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[Optional] Step 5: Map the Customer Profiles domain to your Amazon Connect instance

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[Optional] Step 5: Map the Customer Profiles domain to your Amazon Connect instance - Unified Profiles for Travelers and Guests on AWS

  1. Navigate to the Amazon Connect console.

  2. Go to Customer Profiles and associate your Amazon Connect Customer Profiles domain with the instance you created.

    1. If you do not have an Amazon Connect instance, create one, then select the instance, and go to the Customer Profiles section.

    2. At the Customer Profiles section you should not be associated with any domains.

      Customer Profiles.

      customer profiles
Important

If you are not attached to your intended domain (the domain created in Step 3: Create an Amazon Connect Customer Profiles domain) detach from the existing domain. . Choose Enable, select Use existing domain and select the domain from the list to attach the domain from Step 3: Create an Amazon Connect Customer Profiles domain.

+ .Customer Profiles domain setup interface with options to create new or use existing domain. image::images/enable-customer-profiles.png[scaledwidth=100%]. Leave the remaining options as set by the solution and choose Enable Customer Profiles. This allows you to configure identity resolution rules. See [Optional] Step 7: Set up AI based Identity Resolution through Amazon Connectfor information about how to set up AI based Identity Resolution.

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