Customer, CustomerQualityMetrics, CustomerVoiceActivity, DataTable, DataTableAccessControlConfiguration, DataTableAttribute, DataTableDeleteValueIdentifier, DataTableEvaluatedValue, DataTableLockVersion, DataTableSearchCriteria, DataTableSearchFilter, DataTableSummary, DataTableValue, DataTableValueEvaluationSet, DataTableValueIdentifier, DataTableValueSummary, DateCondition, DateReference, DateTimeCondition, DeactivateEvaluationFormRequest, DeactivateEvaluationFormResponse, DecimalCondition, DefaultVocabulary, DeleteAttachedFileRequest, DeleteAttachedFileResponse, DeleteContactEvaluationRequest, DeleteContactFlowModuleAliasRequest, DeleteContactFlowModuleAliasResponse, DeleteContactFlowModuleRequest, DeleteContactFlowModuleResponse, DeleteContactFlowModuleVersionRequest, DeleteContactFlowModuleVersionResponse, DeleteContactFlowRequest, DeleteContactFlowResponse, DeleteContactFlowVersionRequest, DeleteContactFlowVersionResponse, DeleteDataTableAttributeRequest, DeleteDataTableAttributeResponse, DeleteDataTableRequest, DeleteDataTableResponse, DeleteEmailAddressRequest, DeleteEmailAddressResponse, DeleteEvaluationFormRequest, DeleteHoursOfOperationOverrideRequest, DeleteHoursOfOperationRequest, DeleteInstanceRequest, DeleteIntegrationAssociationRequest, DeletePredefinedAttributeRequest, DeletePromptRequest, DeletePushNotificationRegistrationRequest, DeletePushNotificationRegistrationResponse, DeleteQueueRequest, DeleteQuickConnectRequest, DeleteRoutingProfileRequest, DeleteRuleRequest, DeleteSecurityProfileRequest, DeleteTaskTemplateRequest, DeleteTaskTemplateResponse, DeleteTestCaseRequest, DeleteTestCaseResponse, DeleteTrafficDistributionGroupRequest, DeleteTrafficDistributionGroupResponse, DeleteUseCaseRequest, DeleteUserHierarchyGroupRequest, DeleteUserRequest, DeleteViewRequest, DeleteViewResponse, DeleteViewVersionRequest, DeleteViewVersionResponse, DeleteVocabularyRequest, DeleteVocabularyResponse, DeleteWorkspaceMediaRequest, DeleteWorkspaceMediaResponse, DeleteWorkspacePageRequest, DeleteWorkspacePageResponse, DeleteWorkspaceRequest, DeleteWorkspaceResponse, DescribeAgentStatusRequest, DescribeAgentStatusResponse, DescribeAuthenticationProfileRequest, DescribeAuthenticationProfileResponse, DescribeContactEvaluationRequest, DescribeContactEvaluationResponse, DescribeContactFlowModuleAliasRequest, DescribeContactFlowModuleAliasResponse, DescribeContactFlowModuleRequest, DescribeContactFlowModuleResponse, DescribeContactFlowRequest, DescribeContactFlowResponse, DescribeContactRequest, DescribeContactResponse, DescribeDataTableAttributeRequest, DescribeDataTableAttributeResponse, DescribeDataTableRequest, DescribeDataTableResponse, DescribeEmailAddressRequest, DescribeEmailAddressResponse, DescribeEvaluationFormRequest, DescribeEvaluationFormResponse, DescribeHoursOfOperationOverrideRequest, DescribeHoursOfOperationOverrideResponse, DescribeHoursOfOperationRequest, DescribeHoursOfOperationResponse, DescribeInstanceAttributeRequest, DescribeInstanceAttributeResponse, DescribeInstanceRequest, DescribeInstanceResponse, DescribeInstanceStorageConfigRequest, DescribeInstanceStorageConfigResponse, DescribePhoneNumberRequest, DescribePhoneNumberResponse, DescribePredefinedAttributeRequest, DescribePredefinedAttributeResponse, DescribePromptRequest, DescribePromptResponse, DescribeQueueRequest, DescribeQueueResponse, DescribeQuickConnectRequest, DescribeQuickConnectResponse, DescribeRoutingProfileRequest, DescribeRoutingProfileResponse, DescribeRuleRequest, DescribeRuleResponse, DescribeSecurityProfileRequest, DescribeSecurityProfileResponse, DescribeTestCaseRequest, DescribeTestCaseResponse, DescribeTrafficDistributionGroupRequest, DescribeTrafficDistributionGroupResponse, DescribeUserHierarchyGroupRequest, DescribeUserHierarchyGroupResponse, DescribeUserHierarchyStructureRequest, DescribeUserHierarchyStructureResponse, DescribeUserRequest, DescribeUserResponse, DescribeViewRequest, DescribeViewResponse, DescribeVocabularyRequest, DescribeVocabularyResponse, DescribeWorkspaceRequest, DescribeWorkspaceResponse, DestinationNotAllowedException, DeviceInfo, Dimensions, DisassociateAnalyticsDataSetRequest, DisassociateApprovedOriginRequest, DisassociateBotRequest, DisassociateEmailAddressAliasRequest, DisassociateEmailAddressAliasResponse, DisassociateFlowRequest, DisassociateFlowResponse, DisassociateHoursOfOperationsRequest, DisassociateInstanceStorageConfigRequest, DisassociateLambdaFunctionRequest, DisassociateLexBotRequest, DisassociatePhoneNumberContactFlowRequest, DisassociateQueueQuickConnectsRequest, DisassociateRoutingProfileQueuesRequest, DisassociateSecurityKeyRequest, DisassociateSecurityProfilesRequest, DisassociateTrafficDistributionGroupUserRequest, DisassociateTrafficDistributionGroupUserResponse, DisassociateUserProficienciesRequest, DisassociateWorkspaceRequest, DisassociateWorkspaceResponse, DisconnectDetails, DisconnectReason, DismissUserContactRequest, DismissUserContactResponse, Distribution, DownloadUrlMetadata, DuplicateResourceException, EffectiveHoursOfOperations, EffectiveOverrideHours, EmailAddressInfo, EmailAddressMetadata, EmailAddressSearchCriteria, EmailAddressSearchFilter, EmailAttachment, EmailMessageReference, EmailRecipient, EmailReference, EncryptionConfig, Endpoint, EndpointInfo, ErrorResult, EvaluateDataTableValuesRequest, EvaluateDataTableValuesResponse, Evaluation, EvaluationAcknowledgement, EvaluationAcknowledgementSummary, EvaluationAnswerData, EvaluationAnswerInput, EvaluationAnswerOutput, EvaluationAutomationRuleCategory, EvaluationContactLensAnswerAnalysisDetails, EvaluationContactParticipant, EvaluationForm, EvaluationFormAutoEvaluationConfiguration, EvaluationFormContent, EvaluationFormItem, EvaluationFormItemEnablementCondition, EvaluationFormItemEnablementConditionOperand, EvaluationFormItemEnablementConfiguration, EvaluationFormItemEnablementExpression, EvaluationFormItemEnablementSource, EvaluationFormItemEnablementSourceValue, EvaluationFormLanguageConfiguration, EvaluationFormMultiSelectQuestionAutomation, EvaluationFormMultiSelectQuestionAutomationOption, EvaluationFormMultiSelectQuestionOption, EvaluationFormMultiSelectQuestionProperties, EvaluationFormNumericQuestionAutomation, EvaluationFormNumericQuestionOption, EvaluationFormNumericQuestionProperties, EvaluationFormQuestion, EvaluationFormQuestionAutomationAnswerSource, EvaluationFormQuestionTypeProperties, EvaluationFormScoringStrategy, EvaluationFormSearchCriteria, EvaluationFormSearchFilter, EvaluationFormSearchSummary, EvaluationFormSection, EvaluationFormSingleSelectQuestionAutomation, EvaluationFormSingleSelectQuestionAutomationOption, EvaluationFormSingleSelectQuestionOption, EvaluationFormSingleSelectQuestionProperties, EvaluationFormSummary, EvaluationFormTargetConfiguration, EvaluationFormTextQuestionAutomation, EvaluationFormTextQuestionProperties, EvaluationFormVersionSummary, EvaluationGenAIAnswerAnalysisDetails, EvaluationMetadata, EvaluationNote, EvaluationQuestionAnswerAnalysisDetails, EvaluationQuestionInputDetails, EvaluationReviewConfiguration, EvaluationReviewMetadata, EvaluationReviewNotificationRecipient, EvaluationReviewNotificationRecipientValue, EvaluationReviewRequestComment, EvaluationScore, EvaluationSearchCriteria, EvaluationSearchFilter, EvaluationSearchMetadata, EvaluationSearchSummary, EvaluationSuggestedAnswer, EvaluationSuggestedAnswerTranscriptMillisecondOffsets, EvaluationSummary, EvaluationTranscriptPointOfInterest, EvaluatorUserUnion, EventBridgeActionDefinition, ExecutionRecord, Expiry, Expression, ExternalInvocationConfiguration, FailedBatchAssociationSummary, FailedRequest, FieldValue, FieldValueUnion, FilterV2, FilterV2StringCondition, Filters, FlowAssociationSummary, FlowModule, FlowQuickConnectConfig, FontFamily, GetAttachedFileRequest, GetAttachedFileResponse, GetContactAttributesRequest, GetContactAttributesResponse, GetContactMetricsRequest, GetContactMetricsResponse, GetCurrentMetricDataRequest, GetCurrentMetricDataResponse, GetCurrentUserDataRequest, GetCurrentUserDataResponse, GetEffectiveHoursOfOperationsRequest, GetEffectiveHoursOfOperationsResponse, GetFederationTokenRequest, GetFederationTokenResponse, GetFlowAssociationRequest, GetFlowAssociationResponse, GetMetricDataRequest, GetMetricDataResponse, GetMetricDataV2Request, GetMetricDataV2Response, GetPromptFileRequest, GetPromptFileResponse, GetTaskTemplateRequest, GetTaskTemplateResponse, GetTestCaseExecutionSummaryRequest, GetTestCaseExecutionSummaryResponse, GetTrafficDistributionRequest, GetTrafficDistributionResponse, GlobalResiliencyMetadata, GranularAccessControlConfiguration, HierarchyGroup, HierarchyGroupCondition, HierarchyGroupSummary, HierarchyGroupSummaryReference, HierarchyGroups, HierarchyLevel, HierarchyLevelUpdate, HierarchyPath, HierarchyPathReference, HierarchyStructure, HierarchyStructureUpdate, HistoricalMetric, HistoricalMetricData, HistoricalMetricResult, HoursOfOperation, HoursOfOperationConfig, HoursOfOperationOverride, HoursOfOperationOverrideConfig, HoursOfOperationOverrideSearchCriteria, HoursOfOperationSearchCriteria, HoursOfOperationSearchFilter, HoursOfOperationSummary, HoursOfOperationTimeSlice, HoursOfOperationsIdentifier, IdempotencyException, ImagesLogo, ImportPhoneNumberRequest, ImportPhoneNumberResponse, ImportWorkspaceMediaRequest, ImportWorkspaceMediaResponse, InboundAdditionalRecipients, InboundEmailContent, InboundRawMessage, InputPredefinedAttributeConfiguration, Instance, InstanceStatusReason, InstanceStorageConfig, InstanceSummary, IntegrationAssociationSummary, InternalServiceException, IntervalDetails, InvalidActiveRegionException, InvalidContactFlowException, InvalidContactFlowModuleException, InvalidParameterException, InvalidRequestException, InvalidRequestExceptionReason, InvalidTestCaseException, InvisibleFieldInfo, KinesisFirehoseConfig, KinesisStreamConfig, KinesisVideoStreamConfig, LexBot, LexBotConfig, LexV2Bot, LimitExceededException, ListAgentStatusRequest, ListAgentStatusResponse, ListAnalyticsDataAssociationsRequest, ListAnalyticsDataAssociationsResponse, ListAnalyticsDataLakeDataSetsRequest, ListAnalyticsDataLakeDataSetsResponse, ListApprovedOriginsRequest, ListApprovedOriginsResponse, ListAssociatedContactsRequest, ListAssociatedContactsResponse, ListAuthenticationProfilesRequest, ListAuthenticationProfilesResponse, ListBotsRequest, ListBotsResponse, ListChildHoursOfOperationsRequest, ListChildHoursOfOperationsResponse, ListCondition, ListContactEvaluationsRequest, ListContactEvaluationsResponse, ListContactFlowModuleAliasesRequest, ListContactFlowModuleAliasesResponse, ListContactFlowModuleVersionsRequest, ListContactFlowModuleVersionsResponse, ListContactFlowModulesRequest, ListContactFlowModulesResponse, ListContactFlowVersionsRequest, ListContactFlowVersionsResponse, ListContactFlowsRequest, ListContactFlowsResponse, ListContactReferencesRequest, ListContactReferencesResponse, ListDataTableAttributesRequest, ListDataTableAttributesResponse, ListDataTablePrimaryValuesRequest, ListDataTablePrimaryValuesResponse, ListDataTableValuesRequest, ListDataTableValuesResponse, ListDataTablesRequest, ListDataTablesResponse, ListDefaultVocabulariesRequest, ListDefaultVocabulariesResponse, ListEntitySecurityProfilesRequest, ListEntitySecurityProfilesResponse, ListEvaluationFormVersionsRequest, ListEvaluationFormVersionsResponse, ListEvaluationFormsRequest, ListEvaluationFormsResponse, ListFlowAssociationsRequest, ListFlowAssociationsResponse, ListHoursOfOperationOverridesRequest, ListHoursOfOperationOverridesResponse, ListHoursOfOperationsRequest, ListHoursOfOperationsResponse, ListInstanceAttributesRequest, ListInstanceAttributesResponse, ListInstanceStorageConfigsRequest, ListInstanceStorageConfigsResponse, ListInstancesRequest, ListInstancesResponse, ListIntegrationAssociationsRequest, ListIntegrationAssociationsResponse, ListLambdaFunctionsRequest, ListLambdaFunctionsResponse, ListLexBotsRequest, ListLexBotsResponse, ListPhoneNumbersRequest, ListPhoneNumbersResponse, ListPhoneNumbersSummary, ListPhoneNumbersV2Request, ListPhoneNumbersV2Response, ListPredefinedAttributesRequest, ListPredefinedAttributesResponse, ListPromptsRequest, ListPromptsResponse, ListQueueQuickConnectsRequest, ListQueueQuickConnectsResponse, ListQueuesRequest, ListQueuesResponse, ListQuickConnectsRequest, ListQuickConnectsResponse, ListRealtimeContactAnalysisSegmentsV2Request, ListRealtimeContactAnalysisSegmentsV2Response, ListRoutingProfileManualAssignmentQueuesRequest, ListRoutingProfileManualAssignmentQueuesResponse, ListRoutingProfileQueuesRequest, ListRoutingProfileQueuesResponse, ListRoutingProfilesRequest, ListRoutingProfilesResponse, ListRulesRequest, ListRulesResponse, ListSecurityKeysRequest, ListSecurityKeysResponse, ListSecurityProfileApplicationsRequest, ListSecurityProfileApplicationsResponse, ListSecurityProfileFlowModulesRequest, ListSecurityProfileFlowModulesResponse, ListSecurityProfilePermissionsRequest, ListSecurityProfilePermissionsResponse, ListSecurityProfilesRequest, ListSecurityProfilesResponse, ListTagsForResourceRequest, ListTagsForResourceResponse, ListTaskTemplatesRequest, ListTaskTemplatesResponse, ListTestCaseExecutionRecordsRequest, ListTestCaseExecutionRecordsResponse, ListTestCaseExecutionsRequest, ListTestCaseExecutionsResponse, ListTestCasesRequest, ListTestCasesResponse, ListTrafficDistributionGroupUsersRequest, ListTrafficDistributionGroupUsersResponse, ListTrafficDistributionGroupsRequest, ListTrafficDistributionGroupsResponse, ListUseCasesRequest, ListUseCasesResponse, ListUserHierarchyGroupsRequest, ListUserHierarchyGroupsResponse, ListUserProficienciesRequest, ListUserProficienciesResponse, ListUsersRequest, ListUsersResponse, ListViewVersionsRequest, ListViewVersionsResponse, ListViewsRequest, ListViewsResponse, ListWorkspaceMediaRequest, ListWorkspaceMediaResponse, ListWorkspacePagesRequest, ListWorkspacePagesResponse, ListWorkspacesRequest, ListWorkspacesResponse, MatchCriteria, MaximumResultReturnedException, MediaConcurrency, MediaItem, MediaPlacement, Meeting, MeetingFeaturesConfiguration, MetricDataV2, MetricFilterV2, MetricInterval, MetricResultV2, MetricV2, MonitorContactRequest, MonitorContactResponse, MultiSelectQuestionRuleCategoryAutomation, NameCriteria, NewSessionDetails, NextContactEntry, NextContactMetadata, NotificationRecipientType, NumberCondition, NumberReference, NumericQuestionPropertyValueAutomation, ObservationSummary, OperationalHour, OutboundAdditionalRecipients, OutboundCallerConfig, OutboundContactNotPermittedException, OutboundEmailConfig, OutboundEmailContent, OutboundRawMessage, OutboundStrategy, OutboundStrategyConfig, OutputTypeNotFoundException, OverrideHour, OverrideTimeSlice, PaletteCanvas, PaletteHeader, PaletteNavigation, PalettePrimary, ParentHoursOfOperationConfig, ParticipantCapabilities, ParticipantConfiguration, ParticipantDetails, ParticipantDetailsToAdd, ParticipantMetrics, ParticipantTimerConfiguration, ParticipantTimerValue, ParticipantTokenCredentials, PauseContactRequest, PauseContactResponse, PersistentChat, PhoneNumberQuickConnectConfig, PhoneNumberStatus, PhoneNumberSummary, PostAcceptTimeoutConfig, PredefinedAttribute, PredefinedAttributeConfiguration, PredefinedAttributeSearchCriteria, PredefinedAttributeSummary, PredefinedAttributeValues, Preview, PrimaryAttributeAccessControlConfigurationItem, PrimaryAttributeValue, PrimaryAttributeValueFilter, PrimaryValue, PrimaryValueResponse, ProblemDetail, Prompt, PromptSearchCriteria, PromptSearchFilter, PromptSummary, PropertyValidationException, PropertyValidationExceptionProperty, PutUserStatusRequest, PutUserStatusResponse, QualityMetrics, Queue, QueueInfo, QueueInfoInput, QueueQuickConnectConfig, QueueReference, QueueSearchCriteria, QueueSearchFilter, QueueSummary, QuickConnect, QuickConnectConfig, QuickConnectContactData, QuickConnectSearchCriteria, QuickConnectSearchFilter, QuickConnectSummary, Range, ReadOnlyFieldInfo, RealTimeContactAnalysisAttachment, RealTimeContactAnalysisCategoryDetails, RealTimeContactAnalysisCharacterInterval, RealTimeContactAnalysisIssueDetected, RealTimeContactAnalysisPointOfInterest, RealTimeContactAnalysisSegmentAttachments, RealTimeContactAnalysisSegmentCategories, RealTimeContactAnalysisSegmentEvent, RealTimeContactAnalysisSegmentIssues, RealTimeContactAnalysisSegmentPostContactSummary, RealTimeContactAnalysisSegmentTranscript, RealTimeContactAnalysisTimeData, RealTimeContactAnalysisTranscriptItemRedaction, RealTimeContactAnalysisTranscriptItemWithCharacterOffsets, RealTimeContactAnalysisTranscriptItemWithContent, RealtimeContactAnalysisSegment, RecordPrimaryValue, RecordingInfo, RecurrenceConfig, RecurrencePattern, Reference, ReferenceSummary, ReleasePhoneNumberRequest, ReplicateInstanceRequest, ReplicateInstanceResponse, ReplicationConfiguration, ReplicationStatusSummary, RequiredFieldInfo, ResourceConflictException, ResourceInUseException, ResourceNotFoundException, ResourceNotReadyException, ResourceTagsSearchCriteria, ResumeContactRecordingRequest, ResumeContactRecordingResponse, ResumeContactRequest, ResumeContactResponse, RoutingCriteria, RoutingCriteriaInput, RoutingCriteriaInputStep, RoutingCriteriaInputStepExpiry, RoutingProfile, RoutingProfileManualAssignmentQueueConfig, RoutingProfileManualAssignmentQueueConfigSummary, RoutingProfileQueueConfig, RoutingProfileQueueConfigSummary, RoutingProfileQueueReference, RoutingProfileReference, RoutingProfileSearchCriteria, RoutingProfileSearchFilter, RoutingProfileSummary, Rule, RuleAction, RuleSummary, RuleTriggerEventSource, S3Config, SearchAgentStatusesRequest, SearchAgentStatusesResponse, SearchAvailablePhoneNumbersRequest, SearchAvailablePhoneNumbersResponse, SearchContactEvaluationsRequest, SearchContactEvaluationsResponse, SearchContactFlowModulesRequest, SearchContactFlowModulesResponse, SearchContactFlowsRequest, SearchContactFlowsResponse, SearchContactsAdditionalTimeRange, SearchContactsAdditionalTimeRangeCriteria, SearchContactsRequest, SearchContactsResponse, SearchContactsTimeRange, SearchContactsTimestampCondition, SearchCriteria, SearchDataTablesRequest, SearchDataTablesResponse, SearchEmailAddressesRequest, SearchEmailAddressesResponse, SearchEvaluationFormsRequest, SearchEvaluationFormsResponse, SearchHoursOfOperationOverridesRequest, SearchHoursOfOperationOverridesResponse, SearchHoursOfOperationsRequest, SearchHoursOfOperationsResponse, SearchPredefinedAttributesRequest, SearchPredefinedAttributesResponse, SearchPromptsRequest, SearchPromptsResponse, SearchQueuesRequest, SearchQueuesResponse, SearchQuickConnectsRequest, SearchQuickConnectsResponse, SearchResourceTagsRequest, SearchResourceTagsResponse, SearchRoutingProfilesRequest, SearchRoutingProfilesResponse, SearchSecurityProfilesRequest, SearchSecurityProfilesResponse, SearchTestCasesRequest, SearchTestCasesResponse, SearchUserHierarchyGroupsRequest, SearchUserHierarchyGroupsResponse, SearchUsersRequest, SearchUsersResponse, SearchViewsRequest, SearchViewsResponse, SearchVocabulariesRequest, SearchVocabulariesResponse, SearchWorkspaceAssociationsRequest, SearchWorkspaceAssociationsResponse, SearchWorkspacesRequest, SearchWorkspacesResponse, SearchableAgentCriteriaStep, SearchableContactAttributes, SearchableContactAttributesCriteria, SearchableRoutingCriteria, SearchableRoutingCriteriaStep, SearchableSegmentAttributes, SearchableSegmentAttributesCriteria, SecurityKey, SecurityProfile, SecurityProfileItem, SecurityProfileSearchCriteria, SecurityProfileSearchSummary, SecurityProfileSummary, SecurityProfilesSearchFilter, SegmentAttributeValue, SendChatIntegrationEventRequest, SendChatIntegrationEventResponse, SendNotificationActionDefinition, SendOutboundEmailRequest, SendOutboundEmailResponse, ServiceQuotaExceededException, ServiceQuotaExceededExceptionReason, SignInConfig, SignInDistribution, SingleSelectQuestionRuleCategoryAutomation, Sort, SourceCampaign, StartAttachedFileUploadRequest, StartAttachedFileUploadResponse, StartChatContactRequest, StartChatContactResponse, StartContactEvaluationRequest, StartContactEvaluationResponse, StartContactMediaProcessingRequest, StartContactMediaProcessingResponse, StartContactRecordingRequest, StartContactRecordingResponse, StartContactStreamingRequest, StartContactStreamingResponse, StartEmailContactRequest, StartEmailContactResponse, StartOutboundChatContactRequest, StartOutboundChatContactResponse, StartOutboundEmailContactRequest, StartOutboundEmailContactResponse, StartOutboundVoiceContactRequest, StartOutboundVoiceContactResponse, StartScreenSharingRequest, StartScreenSharingResponse, StartTaskContactRequest, StartTaskContactResponse, StartTestCaseExecutionRequest, StartTestCaseExecutionResponse, StartWebRTCContactRequest, StartWebRTCContactResponse, StateTransition, Step, StopContactMediaProcessingRequest, StopContactMediaProcessingResponse, StopContactRecordingRequest, StopContactRecordingResponse, StopContactRequest, StopContactResponse, StopContactStreamingRequest, StopContactStreamingResponse, StopTestCaseExecutionRequest, StopTestCaseExecutionResponse, StringCondition, StringReference, SubmitAutoEvaluationActionDefinition, SubmitContactEvaluationRequest, SubmitContactEvaluationResponse, SuccessfulBatchAssociationSummary, SuccessfulRequest, SuspendContactRecordingRequest, SuspendContactRecordingResponse, TagCondition, TagContactRequest, TagContactResponse, TagResourceRequest, TagSearchCondition, TagSet, TaskActionDefinition, TaskTemplateConstraints, TaskTemplateDefaultFieldValue, TaskTemplateDefaults, TaskTemplateField, TaskTemplateFieldIdentifier, TaskTemplateInfoV2, TaskTemplateMetadata, TelephonyConfig, TemplateAttributes, TemplatedMessageConfig, TestCase, TestCaseEntryPoint, TestCaseExecution, TestCaseSearchCriteria, TestCaseSearchFilter, TestCaseSummary, Threshold, ThresholdV2, ThrottlingException, TooManyRequestsException, TrafficDistributionGroup, TrafficDistributionGroupSummary, TrafficDistributionGroupUserSummary, Transcript, TranscriptCriteria, TransferContactRequest, TransferContactResponse, UntagContactRequest, UntagContactResponse, UntagResourceRequest, UpdateAgentStatusRequest, UpdateAuthenticationProfileRequest, UpdateCaseActionDefinition, UpdateContactAttributesRequest, UpdateContactAttributesResponse, UpdateContactEvaluationRequest, UpdateContactEvaluationResponse, UpdateContactFlowContentRequest, UpdateContactFlowContentResponse, UpdateContactFlowMetadataRequest, UpdateContactFlowMetadataResponse, UpdateContactFlowModuleAliasRequest, UpdateContactFlowModuleAliasResponse, UpdateContactFlowModuleContentRequest, UpdateContactFlowModuleContentResponse, UpdateContactFlowModuleMetadataRequest, UpdateContactFlowModuleMetadataResponse, UpdateContactFlowNameRequest, UpdateContactFlowNameResponse, UpdateContactRequest, UpdateContactResponse, UpdateContactRoutingDataRequest, UpdateContactRoutingDataResponse, UpdateContactScheduleRequest, UpdateContactScheduleResponse, UpdateDataTableAttributeRequest, UpdateDataTableAttributeResponse, UpdateDataTableMetadataRequest, UpdateDataTableMetadataResponse, UpdateDataTablePrimaryValuesRequest, UpdateDataTablePrimaryValuesResponse, UpdateEmailAddressMetadataRequest, UpdateEmailAddressMetadataResponse, UpdateEvaluationFormRequest, UpdateEvaluationFormResponse, UpdateHoursOfOperationOverrideRequest, UpdateHoursOfOperationRequest, UpdateInstanceAttributeRequest, UpdateInstanceStorageConfigRequest, UpdateParticipantAuthenticationRequest, UpdateParticipantAuthenticationResponse, UpdateParticipantRoleConfigChannelInfo, UpdateParticipantRoleConfigRequest, UpdateParticipantRoleConfigResponse, UpdatePhoneNumberMetadataRequest, UpdatePhoneNumberRequest, UpdatePhoneNumberResponse, UpdatePredefinedAttributeRequest, UpdatePromptRequest, UpdatePromptResponse, UpdateQueueHoursOfOperationRequest, UpdateQueueMaxContactsRequest, UpdateQueueNameRequest, UpdateQueueOutboundCallerConfigRequest, UpdateQueueOutboundEmailConfigRequest, UpdateQueueStatusRequest, UpdateQuickConnectConfigRequest, UpdateQuickConnectNameRequest, UpdateRoutingProfileAgentAvailabilityTimerRequest, UpdateRoutingProfileConcurrencyRequest, UpdateRoutingProfileDefaultOutboundQueueRequest, UpdateRoutingProfileNameRequest, UpdateRoutingProfileQueuesRequest, UpdateRuleRequest, UpdateSecurityProfileRequest, UpdateTaskTemplateRequest, UpdateTaskTemplateResponse, UpdateTestCaseRequest, UpdateTestCaseResponse, UpdateTrafficDistributionRequest, UpdateTrafficDistributionResponse, UpdateUserHierarchyGroupNameRequest, UpdateUserHierarchyRequest, UpdateUserHierarchyStructureRequest, UpdateUserIdentityInfoRequest, UpdateUserPhoneConfigRequest, UpdateUserProficienciesRequest, UpdateUserRoutingProfileRequest, UpdateUserSecurityProfilesRequest, UpdateViewContentRequest, UpdateViewContentResponse, UpdateViewMetadataRequest, UpdateViewMetadataResponse, UpdateWorkspaceMetadataRequest, UpdateWorkspaceMetadataResponse, UpdateWorkspacePageRequest, UpdateWorkspacePageResponse, UpdateWorkspaceThemeRequest, UpdateWorkspaceThemeResponse, UpdateWorkspaceVisibilityRequest, UpdateWorkspaceVisibilityResponse, UploadUrlMetadata, UrlReference, UseCase, User, UserData, UserDataFilters, UserHierarchyGroupSearchCriteria, UserHierarchyGroupSearchFilter, UserIdentityInfo, UserIdentityInfoLite, UserInfo, UserNotFoundException, UserPhoneConfig, UserProficiency, UserProficiencyDisassociate, UserQuickConnectConfig, UserReference, UserSearchCriteria, UserSearchFilter, UserSearchSummary, UserSummary, Validation, ValidationEnum, View, ViewContent, ViewInputContent, ViewSearchCriteria, ViewSearchFilter, ViewSummary, ViewVersionSummary, Vocabulary, VocabularySummary, VoiceCallEntryPointParameters, VoiceRecordingConfiguration, WisdomInfo, Workspace, WorkspaceAssociationSearchCriteria, WorkspaceAssociationSearchFilter, WorkspaceAssociationSearchSummary, WorkspacePage, WorkspaceSearchCriteria, WorkspaceSearchFilter, WorkspaceSearchSummary, WorkspaceSummary, WorkspaceTheme, WorkspaceThemeConfig, WorkspaceThemeImages, WorkspaceThemePalette, WorkspaceThemeTypography

