WorkSpaces Web Access - Amazon WorkSpaces
WebsiteRequirementsClient viewsProxy servers

WorkSpaces Web Access

Users can access their Windows WorkSpaces from any location using a web browser. This is ideal for users who access WorkSpaces from a personally-owned or locked-down device, because installing and maintaining a client application can be challenging. Instead of using a traditional remote access solution and installing the appropriate client application, users can visit the website to access their work resources.

Note

  • Web Access is not available for some Windows 10 WorkSpaces that are using the PCoIP protocol. If your PCoIP WorkSpace is powered by Windows Server 2019, Web Access is not available.

  • Web Access is currently not available in the Asia Pacific (Mumbai) Region.

  • A web browser cannot be used to connect to GPU-enabled WorkSpaces and Amazon Linux WorkSpaces.

Important

Beginning October 1, 2020, customers will no longer be able to use the Amazon WorkSpaces Web Access client to connect to Windows 7 custom WorkSpaces or to Windows 7 Bring Your Own License (BYOL) WorkSpaces.

Website

Open WorkSpaces Web Access to log on to your Windows WorkSpace through your web browser.

Requirements

You can access a WorkSpace by running the Windows 10 desktop experience and one of the following bundles:

  • Value

  • Standard

  • Performance

  • Power

  • PowerPro

You must have web connectivity.

Your administrator must enable WorkSpaces Web Access. For more information, see Enable and Configure Amazon WorkSpaces Web Access in the Amazon WorkSpaces Administration Guide.

WorkSpaces configured for PCoIP

You must run one of the following web browsers on your Windows, macOS, or Linux computer:

  • Google Chrome 55 and later

  • Firefox 52 and later

WorkSpaces configured for WorkSpaces Streaming Protocol (WSP)

You must run one of the following web browsers on your Windows, macOS, or Linux computer:

  • Microsoft Edge 91 and later

  • Google Chrome 91 and later

Client views

WorkSpaces Web Access supports multiple screen resolutions. The minimum supported resolution is 960x720 pixels, and the maximum supported resolution is 2560x1600 pixels.

Web Access does not support multiple monitors.

Proxy servers

If you are required to use a proxy server to access the internet, you can configure your browser to use the proxy server.

Limits

  • Proxy with authentication is not currently supported.

  • Proxy server support for Web Access can vary by browser. Chrome (versions 55 and later) supports Web Access traffic routed through a web proxy, while the current Firefox does not.

  • For WorkSpaces configured for WorkSpaces Streaming Protocol (WSP), port 4195 (UDP and TCP) is used for streaming the WorkSpaces desktop. Web access does not support the use of a proxy server for port 4195 traffic. Direct connections are required. This port must be open to the WSP Gateway IP address ranges. For more information, see WSP gateway servers.