Resetting your AWS access portal user password

The AWS access portal provides IAM Identity Center users with single sign-on access to all their assigned AWS accounts and cloud applications through a web portal. The AWS access portal is different from the AWS Management Console, which is a collection of service consoles for managing AWS resources.

Use this procedure to reset your IAM Identity Center user password for the AWS access portal. Learn more about User types in the AWS Sign-In User Guide.

Considerations

The reset your password functionality for your AWS access portal is only available for users of Identity Center instances that are using Identity Center directory or AWS Managed Microsoft AD as their identity source. If your user is connected to an external identity provider or AD Connector, user password resets must be done from the external identity provider or connected Active Directory.

• If your identity source is an IAM Identity Center directory, see Password requirements when managing identities in IAM Identity Center.

• If your identity source is an AWS Managed Microsoft AD, see Password requirements when resetting a password in AWS Managed Microsoft AD.

To reset your password to the AWS access portal

1. Open a web browser and go to the sign-in page for your AWS access portal.

   If you don't have your AWS access portal URL, check your email. You should have been emailed an invitation to join AWS IAM Identity Center that includes a specific sign-in URL to the AWS access portal. Alternatively, your administrator might have directly provided you with a one-time password and the AWS access portal URL. If you can't locate this information, ask your administrator to send it to you.

   For more information about signing into the AWS access portal, see Sign in to the AWS access portal in the AWS Sign-In User Guide.

2. Enter your Username, and then choose Next.

3. Under Password, choose Forgot password.

   Verify your Username and enter the characters for the provided image to confirm that you're not a robot. Then choose Next. You might need to disable ad blocker software if you can't enter characters.

4. A message appears to confirm that a reset password email was sent. Choose Continue.

5. You'll receive an email from [e-mail] with the subject Password reset requested. In your email, choose Reset password.

6. On the Reset password page, verify your Username, specify a new password for the AWS access portal, and then choose Set new password.

7. You'll receive an email from [e-mail] with the subject line Password updated.

Note

An administrator can reset your password by either sending an email to you with instructions for resetting your password or generating a one-time password and sharing it with you. If you're an administrator, see Reset the IAM Identity Center user password for an end user.