Class: Aws::Connect::Types::RoutingProfileQueueConfig

Inherits:

Struct

• Object
• Struct
• Aws::Connect::Types::RoutingProfileQueueConfig

Defined in:

gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Contains information about the queue and channel for which priority and delay can be set.

See Also:

• AWS API Documentation

Constant Summary

SENSITIVE =

[]

Instance Attribute Summary

• #delay ⇒ Integer

  The delay, in seconds, a contact should be in the queue before they are routed to an available agent.

• #priority ⇒ Integer

  The order in which contacts are to be handled for the queue.

• #queue_reference ⇒ Types::RoutingProfileQueueReference

  Contains information about a queue resource.

Instance Attribute Details

#delay ⇒ Integer

The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Connect Customer Administrator Guide.

Returns:

• (Integer)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 28172

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end

#priority ⇒ Integer

The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.

Returns:

• (Integer)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 28172

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end

#queue_reference ⇒ Types::RoutingProfileQueueReference

Contains information about a queue resource.

Returns:

• (Types::RoutingProfileQueueReference)

# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 28172

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end