Requesting and relinquishing dedicated IP addresses (standard) - Amazon Simple Email Service

Requesting and relinquishing dedicated IP addresses (standard)

To use dedicated IP addresses (standard), you must first request them. When you no longer need them, you must relinquish them. Request and relinquish dedicated IPs (standard) through the AWS Support Center. Your account is charged an additional monthly fee for each standard dedicated IP address that you lease for use with Amazon SES. There's no minimum commitment when using dedicated IPs (standard).

For more information about the costs associated with dedicated IPs (standard), see Amazon SES Pricing.

For a list of all of the Regions where Amazon SES is currently available, see AWS Region and Endpoints in the Amazon Web Services General Reference. To learn more about the number of Availability Zones that are available in each AWS Region, see AWS Global Infrastructure.

Request or relinquish dedicated IPs (standard)

You can request as many dedicated IPs (standard) as you need by creating a service quota increase case in the AWS Support Center.

To request or relinquish dedicated IPs (standard)
  1. Sign in to the AWS Management Console and open the Amazon SES console at https://console.aws.amazon.com/ses/.

  2. In the left navigation pane, choose Dedicated IPs.

  3. Do one of the following:

    1. If you don't have existing dedicated IPs in your account:

      1. The Dedicated IPs onboarding page is displayed. In the Dedicated IPs (standard) overview panel, choose Request dedicated IPs.

    2. If you have existing dedicated IPs in your account:

      1. Select the Standard IP pools tab on the Dedicated IPs page.

      2. In the Standard overview panel, choose Request or relinquish Standard dedicated IPs.

  4. The Hello! We're here to help page opens in the AWS Support Console. All the fields on this page will have the following values preselected:

    • Choose the related issue for your caseAccount and billing

    • ServiceService Quotas

    • CategoryAmazon SES

    • SeverityGeneral question

    After verifying these values, choose Next step: Additional information.

  5. Under Additional information, complete the following selections:

    • For Region, select the AWS Region that your request applies to.

    • For Quota Title, select Desired Dedicated IP.

    • For Value, select the number of dedicated IPs you are requesting or relinquishing in the region selected.

    • If you want to request or relinquish dedicated IPs (standard) in another AWS Region, choose Add another limit, and fill in the fields accordingly. Repeat for each additional AWS Region.

    • For Description, make it clear what you have and what you want to do in each region specified as in the following examples:

      Request – "I have two DIPs in the Milan region, but would like to add one more for a total of three"

      Relinquish – "I have two DIPs in the Ohio region, but want to remove one of them—please remove the DIP that has the address 23.251.228.95".

      Important

      The process of relinquishing a dedicated IP address can't be reversed. If you relinquish a dedicated IP address in the middle of a month, we prorate the monthly dedicated IP usage fee, based on the number of days that have elapsed in the current month.

    • Choose Next step: Solve now or contact us.

    • On the Solve now or contact us page, select your preferred contact language, and choose Submit.

After you submit the form, we'll evaluate your request. If we grant your request, we'll reply to your case in the Support Center to confirm that the dedicated IP addresses have been added to or removed from your account according to your request.