Class: Aws::Connect::Types::RoutingProfileQueueConfig

Inherits:
Struct
  • Object
show all
Defined in:
gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb

Overview

Note:

When making an API call, you may pass RoutingProfileQueueConfig data as a hash:

{
  queue_reference: { # required
    queue_id: "QueueId", # required
    channel: "VOICE", # required, accepts VOICE, CHAT
  },
  priority: 1, # required
  delay: 1, # required
}

Contains information about the queue and channel for which priority and delay can be set.

Constant Summary collapse

SENSITIVE =
[]

Instance Attribute Summary collapse

Instance Attribute Details

#delayInteger

The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.

Returns:

  • (Integer)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 2685

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end

#priorityInteger

The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.

Returns:

  • (Integer)


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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 2685

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end

#queue_referenceTypes::RoutingProfileQueueReference

Contains information about a queue resource.



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# File 'gems/aws-sdk-connect/lib/aws-sdk-connect/types.rb', line 2685

class RoutingProfileQueueConfig < Struct.new(
  :queue_reference,
  :priority,
  :delay)
  SENSITIVE = []
  include Aws::Structure
end