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Container for the parameters to the StartOutboundVoiceContact operation.
StartOutboundVoiceContact operation initiates a contact flow to place
an outbound call to a customer.
There is a throttling limit placed on usage of the API that includes a
of 2 per second, and a
BurstLimit of 5 per second.
If you are using an IAM account, it must have permissions to the
public class StartOutboundVoiceContactRequest : AmazonConnectRequest IAmazonWebServiceRequest
The StartOutboundVoiceContactRequest type exposes the following members
Gets and sets the property Attributes.
Specify a custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in contact flows just like any other contact attributes.
There can be up to 32,768 UTF-8 bytes across all key-value pairs. Attribute keys can include only alphanumeric, dash, and underscore characters.
For example, to play a greeting when the customer answers the call, you can pass the customer name in attributes similar to the following:
Gets and sets the property ClientToken.
A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned. If the contact is disconnected, a new contact is started.
Gets and sets the property ContactFlowId.
The identifier for the contact flow to execute for the outbound call. This is a GUID value only. Amazon Resource Name (ARN) values are not supported.
To find the
https://myconnectinstance.awsapps.com/connect/contact-flows/edit?id=arn:aws:connect:us-east-1:361814831152:instance/2fb42df9-78a2-4b99-b484-f5cf80dc300c/contact-flow/b0b8f2dd-ed1b-4c44-af36-ce189a178181. At the end of the URL, you see
b0b8f2dd-ed1b-4c44-af36-ce189a178181. Make sure to include only the GUID after the "contact-flow/" in your requests.
Gets and sets the property DestinationPhoneNumber.
The phone number, in E.164 format, of the customer to call with the outbound contact.
Gets and sets the property InstanceId.
The identifier for your Amazon Connect instance. To find the
Gets and sets the property QueueId.
The queue to which to add the call. If you specify a queue, the phone displayed for
caller ID is the phone number defined for the queue. If you do not specify a queue,
the queue used is the queue defined in the contact flow specified by
To find the
Gets and sets the property SourcePhoneNumber.
The phone number, in E.164 format, associated with your Amazon Connect instance to use to place the outbound call.
Supported in: 1.3
Supported in: 4.5, 4.0, 3.5
Portable Class Library:
Supported in: Windows Store Apps
Supported in: Windows Phone 8.1
Supported in: Xamarin Android
Supported in: Xamarin iOS (Unified)
Supported in: Xamarin.Forms