Introduction

Telecommunication applications using voice, video, and messaging as channels are a key requirement for many organizations and their end users. These real-time communication (RTC) workloads have specific latency and availability requirements that can be met by following relevant design best practices. In the past, RTC workloads have been deployed in traditional on-premises data centers with dedicated resources.

RTC workloads require a highly scalable, resilient, and available environment. Today, customers use AWS to run RTC workloads with reduced cost, improved agility, elasticity, and time to market.