Instance Attribute Summary collapse

Instance Attribute Details

#absolute_time ⇒ Time

Time represented in ISO 8601 format: yyyy-MM-ddThh:mm:ss.SSSZ. For example, 2019-11-08T02:41:28.172Z.

Returns:

  • (Time) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 25824

class RealTimeContactAnalysisTimeData < Struct.new(
  :absolute_time,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class AbsoluteTime < RealTimeContactAnalysisTimeData; end
  class Unknown < RealTimeContactAnalysisTimeData; end
end

#answer_source ⇒ Types::EvaluationFormQuestionAutomationAnswerSource

A source of automation answer for numeric question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12422

class EvaluationFormNumericQuestionAutomation < Struct.new(
  :property_value,
  :answer_source,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class PropertyValue < EvaluationFormNumericQuestionAutomation; end
  class AnswerSource < EvaluationFormNumericQuestionAutomation; end
  class Unknown < EvaluationFormNumericQuestionAutomation; end
end

#attached_file_invalid_request_exception_reason ⇒ String

Reason why the StartAttachedFiledUpload request was invalid.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 19283

class InvalidRequestExceptionReason < Struct.new(
  :attached_file_invalid_request_exception_reason,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class AttachedFileInvalidRequestExceptionReason < InvalidRequestExceptionReason; end
  class Unknown < InvalidRequestExceptionReason; end
end

#attached_file_service_quota_exceeded_exception_reason ⇒ String

Total file size of all files or total number of files exceeds the service quota

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 29742

class ServiceQuotaExceededExceptionReason < Struct.new(
  :attached_file_service_quota_exceeded_exception_reason,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class AttachedFileServiceQuotaExceededExceptionReason < ServiceQuotaExceededExceptionReason; end
  class Unknown < ServiceQuotaExceededExceptionReason; end
end

#attachment ⇒ Types::AttachmentReference

Information about the reference when the referenceType is ATTACHMENT. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26241

class ReferenceSummary < Struct.new(
  :url,
  :attachment,
  :email_message,
  :email_message_plain_text,
  :string,
  :number,
  :date,
  :email,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Url < ReferenceSummary; end
  class Attachment < ReferenceSummary; end
  class EmailMessage < ReferenceSummary; end
  class EmailMessagePlainText < ReferenceSummary; end
  class String < ReferenceSummary; end
  class Number < ReferenceSummary; end
  class Date < ReferenceSummary; end
  class Email < ReferenceSummary; end
  class Unknown < ReferenceSummary; end
end

#attachments ⇒ Types::RealTimeContactAnalysisSegmentAttachments

The analyzed attachments.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 25936

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#aws_identity_arn ⇒ String

STS or IAM ARN representing the identity of API Caller. SDK users cannot populate this and this value is calculated automatically if ConnectUserArn is not provided.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 7510

class CreatedByInfo < Struct.new(
  :connect_user_arn,
  :aws_identity_arn,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class ConnectUserArn < CreatedByInfo; end
  class AwsIdentityArn < CreatedByInfo; end
  class Unknown < CreatedByInfo; end
end

#categories ⇒ Types::RealTimeContactAnalysisSegmentCategories

The matched category rules.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 25936

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#chat ⇒ Types::ChatParticipantRoleConfig

Configuration information for the chat participant role.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 34012

class UpdateParticipantRoleConfigChannelInfo < Struct.new(
  :chat,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Chat < UpdateParticipantRoleConfigChannelInfo; end
  class Unknown < UpdateParticipantRoleConfigChannelInfo; end
end

#condition ⇒ Types::EvaluationFormItemEnablementCondition

A condition for item enablement.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12202

class EvaluationFormItemEnablementConditionOperand < Struct.new(
  :expression,
  :condition,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Expression < EvaluationFormItemEnablementConditionOperand; end
  class Condition < EvaluationFormItemEnablementConditionOperand; end
  class Unknown < EvaluationFormItemEnablementConditionOperand; end
end

#connect_user_arn ⇒ String

Represents the Amazon Connect ARN of the user.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 7510

class CreatedByInfo < Struct.new(
  :connect_user_arn,
  :aws_identity_arn,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class ConnectUserArn < CreatedByInfo; end
  class AwsIdentityArn < CreatedByInfo; end
  class Unknown < CreatedByInfo; end
end

#contact_lens ⇒ Types::EvaluationContactLensAnswerAnalysisDetails

Analysis results from the Contact Lens automation for the question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13226

class EvaluationQuestionAnswerAnalysisDetails < Struct.new(
  :gen_ai,
  :contact_lens,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class GenAi < EvaluationQuestionAnswerAnalysisDetails; end
  class ContactLens < EvaluationQuestionAnswerAnalysisDetails; end
  class Unknown < EvaluationQuestionAnswerAnalysisDetails; end
end

#date ⇒ Types::DateReference

Information about a reference when the referenceType is DATE. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26241

class ReferenceSummary < Struct.new(
  :url,
  :attachment,
  :email_message,
  :email_message_plain_text,
  :string,
  :number,
  :date,
  :email,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Url < ReferenceSummary; end
  class Attachment < ReferenceSummary; end
  class EmailMessage < ReferenceSummary; end
  class EmailMessagePlainText < ReferenceSummary; end
  class String < ReferenceSummary; end
  class Number < ReferenceSummary; end
  class Date < ReferenceSummary; end
  class Email < ReferenceSummary; end
  class Unknown < ReferenceSummary; end
end

#date_time_value ⇒ String

Date and time value provided as an answer to an evaluation question.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 11831

class EvaluationAnswerData < Struct.new(
  :string_value,
  :numeric_value,
  :string_values,
  :date_time_value,
  :not_applicable,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < EvaluationAnswerData; end
  class NumericValue < EvaluationAnswerData; end
  class StringValues < EvaluationAnswerData; end
  class DateTimeValue < EvaluationAnswerData; end
  class NotApplicable < EvaluationAnswerData; end
  class Unknown < EvaluationAnswerData; end
end

#email ⇒ Types::EmailReference

Information about a reference when the referenceType is EMAIL. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26241

class ReferenceSummary < Struct.new(
  :url,
  :attachment,
  :email_message,
  :email_message_plain_text,
  :string,
  :number,
  :date,
  :email,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Url < ReferenceSummary; end
  class Attachment < ReferenceSummary; end
  class EmailMessage < ReferenceSummary; end
  class EmailMessagePlainText < ReferenceSummary; end
  class String < ReferenceSummary; end
  class Number < ReferenceSummary; end
  class Date < ReferenceSummary; end
  class Email < ReferenceSummary; end
  class Unknown < ReferenceSummary; end
end

