Amazon WorkSpaces Web Access

Users can access their Windows WorkSpaces from any location using a web browser. This is ideal for users who must use a locked-down device or restrictive network. Instead of using a traditional remote access solution and installing the appropriate client application, users can visit the website to access their work resources.

Note

• Web Access is not available for the WorkSpaces Streaming Protocol (WSP) beta.

• A web browser cannot be used to connect to Amazon Linux WorkSpaces.

Important

Beginning October 1, 2020, customers will no longer be able to use the Amazon WorkSpaces Web Access client to connect to Windows 7 custom WorkSpaces or to Windows 7 Bring Your Own License (BYOL) WorkSpaces.

Website

Open Amazon WorkSpaces Web Access to log on to your Windows WorkSpace through your web browser.

Requirements

You can access a WorkSpace running the Windows 10 desktop experience and one of the following bundles:

• Value

• Standard

• Performance

• Power

• PowerPro

You must run one of the following web browsers on your Windows, macOS, or Linux computer:

• Chrome 53 and later

• Firefox 49 and later

You must have web connectivity.

Your administrator must enable Amazon WorkSpaces Web Access. For more information, see Enable and Configure Amazon WorkSpaces Web Access in the Amazon WorkSpaces Administration Guide.

Client Views

Amazon WorkSpaces Web Access supports multiple screen resolutions. The minimum supported resolution is 960x720 pixels, and the maximum supported resolution is 2560x1600 pixels.

Web Access does not support multiple monitors.

Proxy Servers

If you are required to use a proxy server to access the internet, you can configure your browser to use the proxy server. Amazon WorkSpaces Web Access respects the settings for all related traffic.

Limits

• Proxy with authentication is not currently supported.

• Proxy server support for Web Access can vary by browser. Chrome (versions 55 and later) supports Web Access traffic routed through a web proxy, while the current Firefox does not.

Clipboard Support

The clipboard supports copy and paste of text and HTML content only. The maximum uncompressed object size is 20 MB. For more information, see I'm having trouble copying and pasting.

Note

When copying from a Microsoft Office app, the clipboard only contains the last copied item, and the item is converted into standard format. If you copy content larger than 890 KB from a Microsoft Office app, the app might become slow or unresponsive for up to 5 seconds.