#email_message ⇒ Types::EmailMessageReference

Information about the reference when the referenceType is EMAIL_MESSAGE. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26241

class ReferenceSummary < Struct.new(
  :url,
  :attachment,
  :email_message,
  :email_message_plain_text,
  :string,
  :number,
  :date,
  :email,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Url < ReferenceSummary; end
  class Attachment < ReferenceSummary; end
  class EmailMessage < ReferenceSummary; end
  class EmailMessagePlainText < ReferenceSummary; end
  class String < ReferenceSummary; end
  class Number < ReferenceSummary; end
  class Date < ReferenceSummary; end
  class Email < ReferenceSummary; end
  class Unknown < ReferenceSummary; end
end

#email_message_plain_text ⇒ Types::EmailMessageReference

Information about the reference when the referenceType is EMAIL_MESSAGE. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26241

class ReferenceSummary < Struct.new(
  :url,
  :attachment,
  :email_message,
  :email_message_plain_text,
  :string,
  :number,
  :date,
  :email,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Url < ReferenceSummary; end
  class Attachment < ReferenceSummary; end
  class EmailMessage < ReferenceSummary; end
  class EmailMessagePlainText < ReferenceSummary; end
  class String < ReferenceSummary; end
  class Number < ReferenceSummary; end
  class Date < ReferenceSummary; end
  class Email < ReferenceSummary; end
  class Unknown < ReferenceSummary; end
end

#event ⇒ Types::RealTimeContactAnalysisSegmentEvent

Segment type describing a contact event.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 25936

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#expression ⇒ Types::EvaluationFormItemEnablementExpression

An expression of the enablement condition.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12202

class EvaluationFormItemEnablementConditionOperand < Struct.new(
  :expression,
  :condition,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Expression < EvaluationFormItemEnablementConditionOperand; end
  class Condition < EvaluationFormItemEnablementConditionOperand; end
  class Unknown < EvaluationFormItemEnablementConditionOperand; end
end

#gen_ai ⇒ Types::EvaluationGenAIAnswerAnalysisDetails

Analysis results from the generative AI automation for the question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 13226

class EvaluationQuestionAnswerAnalysisDetails < Struct.new(
  :gen_ai,
  :contact_lens,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class GenAi < EvaluationQuestionAnswerAnalysisDetails; end
  class ContactLens < EvaluationQuestionAnswerAnalysisDetails; end
  class Unknown < EvaluationQuestionAnswerAnalysisDetails; end
end

#issues ⇒ Types::RealTimeContactAnalysisSegmentIssues

Segment type containing a list of detected issues.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 25936

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#multi_select ⇒ Types::EvaluationFormMultiSelectQuestionProperties

Properties for multi-select question types.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12592

class EvaluationFormQuestionTypeProperties < Struct.new(
  :numeric,
  :single_select,
  :text,
  :multi_select,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Numeric < EvaluationFormQuestionTypeProperties; end
  class SingleSelect < EvaluationFormQuestionTypeProperties; end
  class Text < EvaluationFormQuestionTypeProperties; end
  class MultiSelect < EvaluationFormQuestionTypeProperties; end
  class Unknown < EvaluationFormQuestionTypeProperties; end
end

#not_applicable ⇒ Boolean

The flag to mark the question as not applicable.

Returns:

  • (Boolean) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 11831

class EvaluationAnswerData < Struct.new(
  :string_value,
  :numeric_value,
  :string_values,
  :date_time_value,
  :not_applicable,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < EvaluationAnswerData; end
  class NumericValue < EvaluationAnswerData; end
  class StringValues < EvaluationAnswerData; end
  class DateTimeValue < EvaluationAnswerData; end
  class NotApplicable < EvaluationAnswerData; end
  class Unknown < EvaluationAnswerData; end
end

#number ⇒ Types::NumberReference

Information about a reference when the referenceType is NUMBER. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 4456

class ContactMetricValue < Struct.new(
  :number,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Number < ContactMetricValue; end
  class Unknown < ContactMetricValue; end
end

#numeric ⇒ Types::EvaluationFormNumericQuestionProperties

The properties of the numeric question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12592

class EvaluationFormQuestionTypeProperties < Struct.new(
  :numeric,
  :single_select,
  :text,
  :multi_select,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Numeric < EvaluationFormQuestionTypeProperties; end
  class SingleSelect < EvaluationFormQuestionTypeProperties; end
  class Text < EvaluationFormQuestionTypeProperties; end
  class MultiSelect < EvaluationFormQuestionTypeProperties; end
  class Unknown < EvaluationFormQuestionTypeProperties; end
end

#numeric_value ⇒ Float

The numeric value for an answer in a contact evaluation.

Returns:

  • (Float) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 11831

class EvaluationAnswerData < Struct.new(
  :string_value,
  :numeric_value,
  :string_values,
  :date_time_value,
  :not_applicable,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < EvaluationAnswerData; end
  class NumericValue < EvaluationAnswerData; end
  class StringValues < EvaluationAnswerData; end
  class DateTimeValue < EvaluationAnswerData; end
  class NotApplicable < EvaluationAnswerData; end
  class Unknown < EvaluationAnswerData; end
end

#participant_timer_action ⇒ String

The timer action. Currently only one value is allowed: Unset. It deletes a timer.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 24260

class ParticipantTimerValue < Struct.new(
  :participant_timer_action,
  :participant_timer_duration_in_minutes,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class ParticipantTimerAction < ParticipantTimerValue; end
  class ParticipantTimerDurationInMinutes < ParticipantTimerValue; end
  class Unknown < ParticipantTimerValue; end
end

#participant_timer_duration_in_minutes ⇒ Integer

The duration of a timer, in minutes.

Returns:

  • (Integer) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 24260

class ParticipantTimerValue < Struct.new(
  :participant_timer_action,
  :participant_timer_duration_in_minutes,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class ParticipantTimerAction < ParticipantTimerValue; end
  class ParticipantTimerDurationInMinutes < ParticipantTimerValue; end
  class Unknown < ParticipantTimerValue; end
end

#post_contact_summary ⇒ Types::RealTimeContactAnalysisSegmentPostContactSummary

Information about the post-contact summary.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 25936

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#property_value ⇒ Types::NumericQuestionPropertyValueAutomation

The property value of the automation.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12422

class EvaluationFormNumericQuestionAutomation < Struct.new(
  :property_value,
  :answer_source,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class PropertyValue < EvaluationFormNumericQuestionAutomation; end
  class AnswerSource < EvaluationFormNumericQuestionAutomation; end
  class Unknown < EvaluationFormNumericQuestionAutomation; end
end

#question ⇒ Types::EvaluationFormQuestion

The information of the question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12153

class EvaluationFormItem < Struct.new(
  :section,
  :question,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Section < EvaluationFormItem; end
  class Question < EvaluationFormItem; end
  class Unknown < EvaluationFormItem; end
end

#quick_connect_contact_data ⇒ Types::QuickConnectContactData

Quick connect contact data for the next contact metadata.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 23535

class NextContactMetadata < Struct.new(
  :quick_connect_contact_data,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class QuickConnectContactData < NextContactMetadata; end
  class Unknown < NextContactMetadata; end
end

#rule_category ⇒ Types::SingleSelectQuestionRuleCategoryAutomation

The automation option based on a rule category for the single select question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12352

class EvaluationFormMultiSelectQuestionAutomationOption < Struct.new(
  :rule_category,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class RuleCategory < EvaluationFormMultiSelectQuestionAutomationOption; end
  class Unknown < EvaluationFormMultiSelectQuestionAutomationOption; end
end

#section ⇒ Types::EvaluationFormSection

The information of the section.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12153

class EvaluationFormItem < Struct.new(
  :section,
  :question,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Section < EvaluationFormItem; end
  class Question < EvaluationFormItem; end
  class Unknown < EvaluationFormItem; end
end

#single_select ⇒ Types::EvaluationFormSingleSelectQuestionProperties

The properties of the numeric question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12592

class EvaluationFormQuestionTypeProperties < Struct.new(
  :numeric,
  :single_select,
  :text,
  :multi_select,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Numeric < EvaluationFormQuestionTypeProperties; end
  class SingleSelect < EvaluationFormQuestionTypeProperties; end
  class Text < EvaluationFormQuestionTypeProperties; end
  class MultiSelect < EvaluationFormQuestionTypeProperties; end
  class Unknown < EvaluationFormQuestionTypeProperties; end
end

#string ⇒ Types::StringReference

Information about a reference when the referenceType is STRING. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26241

class ReferenceSummary < Struct.new(
  :url,
  :attachment,
  :email_message,
  :email_message_plain_text,
  :string,
  :number,
  :date,
  :email,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Url < ReferenceSummary; end
  class Attachment < ReferenceSummary; end
  class EmailMessage < ReferenceSummary; end
  class EmailMessagePlainText < ReferenceSummary; end
  class String < ReferenceSummary; end
  class Number < ReferenceSummary; end
  class Date < ReferenceSummary; end
  class Email < ReferenceSummary; end
  class Unknown < ReferenceSummary; end
end

#string_list ⇒ Array<String>

Predefined attribute values of type string list.

Returns:

  • (Array<String>) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 24606

class PredefinedAttributeValues < Struct.new(
  :string_list,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringList < PredefinedAttributeValues; end
  class Unknown < PredefinedAttributeValues; end
end

#string_value ⇒ String

The string value for an answer in a contact evaluation.

Returns:

  • (String) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 11831

class EvaluationAnswerData < Struct.new(
  :string_value,
  :numeric_value,
  :string_values,
  :date_time_value,
  :not_applicable,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < EvaluationAnswerData; end
  class NumericValue < EvaluationAnswerData; end
  class StringValues < EvaluationAnswerData; end
  class DateTimeValue < EvaluationAnswerData; end
  class NotApplicable < EvaluationAnswerData; end
  class Unknown < EvaluationAnswerData; end
end

#string_values ⇒ Array<String>

String values provided as answers to evaluation questions.

Returns:

  • (Array<String>) 


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 11831

class EvaluationAnswerData < Struct.new(
  :string_value,
  :numeric_value,
  :string_values,
  :date_time_value,
  :not_applicable,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class StringValue < EvaluationAnswerData; end
  class NumericValue < EvaluationAnswerData; end
  class StringValues < EvaluationAnswerData; end
  class DateTimeValue < EvaluationAnswerData; end
  class NotApplicable < EvaluationAnswerData; end
  class Unknown < EvaluationAnswerData; end
end

#text ⇒ Types::EvaluationFormTextQuestionProperties

The properties of the text question.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 12592

class EvaluationFormQuestionTypeProperties < Struct.new(
  :numeric,
  :single_select,
  :text,
  :multi_select,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Numeric < EvaluationFormQuestionTypeProperties; end
  class SingleSelect < EvaluationFormQuestionTypeProperties; end
  class Text < EvaluationFormQuestionTypeProperties; end
  class MultiSelect < EvaluationFormQuestionTypeProperties; end
  class Unknown < EvaluationFormQuestionTypeProperties; end
end

#transcript ⇒ Types::RealTimeContactAnalysisSegmentTranscript

The analyzed transcript segment.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 25936

class RealtimeContactAnalysisSegment < Struct.new(
  :transcript,
  :categories,
  :issues,
  :event,
  :attachments,
  :post_contact_summary,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Transcript < RealtimeContactAnalysisSegment; end
  class Categories < RealtimeContactAnalysisSegment; end
  class Issues < RealtimeContactAnalysisSegment; end
  class Event < RealtimeContactAnalysisSegment; end
  class Attachments < RealtimeContactAnalysisSegment; end
  class PostContactSummary < RealtimeContactAnalysisSegment; end
  class Unknown < RealtimeContactAnalysisSegment; end
end

#url ⇒ Types::UrlReference

Information about the reference when the referenceType is URL. Otherwise, null.

Returns:



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 26241

class ReferenceSummary < Struct.new(
  :url,
  :attachment,
  :email_message,
  :email_message_plain_text,
  :string,
  :number,
  :date,
  :email,
  :unknown)
  SENSITIVE = []
  include Aws::Structure
  include Aws::Structure::Union

  class Url < ReferenceSummary; end
  class Attachment < ReferenceSummary; end
  class EmailMessage < ReferenceSummary; end
  class EmailMessagePlainText < ReferenceSummary; end
  class String < ReferenceSummary; end
  class Number < ReferenceSummary; end
  class Date < ReferenceSummary; end
  class Email < ReferenceSummary; end
  class Unknown < ReferenceSummary; end
end